Disability Resources staff
Jamie Axelrod
Director
ADA Coordinator/504 Compliance Officer
Jamie Axelrod grew up in New York City and attended New York University where he earned a BA in Psychology. He earned his MS in Counseling at the University of Wisconsin-Madison.
After graduating with his MS, Jamie began working as a mental health therapist in Valparaiso, Indiana before moving to Wyoming. In Wyoming, Jamie continued his work as a mental health therapist and pursued his passion for outdoor sports.
After 10 years at a community mental health center Jamie went to work for Protection and Advocacy Systems, Inc., a disability rights advocacy law firm. At Protection and Advocacy Systems, Jamie served as an advocate assisting individuals with disabilities with claims that their civil rights had been violated.
Jamie joined the Disability Resources team in August of 2007.
ElizaBeth Pifer
Assistant Director
Assistive Technology Specialist
ElizaBeth Pifer started her career in Rehabilitation Technology service delivery in Atlanta at Georgia Tech in 1985. She came to Northern Arizona University in 1995 to work as the Information Technology Specialist for the Arizona Technology Access Program, which was housed in Tucson, Arizona at the time.
Before returning to Northern Arizona University in 2007, she worked for ten years as the Director of Rehabilitation Technology Services for a community based independent living and assistive technology resource center on the Navajo Nation.
ElizaBeth is a RESNA certified Assistive Technology Practitioner and a US Rehabilitation Certified Environmental Access Consultant. She received her Bachelor of Science in Electrical Engineering, and her Master of Science in Accessibility and Inclusive Design. In her free time she enjoys creating art, gardening, experimenting with solar cooking, and hiking with her Mastiff, Sophia Loren.
ElizaBeth also teaches an “Introduction to Universal Design” course online. She joined the Disability Resources Team in August of 2007.
Yvonne Campbell
Accessibility Analyst, Senior
Yvonne Campbell works directly with students to assist them in receiving accommodations. Yvonne graduated from NAU with Bachelor of Social work degree in 2013 and was able to work for Disability Resources as an undergraduate student during that time. This experience helped her grow as a professional and influenced her social work education. She went on to complete a Master of Social Work degree from ASU in 2014. After graduating from Arizona State University she worked for Coconino Community College as a Disability Resources Specialist and continued to learn the value of serving students with disabilities. Yvonne grew up in Phoenix, Arizona and also attended graduate school there, but has called Flagstaff home ever since her freshman year at NAU in 2009. Yvonne loves Flagstaff and the opportunity to work closely with students at NAU. In her free time she enjoys hiking, being outside, reading, watching cartoons, and traveling.
Jenna Campbell
Accessibility Analyst, Senior
Jenna Campbell grew up in Phoenix, AZ before attending NAU for her undergraduate degree in biology and chemistry. After graduating and needing to take time to recover from the demands of school, Jenna stayed in Flagstaff and spent time learning about what interested her. This provided several opportunities to work with various populations in Flagstaff which included working with unhoused and at-risk individuals, school social work, Continuum of Care, non-profits, and incarcerated adults. These experiences ultimately led her to obtaining her Master of Social Work degree and wanting to devote time and energy toward support services and empowering community members.
Jenna has worked within the disability field since 2014. This includes implementing services with DDD (Division of Developmental Disabilities), working with residential and day programs, facilitating art therapy for people with intellectual/developmental disabilities (I/DD), and completing Mental Health First Aid Certification with crisis management. Since joining the DR team in 2021, Jenna enjoys collaborating with students, faculty, and staff regarding universal design and accessibility. Jenna has participated in multiple trainings and professional development regarding disability and intersectionality, ableism, retention, discrimination, and impacts from the pandemic on students.
Flagstaff has really fostered Jenna’s love of nature, hiking, and hammocking. When she has downtime, she enjoys reading, playing games, planning adventures, listening to music, and hanging out with friends.
Kim Khatibi
Accessibility Analyst, Senior
Kim Khatibi has been working in the field of education since 2007. She has worked at the K-12 level as a Special Education Director & Teacher, primarily within the Flagstaff community and briefly in the Seattle area. She has also worked at Coconino Community College as a Reading and English Instructor and Student Services Program Coordinator in the areas of Disability Services, Transition, Testing, and Advising. Kim also has experience working in program support and compliance as a Program Specialist with the Arizona Department of Education within schools throughout Arizona. Kim has always been a strong advocate for students and public education and was afforded the opportunity to serve as a member of the Executive Board for the Arizona School Board Association, the Flagstaff Unified School Governing Board, and the Mountain School Board of Directors.
Kim is an alumni of NAU—Go Jacks! She earned her BS in Elementary and Special Education and her M.Ed. in Educational Technology with an Emphasis in Adult Learning and Training. She holds teaching certificates and endorsements in both Arizona and Washington State in the areas of Special Education, Elementary Education, English as a Second Language, and Reading.
Outside of work, Kim loves to spend time with her family and dog. She enjoys visiting new places and meeting new people. Reading and listening to music are also favorite activities, so please always feel free to pass along any good book titles or song suggestions.
