Electronic Fingerprinting FAQs 

If you already have an existing DPS Public Service Portal (DPS PSP) account, skip ahead to the Request Fingerprints tab/step 6.

All communication from DPS to your account will take place in your portal. You will receive an email notification to check for more information in the portal’s messaging platform.

The instructions with a link to book your fingerprint are included in a message to you in your DPS portal.  

You will be asked to show 2 forms of identification at the fingerprint appointment.* Follow the instructions detailed in your appointment confirmation email. 

After verifying your ID with these documents, your fingerprints will be collected electronically and the results will be securely submitted to NAU. You will receive an email confirming that your prints have been collected after your appointment.  

*If you are being fingerprinted at NAU’s Flagstaff HR location, you may complete your I-9 verification at the same time as your fingerprinting appointment.  

If you are being fingerprinted as a part of your pre-employment screening activities, you will receive a welcome email from your designated Onboarding Specialist. That email will include information about whether fingerprinting is required. 

If you are being fingerprinted for another reason (i.e. grant compliance), your supervisor or HR will notify you of this requirement. 

Any current or future NAU employee* or volunteer who has been instructed to complete fingerprinting is eligible to use the electronic fingerprinting process detailed on this page.  

*Exception: employees being hired into the NAU Police Department will need to complete their fingerprinting with PD.

Please follow the process listed above. When you book your fingerprinting appointment through Fieldprint, you will be provided with a list of locations near you where you can complete the appointment. 

Helpful links: AZ locations, Location searcher 

Please follow the process listed above. When you book your fingerprinting appointment through Fieldprint, you will be provided with a list of locations near you where you can complete the appointment. Please choose the most convenient location for you to complete this requirement, whether inside Arizona or not. 

Helpful links: AZ locations, Location searcher 

Yes, foreign nationals can use this process to complete their fingerprinting requirements. 

• If you have a social security number (SSN), you should enter that when requested in the portals. 
• If you don’t have a SSN, you should check the box stating that you do not have an SSN in the DPS portal. In the Fieldprint portal, please enter 000-00-0000 in the SSN question field.

Yes. NAU reserves the right to make its own determination regarding employment suitability based on fingerprint results.  

Please use the DPS FAQ video to assist you as you create your account. If you have questions that aren’t answered by the video or resources on the DPS website, please contact the HR front desk during regular business hours. 

Please use the FAQs on the Fieldprint website to assist you as you create your account and book an appointment. If you have questions about scheduling your appointment or site availability, please use the contact information provided on the Fieldprint page.  

For other questions, or if you need help booking your appointment at NAU’s Flagstaff site, please contact the HR front desk during regular business hours. 

If you are using a network site: Please follow the instructions in your Fieldprint appointment confirmation email to reschedule or cancel your appointment. 

If your appointment is at NAU’s Flagstaff site: Please follow the instructions in your Wait While appointment message or contact the HR Front Desk during regular business hours. 

To be eligible to book a fingerprint appointment at this site, you must have completed all elements of Step 1 (Request fingerprinting through DPS) and Step 2 (Book electronic fingerprint appointment through Fieldprint) detailed above. 

Once you have registered through Fieldprint, you are eligible to be fingerprinted at this site for 90 days. Use the Flagstaff HR appointment scheduler to book an appointment; if no appointment times work for you, please contact the HR Front Desk during regular business hours. 

No, the Flagstaff HR site only processes fingerprints for NAU’s employment purposes.  

If none of the appointment times in our Flagstaff HR appointment scheduler work for you, please contact the HR Front Desk during regular business hours to book an appointment.  

If you have completed Steps 1 and 2 above, you can walk in during our business hours but customers with an appointment will be served first. We encourage everyone to use our appointment scheduler for fastest service. 

If you are completing your fingerprint at the Flagstaff HR site, you can complete both the I-9 and your fingerprint at the same appointment. Choose the I-9 and Fingerprinting service in our appointment scheduler. 

Fieldprint network site: All Fieldprint network sites require an appointment and walk-ins will not be served. Review the site-specific information provided on the Fieldprint website for more information. 

Flagstaff HR site: If you have completed Steps 1 and 2 above, you can walk in during our business hours but customers with an appointment will be served first. We encourage everyone to use our appointment scheduler for fastest service. 

Both the DPS portal and the Fieldprint account registration services cover information about how your fingerprint information is used and stored.  

Confidential information related to the fingerprint results are only communicated to authorized NAU employees via DPS’s secure portal.  

HR Onboarding Specialists make final determinations about whether fingerprints are needed when they receive onboarding requests in the Employee Service Center.  

New or continuing employees moving into a Safety and Security Sensitive position are required to be fingerprinted by A.R.S. 15-1649, NAU Policy 1.085 and ABOR Policy 6-709. 

Each fingerprint request made through DPS requires a unique request reason. As such, you will need to complete one appointment per fingerprint request.  

All employees being hired for work at the NAU Police Department are required to go through PD’s fingerprinting process and should not use the process described on this page.