Contact JacksCard
Photo Guidelines
Please read before uploading to ensure your photo meets the guidelines:
- Neutral/plain background
- Face the camera straight on
- Eyes open and visible
- Glasses on if normally worn
- Good lighting
- Taken indoors
- Color photo
- Photo from the shoulders up, with space above the head
- Passport-appropriate photos; smiling allowed
- Have someone else take your photo; “selfies” are not allowable
The following will cause photos to be rejected:
- Filters (this will be flagged as “face obscured”)
- Head coverings – unless for religious or medical reasons
- Hair covering face, including eyes
- Other people or objects in photo
- Sunglasses or darkly-tinted eye glasses
- Clothing that obscures your face
- Glare on glasses
- Exaggerated expression
- Poor quality image
Submit Your Photo
- Be sure to upload your photo in JPEG format
- Step-by-step photo uploading directions
- Don’t worry if your photo is sideways or upside down – we can fix it!