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Roles

Discover the different roles involved in website support

Unit roles

Unit Web Coordinator (UWC) Accordion Closed

  • Appointed by unit leadership
  • Only unit rep that can request a site
  • Acts as a liaison between unit leadership and Site Stewards
  • Ideally is fully-trained in WordPress

View information on Unit Web Coordinators.

Site Steward (SS) Accordion Closed

  • “Hands-on” role responsible for a site or sites
  • Is fully-trained in WordPress
  • Approves access for editors
  • Communicates information between UWC and site editors

View information on Site Stewards.

WordPress publisher roles

There are various permission levels that can be assigned on websites:

Contributor Accordion Closed

  • Can create, edit, and delete their own unpublished posts
  • Able to contribute content, but they can’t publish that content.

Author Accordion Closed

Has the same capabilities as Contributors, but also can:

  • Publish, edit, and delete their own published posts
  • Upload media elements

Editor Accordion Closed

The standard and most common role given to WordPress users. Has the same capabilities as Authors, but also can:

  • Publish, edit, and delete anyone’s content
  • Moderate comments and manage categories

Administrator Accordion Closed

Has the same capabilities as Editors, but also can:

  • Make changes to a site’s settings and various plugins.

Specialized roles Accordion Closed

There are several specialized roles available to be added in addition to the four roles above, including: table manager, form manager, and menu manager. Inquiries about how to obtain these roles can be directed to the WCM Support Team.

Website support roles

Academic unit site support Accordion Closed

If your site falls under an academic unit (ex: COE, Gear Up, Ethnic Studies, Psychological Sciences, Bat Ecology Genetics, etc.), it is supported by the Marketing Department.

Academic unit site support

Digital Marketing Support

928-523-1741

Business unit site support

ServiceNow

928-523-1511

Website support
Location
Building 54
Information Technology Services
1301 S. Knoles Drive
Flagstaff, AZ 86011
Mailing Address
PO Box 5100
Flagstaff, AZ 86011
Contact Form
Email
ask-its@nau.edu
Phone
928-523-3335