Business unit site support
Check NAU online training completionVisit nau.edu/mytraining to check on your transcript to check if you've completed the NAU online training.
Sandbox site requirementsEnsure that the requirements for your Sandbox site have been fulfilled and that you have submitted your Sandbox site for review.
Attend an in-person open lab
The open lab/workshop is the final requirement for the WordPress training that is critical for ensuring trainees understand the functionality of NAU’s instance of WordPress. During the workshop, a member of the WCM Support Team will:
- review anything that was missed or done incorrectly on your Sandbox site,
- answer any questions you have about WordPress,
- and tell you how to obtain access to your department’s live site.
The open lab is a requirement for gaining access to a WordPress site; however, many editors choose to drop-in to open labs for additional in-person assistance after they have obtained access to their live site.
As of 3/23/2020, attending the open lab is no longer a requirement to gain access to your live site. We will be conducting Virtual Workshops as an alternative support method. Please submit your questions or concerns through a ServiceNow Ticket, as this is still our primary way to handle support requests. Virtual Workshops will be available to supplement support requests.
We offer a variety of days and times and will continue to try out new time slots, so please refer to the schedule often.
|June 21||10:00 - 1:00
Virtual Workshop via Zoom