Communication design FAQ
You may have questions about our communication design work. Explore here for frequently asked questions or email us at SASI@nau.edu with your specific question.
Frequently asked questions
How do I submit a project request? Accordion Closed
You can submit your communication or design request online through the SASI project request form. Once we receive your request, a team member will be in touch to confirm your submission and discuss next steps.
How quickly can my project get done? Accordion Closed
Due to the high volume of requests we receive, our team asks for a minimum of two weeks for fulfillment, with potential exceptions for high-priority and time-sensitive projects. For large-scale and multi-faceted initiatives, it is best to plan 30 days for project completion.
Where do I request approval for my designs and promo materials? Accordion Closed
- Content for current students should be approved by the SASI Communications and Design team.
- Content for prospective students should be approved by the Enrollment Management Communications team.
- Branded merchandise or community-facing materials should be approved by University Marketing.
- Smaller-scale communication and design pieces (including social media and program emails) do not require SASI review and approval, but it never hurts to ask.
Do I need to request approval from University Marketing on content and designs? Accordion Closed
All community-facing materials and branded merchandise require approval from University Marketing. If you are uncertain whether your content/design requires University Marketing approval, you can submit a project request to the SASI team.
How do I submit an NAUgo request? Accordion Closed
If your request is for a push notification, you can submit your request via the SASI project request form. If you are interested in developing a page within the app, you can submit your request directly to the NAUgo team for review.
Where can I download departmental or divisional logos? Accordion Closed
You can download departmental and divisional logos from University Marketing’s logo collections.
Where can I download professional images of NAU campuses and students? Accordion Closed
You can download professional images from University Marketing’s photography resources.