Your Benefit Contacts

Email: nauhrbenefits@nau.edu
Phone: 928-523-2223
Fax: 928-523-7486
Website: nau.edu/human-resources

Email: campushealth@nau.edu
Phone: 925-523-2131 – Appointments
928-523-2131 – Medical Services
Website: nau.edu/medical-services

Hours:
Monday – Friday 8:30 am – 5:30 pm (closed 12:00 pm – 1:00 pm)
Most Saturdays (excluding summer and holidays) 11:00 am – 2:00 pm

Phone: 602-542-5008 or 800-304-3687
Fax:  602.542.4744
Website: benefitsissues@azdoa.gov

Blue Cross Blue Shield Group #0002
Phone: 800-423-6484 – Customer Service
928-526-0232 – Flagstaff Claims Office
866-325-1794 – OptumRX
Website: azblue.com

Phone: 866-346-5800
Website: healthequity.com

Phone: 866-610-4839

optumbank.com/arizona

Group #30855
Phone: 866-287-1980
Website: www.azblue.com/stateofaz

Group # 705963
Phone: 800-896-1067
Website: www.whyuhc.com/stateofaz 

PCN: 28914
RX Bin: 003585
Phone: 888-648-6769
Website: benefitoptions.az.gov

Group # 77777-0000
Phone: 602-588-3620 or 866-978-2839
Website: https://www.deltadentalaz.com/
Your member ID is your employee ID number with a 077 in front.
Example: 0774444444

Group # S800B
Phone: 844-208-0223
Website: smilestateofaz.com

Group # 11001-2178 Plan # 938
Phone: 888-759-9772
Website: https://avesis.com/arizona/
Your member ID is your employee ID number with a 77 + the letter “V” at the end.
Example: 774444444V

Phone: 800-659-3035 – ASI Flexible Spending Customer Services
Website: asiflex.com

Group #805644
Phone: 800-882-8395

Aetna was acquired by The Hartford.

Phone: 833-745-5517
Website: https://web1.lifebenefits.com/content/lifebenefits/arizona/en.html

Group # 4980
Phone: 800-799-4455
Website: unum.com

Phone: 866-264-5144

Websites

• Main: https://www.metlife.com/StateofArizona/disability-shortterm-longterm/
• Info: metlife.com/StateofArizona/
• Claims: mybenefits.metlife.com/stateofarizona(link is external)

Phone: 877-232-0596
Website: www.azasrs.gov/content/long-term-disability

Phone: 866-264-5144

Websites

• Main: https://www.metlife.com/StateofArizona/disability-shortterm-longterm/
• Info: metlife.com/StateofArizona/
• Claims: mybenefits.metlife.com/stateofarizona(link is external)

Website: https://nb.fidelity.com/public/nb/nau/home

 Schedule an appointment with a Fidelity representative

Schedule an appointment with a TIAA representative 

Schedule an Appointment with and Nationwide representative

• Email partners+tiaa@bysavi.com
• Phone: 1-833-604-1226

Savi hours- weekdays between 5:30 a.m. – 5:00 p.m. (MST).