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Support request

There are a variety of resources available to users seeking WordPress support. To ensure you are contacting the team best able to assist you, please click the option below that most accurately describes your needs.

WordPress Training Accordion Closed

If you need a sandbox site, are submitting your sandbox site for review, or need assistance with a sandbox site, please create a ServiceNow ticket. The EASI Web Team in ITS handles all training sites.

Friendly URLs Accordion Closed

To request a friendly URL or redirect, please open a ServiceNow ticket. The EASI Web Team in ITS handles friendly URL and redirect requests.

General web support Accordion Closed

To submit a request for web support, users from academic units should contact University Marketing through their Request Support form, selecting the “Digital support request” option.

Users from business units should contact the ITS Solution Center at (928) 523-1511 or submit a ticket directly via ServiceNow.

Website support
Location
Building 54
Information Technology Services
1301 S. Knoles Drive
Flagstaff, AZ 86011
Mailing Address
PO Box 5100
Flagstaff, AZ 86011
Contact Form
Email
ask-its@nau.edu
Phone
928-523-3335