Benefit Expo
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Monday, October 27th
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9:00 am - 2:00 pm
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High Country Conference Center
ADOA Plans
Retiree Open Enrollment Central
Open Enrollment is your annual opportunity to review and update your benefits. It runs from October 20 to November 7, 2025, with changes taking effect on January 1, 2026.
If you’re enrolled in the NAU PPO retiree plan, you must take action during this period to maintain medical coverage for 2026.
Watch for upcoming communications from ASRS and ADOA with important details about your coverage options, monthly premiums, and how to enroll.
New Healthcare Options for 2026 Benefits Cycle
As part of our ongoing commitment to providing high-quality, cost-effective healthcare options, the NAU BCBS PPO Plan will be discontinued for retirees starting January 1, 2026. This change is the result of careful assessment to ensure quality coverage at a reasonable cost for retirees.
NAU will continue to offer retirees several medical plan alternatives that offer enhanced coverage, lower costs, and expanded access to care. Compare the ADOA and ASRS Retiree Options
Arizona Department of Administration (ADOA)
- Choose from Blue Cross Blue Shield or UnitedHealthcare PPO networks
- Enjoy lower premiums and broader pharmacy access (including CVS and Target)
- Retiree PPO coverage & premiums
Arizona State Retirement System (ASRS)
- Offers Non-Medicare and Medicare Advantage plans through UnitedHealthcare
- Designed to meet a wide range of healthcare needs
Medicare counseling & Webinars
Medicare is complicated. NAU will be sponsoring a virtual webinar about Medicare options. The meeting will be recorded and posted to this web page.
October 14th 3:00 pm – 4:00 pm Use this link to attend
NAU employees and retirees can also receive one-on-one Medicare counseling at no cost. Call the numbers listed below to schedule an appointment:
- If your last name begins with A-L call Adrienne McClellan at (623) 256-3415
- If your last name begins with M-Z call Kaylavon Middleton at (623) 806-4200
Retiree Open Enrollment FAQs
General
Open Enrollment is your yearly opportunity to change your benefit selections without experiencing a Qualified Life Event (QLE), such as the birth of a child or marriage.
Open Enrollment begins on Monday October 20th and continues through November 7th.
You can only change your benefits outside of Open Enrollment if you experience a Qualified Life Event (QLE) such as the birth of a child or marriage.
If you experience a QLE during the year, be sure to contact the Arizona Department of Administration (ADOA) within 31 days of the event or you will need to wait until the next Open Enrollment period to make changes to your benefits.
ADOA Contact Information
Phone: 602-542-5008 or 800-304-3687
Fax: 602.542.4744
Website: benefitsissues@azdoa.gov
What’s Changing for 2026
No.The NAU PPO will be discontinued for 2026.
If you’re enrolled in the NAU PPO retiree plan, you must take action during this period to maintain medical coverage for 2026.
You can enroll in the ADOA PPO or one of the options offered through ASRS.Compare the ADOA and ASRS Retiree Options
The State of Arizona is replacing the Triple Choice Plan (TCP) with a new Preferred Provider Organization (PPO) plan for the 2026 plan year.
- If you’re currently enrolled in TCP and don’t change plans during open enrollment, you’ll be automatically moved to the new PPO plan.
- You can still choose between BCBSAZ and UHC networks.
- The Retiree Premiums will be increasing for 2025
- Review the ADOA Retiree PPO coverage & premiums
No, there are no plan changes. The dental premiums will remain the same but the vision premiums are increasing slightly.
Review the ADOA Retiree Dental Comparison
Enrollment
ADOA Medical
Yes. If you’re enrolled in the NAU PPO retiree plan, you must take action during this period to maintain medical coverage for 2026.
The State of Arizona is replacing the Triple Choice Plan (TCP) with a new Preferred Provider Organization (PPO) plan for the 2026 plan year. If you’re currently enrolled in TCP and don’t change plans during open enrollment, you’ll be automatically moved to the new PPO plan.
ADOA Dental and Vision
No. If you do you make a change during Open enrollment you current election will continue through 2026.
ASRS Medical & Dental
No. If you do you make a change during Open enrollment you current election will continue through 2026.
ADOA Medical
If you’re enrolled in the NAU PPO retiree plan, and do not enroll in the ADOA or one of the ASRS medical options you will not have retiree medical coverage for 2026.
ADOA Dental and Vision
If you do you make a change during Open enrollment you current election will continue through 2026.
ASRS Medical & Dental
If you do you make a change during Open enrollment you current election will continue through 2026.
ADOA Medical
If you’re enrolled in the NAU PPO retiree plan, you must take action during this period to maintain medical coverage for 2026.
ADOA Dental and Vision
If you do you make a change during Open enrollment you current election will continue through 2026.
ASRS Medical & Dental
If you do you make a change during Open enrollment you current election will continue through 2026.
Any changes you make to your benefits during Open Enrollment will be effective January 1, 2026.
Retirees who want to make changes to their benefits will be required to make those changes online through the ADOA Retiree Self Service Portal.
Instructions on how to change your benefits will be included in the open enrollment mailing.
Review the Retiree Password Reset Guide – just a few simple steps to set up or reset your password.
Arizona Retirement System (ASRS) Plans
Yes, the ASRS offers medical insurance, dental insurance, and a prescription drug discount card program for retirees and their qualified dependents.
Visit ASRS Health Care and the ASRS Open Enrollment for more information about the plans ASRS offers.
You will also receive separate enrollment information from the ASRS about their health insurance options. Please contact ASRS with questions at (602) 240-2000 Phoenix or (520) 239-3100 Tucson or (800) 621-3778 from outside Tucson and Phoenix.
ASRS members enroll online from your secure myASRS account. ORP member can contact ASRS for an enrollment form.