Package track information

Receiving US postal services packages

You will receive an e-mail from NAU Postal Services when your package is ready for pick-up. There are now two locations to pick-up your USPS packages:

1.  Parcel Lockers: The Parcel lockers are located in the hallway of Postal Services (Where your mailbox is located.) If you receive a package and it is put in the parcel lockers; the email we send to you will give you the locker number and access code to retrieve that package. Access to the lockers if from 7 am to 7 pm daily, excluding holidays.

2.  Customer Service Counter: Go to our Customer Service counter is located in our lobby. The email will note that your package must be picked-up at our counter. You will need a picture ID in order to pick-up your package. We are open Monday-Friday; 8 am to 5 pm, excluding holidays.

If you are expecting a package and have not received an email from us, please wait a day for us to process your package. If after that time we have not contacted you for pick-up; come to our service counter with the tracking number and we will check on delivery status.