- Monday through Friday: 8am-5pm
- Saturday: 10am-2pm
- University Union, Bldg 30
- Room 115
Get Your JacksCard
Requirements and how to get your NAU ID card
As a student, you are expected to carry your JacksCard or Digital JacksCard at all times on all campuses.
Digital JacksCard Requirements
To be eligible for a Digital JacksCard or a plastic JacksCard you must be a Northern Arizona University student who is enrolled in at least one class taking place at the Flagstaff Mountain Campus. We are currently working to expand the Digital JacksCard program to more of our NAU community in the near future. Digital JacksCard is currently only supported on Apple iPhone 6s and later.
Plastic JacksCard Requirements
To be eligible for only a plastic JacksCard you must be at least one of the following:
- A Northern Arizona University student who is enrolled in at least one class taking place at any campus which is not Flagstaff Mountain Campus.
- A visiting faculty or staff, or an affiliate sponsor will need to complete the Affiliate Request Process and return to the Affiliate Management Office located in University Services Building, (Bldg. 90), 3rd Floor (Fax number 928-523-0330).
Getting your JacksCard
If you are eligible to receive a Digital JacksCard and would like to have this added to your account, you can add the Digital JacksCard to your Apple Wallet using the NAUGo app. More information, including step by step instructions are available on the Digital JacksCard page.
To obtain a plastic JacksCard, visit the JacksCard Office located in the University Union (Bldg. 30), Room 115. JacksCard prices can be found at Card Pricing. To shorten your wait time, please submit your photo ahead of time and skip the line. Please be prepared to present one of the following forms of government-issued photo identification:
- Driver’s license
- State identification card
- Military ID
If you are attending NAU at any campus that is not the Flagstaff Mountain Campus, please submit your JacksCard photo, fill out the application, and email it to us along with a photo or scan of a government-issued photo ID, listed above. If you meet the requirements above, a plastic JacksCard will be mailed to you.
If you are attending NAU at the Flagstaff Mountain Campus, you will only need to submit your JacksCard photo and come see us in the JacksCard Office or provision your Digital Credential on the NAUGo app.