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Business process improvement services
The business process improvement team is here to provide tools that increase your productivity. We can liaise with NAU Information Technology Services (ITS), provide templates on process documentation, and work with you to ensure your processes, products, services, and applications are efficient.
Service offerings
Project management Accordion Closed
- risk analysis (data security, system impacts, user impact)
- project management, initiation, and scoping
- project management best practices and training
Business analysis Accordion Closed
- analysis for process changes, tool replacements, and tool purchases
- business process review, modeling, documentation, and training
- system, software, or app training and use
- policy and security compliance
- security audits on university tools
Liaison service Accordion Closed
- liaison between Student Affairs, ITS, and Project Management Office
- liaison between Student Affairs and the technical or business analyst teams of other NAU divisions