Consumer Information

The Higher Education Opportunity Act requires colleges and universities participating in federal student aid programs to make certain information readily available to consumers and employees. Northern Arizona University has compiled this information below. Questions can be directed to the responsible offices listed or to the Student Service Center.

General Institutional Information

General Institutional Information	Responsible Office(s)
Accreditation, Approval, and Licensure of Institution and Programs	Vice Provost for Transfer Credit Policies to Office of Curriculum and Assessment
Career and Job Placement Services	Career Development
Constitution Day	Office of the Dean of Students
Copyright Infringement Policies and Sanctions, Computer Use, and File Sharing	Information Technology Services
Cost of Attendance	Office of Scholarships and Financial Aid
Educational Programs	Office for Transfer Credit Policies to Office of Curriculum and Assessment
Facilities and Services for Students with Disabilities	Disability Resources
Faculty	Office of Institutional Research and Analysis
Instructional Facilities	Office of Institutional Research and Analysis
Net Price Calculator	Office of Scholarships and Financial Aid
Privacy of Student Records – Family Educational Rights and Privacy Act (FERPA)	Office of the Registrar
State Authorization	Regulatory Compliance and State Authorization
Student Activities	Campus Services and Activities
Student Complaints	Office is Regulatory Compliance and State Authorization
Student Diversity	Office of Institutional Research and Analysis
Teacher Preparation Program Report	Vice Provost for Academic Affairs
Textbook Information	NAU Bookstore
Transfer Articulation Agreements	Vice Provost for Transfer Credit Policies to Office of Curriculum and Assessment
Transfer Credit Policies	Office for Transfer Credit Policies to Office of Curriculum and Assessment
Tuition Refund Policy and Requirements for Withdrawal	Student and Departmental Account Services
Voter Registration	NAU Votes Coalition

Health and Safety

Health and Safety	Contact Office(s)
Campus Security Policies, Crime Statistics, and Crime Log	University Police
Drug and Alcohol Abuse Prevention Programs	Human Resources and Office of the Dean of Students
Fire Safety Policies, Fire Statistics, and Fire Log (On-Campus Housing Facilities)	University Police
Information for Crime Victims	Campus Health Services, Equity and Access Office, and Title IX Coordinator
Missing Person Notification	Housing and Residence Life
Vaccination Policies	Campus Health Services

Student Financial Assistance

Student Financial Assistance	Contact Office(s)
Arizona Student Loan Code of Conduct for Education Loans	Office of Scholarships and Financial Aid
Assistance Available from Federal, State, Local, and Institutional Programs	Office of Scholarships and Financial Aid
Assistance for Study Abroad	Office of Scholarships and Financial Aid
Entrance Loan Counseling for Student Borrowers	Office of Scholarships and Financial Aid
Exit Loan Counseling for Student Borrowers	Office of Scholarships and Financial Aid
Federal Student Aid Penalties for Drug Law Violations	Office of Scholarships and Financial Aid
Preferred Lender Agreements and Lists	Office of Scholarships and Financial Aid
Withdrawals and Return of Federal Student Aid	Office of Scholarships and Financial Aid

Student Outcomes

Student Outcomes	Contact Office(s)
Graduate and Professional Education Placement for Graduates	Office of Institutional Research and Analysis
Graduation Rates for Pell Grant Recipients	Office of Institutional Research and Analysis
Graduation Rates for Students Receiving Athletically-Related Student Aid	Athletics
Intercollegiate Athletic Program Participation Rates and Financial Support Data	Athletics
Job Placement for Graduates	Office of Institutional Research and Analysis
Retention Rates for Pell Grant Recipients	Office of Institutional Research and Analysis
Retention Rates	Office of Institutional Research and Analysis
Transfer-Out Rates	Office of Institutional Research and Analysis
Transfer-Out Rates for Students Receiving Athletically-Related Student Aid Graduation Rates	Athletics

Consumer Information

General Institutional Information

Health and Safety

Student Financial Assistance

Student Outcomes

Institutional Research and Analysis

Location

Email

Phone