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Teaching and Learning Center

Email:
TLC-HELP​@nau.edu
Call:
928-523-9972

A – Z Instructor Resources

Below you will find an A- Z list of various instructional resources that you may find helpful.

Accessibility 

  • NAU Web Accessibility Policy 
  • NAU Disability Resources 
  • NAU Usable Materials Center 
  • Using Ally to Check Accessibility Scores
  • Ally in Canvas for Students

Assignments 

  • Canvas Supported File Types for Assignment Submissions
  • Using Turnitin Plagiarism Checker with Canvas

Browser 

  • Web Browsers at NAU  
  • How to Clear Cache and Cookies in Web Browsers 
  • Canvas Browser Support

Canvas Commons 

  • How to Access or Add NAU Content in Canvas Commons 

Canvas Tools and Integrations 

  • Canvas Login
  • Cline Library One Button Recording Studio 
  • What is Kaltura?
  • Adding Kaltura Content Using Canvas 
  • NAU Mediaspace  
  • Zoom Integration in Canvas  
  • TopHat: Student Engagement Tool 
  • PackBack: Student Engagement Tool 
  • Installation and Access of MatLab and MathWorks  (cost to students)
  • TurnItIn: Plagiarism Checker
    • Using TurnItIn within Canvas
    • Using Turnitin outside of Canvas
  • Honorlock Test Proctoring  (cost to department)
  • Linking a textbook to the Canvas shell (cost to students)
    • Cengage Support
    • McGraw-Hill Support
    • Pearson Support 

Cline Library Reserves and Open Educational Resources

Cline Library

  • Contact your Subject Librarian
  • Faculty Services
  • Affordable Learning Materials
  • Request Course Reserves

Communicate with Your Students

  • Classlists – Faculty Mailing Lists 

Course Access and Management 

Access

  • Allowing Early Student Access to Canvas 
  • Accessing Un-enrolled Student Data in Canvas 
  • Canvas Roles and How to Add Them 
  • Canvas Access for Affiliates 
  • Granting Access to Students with an Incomplete 

Course Shell Creation and Management

  • Combining Courses in Canvas 
  • NAU Schedule of Class Maintenance 
  • Request a Canvas Shell

Google & G Suite apps 

  • Google FAQ for Faculty and Staff 
  • NAU Google Account Request for Faculty and Staff 

Grade Center 

  • Canvas Gradebook Overview 

Online Course Evaluations 

  • Current Evaluation System: CourseEvals
  • Courses that Don’t Have Online Course Evaluations
  • Accessing Course Evaluation Reports 
  • Online Course Evaluation Student Response Verification Emails
  • Providing Extra Credit for Online Course Evaluation Responses
  • Saving Course Evaluations as PDFs 

Pedagogy and Best Practices 

  • ACUE
  • NAU ACUE Opportunities
  • K Patricia Cross Academy

Tech Support at NAU 

NAU Information Technology Services

  • ID.NAU.EDU – Profile Manager
  • OAK – Whitespire Webspace for faculty and staff

Classroom Support

The NAU classroom Support team provides audio, visual, Jacks card attendance readers, and collaborative technology in classrooms across campus and around the state. If faculty or staff have issues with their work or classroom machine, please refer to classroom support. 

  • Email: Classroom.Support@nau.edu
  • Phone: (928) 523-3335
  • Option #2 

LMS Faculty Help Desk

The LMS Faculty Help Desk offers Canvas and Ed-tech support for faculty and staff. This is the best option when you need immediate assistance or have a quick question: 

  • Email: LMS-Faculty-Help@nau.edu
  • Phone: (928)523-3335
  • Option #3
  • Toll-Free:(888) 520-7215

Information Technology Services (ITS)

The ITS Solution Center is the central point of contact for NAU faculty, staff, and affiliates requiring technical assistance and support with NAU software, hardware, network, and telephony. 

  • Submit a Service Ticket
  • Email: ITS@nau.edu
  • Phone: (928) 523-3335
  • Option #4
  • Toll-Free: (888) 520-7215

System Status & Outages

  • How to Sign Up for NAU Safe Alerts
  • Subscribe to ITS Service Outage Notifications 

Zero-credit and Developmental Courses 

  • Requesting a Non-Credit Canvas Shell
  • Requesting a Canvas Development Shell  
Teaching and Learning Center
Location
Room 169 Building 28
Cline Library
1001 S. Knoles Dr.
Flagstaff, Arizona 86011
Mailing Address
Box 4131
Flagstaff, Arizona 86011
Contact Form
Email
NAU.TLC@nau.edu
Phone
928-523-9972