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Contact NAUgo

Email:
NAUgo​@nau.edu

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NAUgo Content Request Form

The NAUgo mobile app is designed to positively assist the NAU student experience by providing a useful, relevant tool to assist them with tasks.

You may wish to add content to NAUgo or use it as a messaging platform to reach students. Familiarize yourself with the content types below and submit the request form to have your idea considered.

App Screens Accordion Closed

A screen is a “page” within the app that presents information and offers actionable items. A collection of screens are related and offer additional information or functionality.

Types of screens

Permanent screen – is intended to persist in the app and always be relevant.
Temporary screen – is intended to offer information for a short period of time.

NAUgo Counseling Services screen
Example of a permanent screen
Home screen showing Jacks Are Back banner
Example of a temporary screen

Will a screen suit our needs?

In order to qualify for a screen or collection of screens, the department or organization must serve a majority of the appropriate student population and meet the following criteria:

  • Offers transactional tools for the student, offering convenience (example: Cline Library);
  • Offers multiple events throughout the year; or
  • Offers a large, singular event, in which case the screen will be temporary.

Featured Item Accordion Closed

The Featured Item is presented as a tile at the top of the Home page for a limited time. The Featured Item tile links to a screen or event. It is intended to highlight a current event at NAU. This might include:

  • Specific events (Commencement) or event series (Welcome Week, Homecoming Week)
  • The kickoff of a longer event season (Native American Heritage month)

The Featured Item will come and go, depending on whether it’s needed at the time.

NAUgo with Family Weekend featured banner
Example of the home screen with a featured event banner

Does my event qualify for a featured item?

Featured Items will be limited to events/seasons which are newsworthy or potentially of interest to the majority of the users in the current experience. Decisions about what to include in Featured Items rests with the Student Affairs Campus Life Communications team, aided by the following criteria:

  • The event(s) advertised in the Featured Item should be relevant to the broader community that is being served by the experience (examples include Welcome Week, Homecoming, Veterans Week)
  • The Featured Item must be relevant to the experience (we wouldn’t include an on-campus career fair in the Online experience, but might for the Flagstaff experience)

Requests that meet the criteria will be prioritized based on institutional priorities.

Push Notifications (Message Center) Accordion Closed

A push notification is a message that pops up on a mobile device. Push notifications must be enabled for the app, and the device user may disable them at any time. Therefore, it’s important that they be used sparingly and only when deemed necessary.

Example of a push notification on the phone home screen
Example of a push notification

 

Can my department send a push notification?

Push notifications are used sparingly, and all requests are reviewed by the appropriate team: Many push notifications are approved by the Student Affairs Campus Life Communications team; others are approved by Academic Affairs or the NAUgo steering committee.

NAUgo Content Request Form

Fill out the form below and someone from the NAUgo team will be in touch!
  • Date Format: MM slash DD slash YYYY
  • Name * Required
  • Please provide the best number to reach you at.
  • What type of content are you requesting? * Required
    If you're unsure of what content would be appropriate, review the content descriptions listed at the top of this page.
  • Add dates, links to relevant information, and other details to help us understand the ask.
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700 S Knoles Drive
Flagstaff, AZ
Email
naugo@nau.edu
Phone
928-523-1871