LaKitha Williams
Accessibility Analyst, Intermediate
LaKitha Williams grew up in Cleveland, Ohio. She earned a Bachelor of General Studies from Kent State University in 2003. She earned a Master of Arts in Severe Disabilities from Norfolk State University in 2010. She has worked in the disabilities field for over 15 years in various capacities including the community and K-12 school settings. She spent nearly 10 of those years serving children with disabilities and their families as a case manager in the early intervention program in Virginia. She returned to Ohio in 2021 to work in higher education accessibility services. She enjoys serving others. In her free time, she enjoys relaxing, listening to music, watching TV, reading, and spending time with family and friends.
Kaia Rodriguez
Accessibility Analyst, Senior
Kaia Rodriguez is a Flagstaff local who attended NAU and received her Bachelor of Social Work in Spring of 2021. Since graduation Kaia has worked at a local charter school providing direct services to students in special education. In her free time Kaia enjoys crocheting, cooking, and spending time with her roommate and their dogs-Aspen and Mochi.
Morgan Mason
Accessibility Analyst, Intermediate
Morgan Mason is the Program Coordinator for the Usable Materials Center and the Alternate Format Program (AFP). Prior to becoming the Program Coordinator, Morgan worked at Disability Resources as the AFP Student Team Lead while pursuing her bachelor’s degree in criminal justice. She grew up in Glendale, Arizona and has followed in the footsteps of her older sister by attending NAU. Morgan decided to stay in Flagstaff to continue her education and start her career at Disability Resources. She enjoys the beautiful Flagstaff weather, spending free time with family and friends, and traveling.
Emily Cruz
Testing Coordinator
Emily Cruz is the Testing Coordinator for Disability Resources, managing the Testing Center. Emily grew up in Scottsdale, AZ. She is an NAU alumni, where she earned a Bachelor of Science in Psychological Sciences in the Spring of 2024. During her undergrad, Emily worked as a testing assistant in the Disability Resources Testing Center, where she learned how to be an advocate for the disability community. In her free time, Emily enjoys traveling with her family, reading Harry Potter, and going to the movies.
Faith Nordstrand
Administrative Services Assistant, Senior
Faith Nordstrand was born and raised in Phoenix, but spent her winters in Utah skiing. This love for snow drew her to Flagstaff and Northern Arizona University where she graduated with her degree in 2023. Faith works alongside her service dog Artemis. In her free time, she builds Legos and cosplays that she takes to conventions across the country.
Sean Kugler
Digital Accessibility Analyst, Senior
Sean Kugler is the Digital Accessibility Analyst at NAU, working to ensure that our digital presence is accessible by individuals with disabilities. Additionally, he teaches part-time in the College of Education.
Sean earned his BS in Speech Communication with an emphasis in Family and Interpersonal Communications from NAU in 1995. He has two certificates in Assistive Technology (CSUN 2001 and NAU 2007). Sean attained his M.Ed. in Special Education from NAU in 2010.
Sean has spent over 20 years working in information technology and assistive technology, mixing in teaching and coaching over the years. He has also done public speaking about disability related topics for over 15 years. Sean has worked for the State of Arizona, Flagstaff Unified School District, and NAU during that time. The latter fulfilling a dream that started his Freshman year at NAU.
Sean is fortunate enough to have spent most of his adult life in Flagstaff, while being married to his better half, Gina, for over 20 years. He is very proud of his two children, and enjoys spending time with family, cycling, hiking, camping, and just being at home.
Nicole Torcolini
Digital Accessibility Analyst, Intermediate
Nicole Torcolini lived in several places growing up, including Connecticut, California, and Rhode Island, but spent the most time in western Washington State. Nicole lost her sight a few months after her fourth birthday due to cancer, but she did not lose her outgoing and determined personality. With the support of her parents and school, Nicole started breaking barriers at a young age from playing the violin for four years to horseback riding to taking advanced classes in high school. When she grew increasingly frustrated with not being able to write her math homework answers in a format that was readable by sighted high school teachers without first being transcribed, Nicole set out to develop a computer program that would back translate output from Braille notetakers into readable text. The computer program was ultimately named the Nemetex Nemeth Back Translator and was available for several years for students around the country to obtain and use.
After receiving her first guide dog in summer of 2007 and graduating from high school in 2008, Nicole moved back to California to attend Stanford University. While in college, Nicole was part of the campus disability group and made friends with people with many different disabilities. She graduated in 2012 with a degree in Computer Science focusing on Human Computer Interaction. Nicole then worked at Google until early 2023. She joined NAU in December 2023 as a Digital Accessibility Analyst.
In her free time, Nicole loves listening to music, experiencing audio books and audio described movies, doing arts and crafts, and spending time with animals. She currently lives in Mountain View, California with her second guide dog, Rivet, a female Black Labrador.
Todd Steen
Accessibility Analyst, Senior
Todd Steen works directly with Northern Arizona University employees to assist them in receiving accommodations.
Todd attended Northern Arizona University and earned his BSW in Social Work. He received his MA in Special Education and Rehabilitation from the University of Arizona and was a Certified Vision Rehabilitation Therapist (CVRT) and Certified Orientation and Mobility Specialist (COMS).
Todd worked at NAU/IHD/Sensory Services for over ten years as a Rehabilitation Teacher for the Blind and Visually Impaired. He then took a position as a Rehabilitation Instruction Specialist, CVRT and COMS, with the Independent Living Blind program within the State of Arizona Rehabilitation Services Administration. Todd returned to Northern Arizona University in February of 2017 to start his new career at Disability Resources.
