Contact JacksCard Office
Email: JacksCard@nau.edu
Call: 928-523-1905
Visit the JacksCard Office
University Union
Bldg 30b
Suite 115
Quick links...
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MANAGE JACKSCARD: Use the OneCard tool to suspend, resume, or unlink your JacksCard.
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SUBMIT A PHOTO: Before you can get your JacksCard, you must submit an acceptable photo for review.
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DOOR ACCESS: To request building access, complete the Card Access Request form.
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ADD FUNDS (NAU LOGIN): Cardholders can add funds to Dining Dollars or JDE or check balances.
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ADD FUNDS (GUEST LOGIN): Using the cardholder's ID number, add funds to Dining Dollars or JDE accounts.
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AFFILIATE REQUEST: As an affiliate of NAU, you can request a JacksCard.
Still have questions about your JacksCard?
JacksCard Accounts
Learn about our different account types
There are three separate accounts you can access when you scan your JacksCard or digital JacksCard. See the tabs below for a description of these accounts and when you should use them:
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Scan for JacksDebit Express (JDE) Tab Open
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Scan for Dining Dollars Tab Closed
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Scan to use your NAU Meal Plan Tab Closed
Scan for JacksDebit Express (JDE) Accordion Open
What is JDE?
JacksDebit Express (JDE) is an account on your JacksCard designed specifically for convenient on-campus purchases. There is no set up fee or service charge and it is easy to use. JDE can be used in a variety of other ways. Simply add funds to your account using Visa or MasterCard.
Where can I use JDE?
JDE is accepted at dining locations campus-wide, as well as university and retail locations:
- Bookstore
- Recreation Center
- Postal Services
- Wall Aquatic Center
- All Campus Dining locations
How to add JDE to your JacksCard
There are several ways you can do this…
- On campus, in person: Visit the JacksCard Office in the University Union during business hours.
- By phone: Call the JacksCard Office at 928-523-1905
- Online: Visit our OneCard tool.
- Add JDE as a student or employee. NAU login required.
- Add JDE as a guest
Scan for Dining Dollars Accordion Closed
What are Dining Dollars?
Dining Dollars work just like cash and can be used to pay for food and other items at any Campus Dining location.
Where can I use Dining Dollars?
Dining Dollars can only be used at Campus Dining Locations.
Adding Dining Dollars to your JacksCard
There are several ways you can do this…
- On campus, in person: Visit the Meal Planning Office in the University Union during business hours.
- By phone: Call the Meal Planning Office at 928-523-2372
- Online: Visit our OneCard tool.
- Add Dining Dollars as a student or employee. NAU login required.
- Add Dining Dollars as a guest
Scan to use your NAU Meal Plan Accordion Closed
Scan your JacksCard to use your NAU meal plan in 2 ways:
- All-you-care-to-eat meal at the resident dining halls
- Meal “transfer” (combo meal) at more than 20 retail dining locations
To find out more about the NAU Meal Plans, for more information on Transfer Specials, and to contact the Meal Plan Office, please visit the Campus Dining Meal Plans page.