NAUgo Policies & Guidelines
1.1 ITS Website Policies Accordion Closed
NAUgo adheres to all policies outlined in the following ITS documents…
1.2 App Content Guidelines Accordion Closed
One Source: Content on the NAUgo app will not be a duplication of NAU website content. If there is information on a NAU website that a client would like to appear on the app, it must be done via iFrame, Cards of External Content, or External HTML content blocks.
Permanent Content: In order to qualify for a screen or collection of screens, the department or organization must serve a majority of the appropriate student population and meet the following criteria:
- Offers transactional tools for the student, offering convenience (example: Cline Library);
- Offers multiple events throughout the year; or
- Offer brief information about services accompanied by actionable links (phone, website, email).
**Permanent screens cannot be a replication of NAU.edu website content.**
All permanent requests are approved by the NAUgo steering committee.
1.3 Push Notification Guidelines Accordion Closed
Any University Partners requesting a push notification sent out via NAUgo to promote a NAU event must submit that event to the NAU Events Calendar by the deadline. If the event is not submitted, the NAUgo events administrator will make the decision if the event appears in the app.
Push notifications are used sparingly, and all requests are reviewed by the appropriate team: Many push notifications are approved by the Student Affairs Campus Life Communications team; others are approved by Academic Affairs or the NAUgo steering committee.
Benefit: The NAUgo events module is accessed over 100,000 time per academic year. If a department has an event, the NAUgo events module will reach more of our students, faculty, and staff than any other digital production.
Implementation:
- To submit an event, please see the NAU Events Calendar Submitting Events page.
- To request a push notification via NAUgo, please visit the Content Request Form.
1.4 Feature Event Guidelines Accordion Closed
Any University Partners requesting a feature event to be published via NAUgo to promote a NAU event(s) must submit that event(s) to the NAU Events Calendar by the deadline.
Featured Events will be limited to events which are newsworthy or potentially of interest to the majority of the users in the current experience. Decisions about what to include in Featured Events rests with the Student Affairs Campus Life Communications team, aided by the following criteria:
- The event(s) advertised in the Featured Event should be relevant to the broader community that is being served by the experience (examples include Welcome Week, Homecoming, Veterans Week)
- The Featured Event must be relevant to the experience (we wouldn’t include an on-campus career fair in the Online experience, but might for the Flagstaff experience)
Requests that meet the criteria will be prioritized based on institutional priorities.
Feature Events may be subject to approval by the NAUgo steering committee.
Benefit: The NAUgo Feature Event accessed via the NAUgo home screen will be seen by 10s of thousands of our students, faculty, and staff, more than any other digital production.
Implementation:
- To submit an event, please see the NAU Events Calendar Submitting Events page.
- To request a feature event on NAUgo, please visit the Content Request Form.