Contact us
Website Support offers training and support services for in.nau.edu site editors.
For an overview of services you may request, visit the NAU WordPress Service Catalog page. Services include:
- Website access and user permissions management
- General support and inquiries
- Training sandbox site creation
- Training sandbox review and approval
- New site creation
Enterprise 1.0 theme sandboxes
If you need a sandbox site, are submitting your sandbox site for review, or need assistance with your sandbox site, please create a ServiceNow ticket.
Website Support also hosts resources like WordPress fundamentals, page-building best practices, and the theme component library.
M21 theme (previously referred to as “WordPress Gutenberg”)
To review training on the M21 theme, please visit the M21 training site.
The ITS WordPress Team is working to create an Enterprise 2.0 theme that translates Enterprise 1.0 sites into block editor components. For that reason, new sites should be built with the Enterprise theme and no new sites will be permitted to use the M21 theme.
To request a URL redirect, please open a ServiceNow Request ticket, “General WordPress Request“, with the following information:
– Source URL name
– Destination URL name