Step-by-step checklist for getting your digital JacksCard

1. Review Photo Guidelines: Your photo must match the NAU guidelines in order for it to be approved for your JacksCard. Photo Guidelines →
2. Submit your photo: Once you have take an appropriate photo for your JacksCard, submit to the JacksCard office for approval. How to submit your photo →
3. Receive photo approval: Once your photo has been approved, you will be notified by the JacksCard office via email.  This approval can take up to 48 hours.
4. Review eligibility requirements: You must meet several NAU criteria in order to qualify for a digital JacksCard and you must meet several technical criteria to add the JacksCard to your phone. Review eligibility →
5. Enroll in Duo (2-step verification): For security purposes, you must be enrolled in Duo on your phone BEFORE you can add the jacksCard. How to enroll in Duo →
6. Go to NAUgo smartphone app:
   1. Open the NAUgo app on your smartphone
   2. Tap JacksCard icon
   3. Follow instructions to add your JacksCard

Adding JacksCard to iPhone

Adding JacksCard to Android Phone