NAU’s Performance ELEVATED performance management philosophy is guided by a continual focus on elevated performance in the workplace. This is achieved when employees collaborate with their supervisors, providing reciprocal feedback and committing to agreed-upon goals, actions, and desired outcomes, alongside fostering professional development.
Performance ELEVATED Announcement
Guiding Philosophy
- Annual performance appraisals provide employees and supervisors an opportunity to recognize achievements, offer mutual feedback, and dedicate themselves to agreed-upon goals, actions, and desired outcomes.
- Reoccurring LIFT Conversations between supervisors and employees will foster regular two-way feedback, leading to a shared understanding and agreement that guides the employee’s work, goals, and professional development throughout the year.
- Continuous dialogue of coaching and feedback aimed at fostering a shared understanding to shape the employee’s work, help set objectives, and encourage ongoing professional development.
Every employee is encouraged to actively participate in NAU’s vision, mission, commitments, and success.
Performance ELEVATED Essentials
Learn more about how non-faculty employees* and their supervisors at NAU can collaborate in regular performance feedback and professional development planning.
LIFT Conversations Accordion Open
LIFT Conversations support constructive dialogue between a supervisor and an employee, focusing on areas such as goal progress, strengths, areas for improvement, feedback, and professional development opportunities. Both parties should actively participate, share perspectives, and collaboratively identify strategies for growth and success. A successful LIFT Conversation fosters trust, transparency, and accountability, ultimately driving individual and organizational performance to new heights.
Performance Appraisal Accordion Closed
Performance ELEVATED occurs when employees collaborate annually with their supervisors, offering mutual feedback and dedicating themselves to agreed-upon goals, actions, and desired outcomes. Annual performance appraisals are employee-initiated and collaboratively completed with their supervisors; they serve to assess the past year, recognize achievements, identify areas for improvement, and establish clear expectations.
Performance Appraisals should be completed annually for non-faculty employees.
Coaching & Feedback Accordion Closed
Performance ELEVATED is about engaging in regular coaching & feedback dialogue, fostering mutual understanding and consensus to steer employees’ work, creating objectives, and focusing on continual professional growth. Visit this page for helpful resources and tools on fostering shared accountability between employees and supervisors to promote a culture of excellence in daily performance.
Together We Elevate Performance at NAU
Why the change? Accordion Closed
NAU leaders recognize the need to move to a more meaningful and streamlined performance management program that ensures:
- Continual focus on elevated performance in the workplace.
- Our employees have the support & resources they need to thrive.
- Our leaders have support to engage, grow, and retain our people to meet the strategic needs of the university.
What is changing? Accordion Closed
Performance ELEVATED will introduce a new structured approach to performance feedback and developmental planning through 3 main strategies:
- Employee-initiated and collaborative Annual Performance Appraisal Form.
- Regular LIFT Conversations between employees and supervisors foster personal, professional, and university goals while inviting opportunities to focus on achieving these objectives in a unified, ongoing dialogue.
- Ongoing coaching and feedback dialogues that aim to establish a common understanding to shape the employee’s work, assist in setting objectives, and promote continuous professional development.
What learning resources are available? Accordion Closed
HR will host Performance ELEVATED training sessions for both employees and supervisors on the new Performance ELEVATED management philosophy and the supporting strategies. Training will cover the new collaborative process, how to fill out the new appraisal form, tips to promote impactful and ongoing performance dialogue.
New tools and resources will be added to the Human Resources website to support the facilitation of effective and productive performance conversations.
Reminder communications will be sent to prompt employees and their supervisors on engaging in the new process.
What’s next? Accordion Closed
Employees and supervisors should sign up for Performance ELEVATED training sessions.
Starting July 1st, the new annual performance appraisal for non-faculty employees will be available, featuring a straightforward 5-step process for completion.
Employees and supervisors should begin engaging in regular LIFT Conversations.
Performance ELEVATED Training Sessions
We are offering 2 different training courses for employees and supervisors to learn more about Performance ELEVATED. Register for the course online:
- Sign into LOUIE.
- Navigate to the Learning and Development tile.
- Select Request Training Enrollment, then search by the Course Name or Course Number to view the scheduled courses.
Employee Training
- Course Name: Performance ELEVATED:Employee
- Course Number: HR113
- Course Description: This course is designed for non-supervisors. Learn about the new collaborative appraisal process. Equip yourself with valuable tips and fresh resources to foster impactful performance dialogues with your supervisors. It’s not just about improvement, it’s reaching your fullest potential!
- Performance ELEVATED:Employee Training PDF
Manager Training
- Course Name: Performance ELEVATED:Manager
- Course Number: HR114
- Course Description: This course is designed for supervisors with 1 or more FTE direct report. Learn about the revamped appraisal process and all new quarterly LIFT Conversations. Discover valuable tips and new helpful resources to elevate your performance conversations with employees, pursuing a culture of care and excellence.
- Performance ELEVATED:Supervisor Training PDF
*It is not necessary to take both the Performance ELEVATED Employee & Manager training, please enroll for 1 or the other