NAUgo App

The NAUgo mobile app now features a COVID-19 module that will contain all of the latest updates and links to official announcements. Push notifications will be utilized to send coronavirus updates specific to NAU. In addition to push notifications, the COVID-19 module will link to the NAU COVID-19 website, which contains updated news and a comprehensive archive of all NAU coronavirus updates.

Get NAUgo

Project Description

In accordance with NAU's "Mobile First" strategy, the Experience Design Team was tasked with deploying an upgraded NAU mobile app in July of 2018.

Research Statistics

User Demographics

Objectives

The primary objective of the project is to improve on the existing app by providing a deeper, more interactive experience that will contain features that students, faculty, staff, parents, and alumni really want and need.

Platform

The app is developed on the Modo mobile platform.  It is currently available for iOS from the App store and for Android at Google Play.

Look & Feel

The image below shows the experience of the app as of July 2018.  As you can see the home screen navigation was limited to just a few items that are critical to students, especially student workers.  The home screen presented an opportunity to create a more robust navigation experience.  To do this the XD team proposed broad "buckets" of items that the user can quickly navigate to and find what they need.  An example of a bucket would be "Move" which contains information about campus transit, city transit, parking availability, parking payments, and getting here and away from campus.  In addition to the Move bucket, designers proposed other buckets such as Live, Learn, Connect, and Work.  The new information architecture is the image below right.

Timeline

The new enhancements to the mobile app were launched, on schedule, at the beginning of the 2018-19 academic year.  Continued expansion of the app is ongoing.