Teaching and Learning Center
Instructor Resources
Below you will find an A- Z list of various resources that may be helpful to you.
Accessibility
Assignments
Browser
Canvas Commons
- How to Access or Add NAU Content in Canvas Commons
- Importing the NAU Course Template from Canvas Commons
Communicating with Students
- Emailing students outside of Canvas or before class begins (classlists)
- Classlists – Faculty Mailing Lists
- NAU Faculty 2 Student Outreach (F2S)
Content apps and Integrations
- Canvas Apps and Integrations
- Zoom Integration in Canvas
- Ally in Canvas for Faculty
- Ally in Canvas for Students
- Adding Kaltura Content Using Canvas
Course Access and Management
Access
- Allowing Early Student Access to Canvas
- Accessing Un-enrolled Student Data in Canvas
- Canvas Roles and How to Add Them
- Canvas Access for Affiliates
- Granting Access to Students with an Incomplete
Combined Course Sections
NAU Course Schedulers
Classroom Response System
Student Engagement Tools
Google & G Suite apps
- Google FAQ for Faculty and Staff
- NAU G Suite Apps Overview
- Using G Suite Apps
- Google Services at NAU
- NAU Google Account Request for Faculty and Staff
- Requesting Google Groups at NAU
- Sign Into Multiple Google Accounts
- Create an Email Alias in Gmail
- Gmail Set-up on a Mobile Device
- NAU Gmail Setup Troubleshooting
Google Support
- General Google Support
- G Suite Learning Center
- Google Calendar KB
- Google Docs KB
- Google Drive KB
- Google Forms KB
- Gmail KB
- Google Groups KB
- Google Hangouts Chat KB
- Google Hangouts Meet KB
- Google Keep and Tasks KB
- Google Sheets KB
- Google Sites KB
- Google Slides KB
- Google Guides for Switching from Microsoft
- Google Outages
Grade Center
MatLab and MathWorks
Online Course Evaluations
- Current Evaluation System: CourseEvals
- Do All Courses Have Online Course Evaluations?
- Accessing Course Evaluation Reports for Faculty
- Online Course Evaluation Student Response Verification Emails
- Providing Extra Credit for Online Course Evaluation Responses
- Saving Course Evaluations as PDFs
Pedagogy and Best Practices
Plagiarism Checker
Proctoring
- Add Honorlock Proctoring to a Test – Faculty
- Honorlock – Viewing Results – Faculty
- Honorlock FAQs for Students
Publisher Content Status
Publisher Integration Support
(Linking textbook to Canvas shell)
Requesting Reserves and Open Educational Resources
Library collections and research content are integral to the learning environment at Northern Arizona University. In reviewing, adding, or canceling content, Cline Library focuses on materials to support academic curricula as well as student and faculty research interests.
- Email: librarians@nau.edu
- Phone: (928) 523-2173
- Requesting and adding e-Reserves to a Canvas class
- Setting up URLs for Library Provided Resources
- NAU: A Guide to Open Educational Resources (OER)
- Faculty Services
Tech Support support at NAU
NAU Information Technology Services
Classroom Support
The Classroom Support team at NAU provides audio, visual, jacks card attendance readers, and collaborative technology in classrooms across campus and around the state. If faculty/staff have issues with their work/classroom machine, please refer to classroom support.
- Email: Classroom.Support@nau.edu
- Phone: (928) 523-3335
- Option #2
LMS Faculty Help Desk
The LMS Faculty Help Desk offers Blackboard and Ed-tech support for faculty and staff. This is the best option when you need immediate assistance or have a quick question:
- Email: LMS-Faculty-Help@nau.edu
- Phone: (928)523-3335
- Option #3
- Toll-Free:(888) 520-7215
Information Technology Services (ITS)
The ITS Solution Center is the central point of contact for NAU faculty, staff, and affiliates requiring technical assistance and support with NAU software, hardware, network, and telephony.
- Submit a Service Ticket
- Email: ITS@nau.edu
- Phone: (928) 523-3335
- Option #4
- Toll-Free: (888) 520-7215
ITS Technology Services for Students
The STC provides 24×7 support during the fall and spring semesters, extended hours are offered in-person at the STC@Cline service point for all NAU students. Student support services include LOUIE, myNAU, Gmail, password assistance, Blackboard, Software, Wi-fi, LinkedIn Learning, security concerns, computer labs, jacksprint, and Office 365.
- Email: ask-stc@nau.edu
- Phone: (928) 523-9294
- Toll-Free: (888) 520-7215
System Status & Outages
- How to Sign Up for NAU Safe Alerts
- System Status Links for NAU ITS, Publishers, and Educational Tech
- Subscribe to ITS Service Outage Notifications
Video: Kaltura
- Cline Library One Button Recording Studio
- What is Kaltura?
- What are the Kaltura Terms of Use?
- Does Kaltura Have Captioning and Accessibility?
- What Type of Media, Files, and File Sizes can be used with Kaltura?
- Adding and Creating Kaltura media using Kaltura Capture
- Who has Access to Video in Kaltura?
- How do I use the Kaltura Capture Desktop Recorder to Create Media?
- How to Use Kaltura to Increase Student Engagement in Canvas
- NAU Mediaspace
Kaltura Support
Web Subscriptions
NAU offers access to leading higher education memberships and subscription resources at no cost to Lumberjack faculty, staff, and students:
- Udemy
- GrantForward
- Qualtrics
- Handshake
- YouVisit
- Campus Labs Engage with True Blue Connects
- bioRAFT
- Professional Development NCFDD and others
Zero-credit and Developmental Courses