COE Department of Educational Psychology
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  • Human and Community Relations, Master of Arts

Contact the Department of Educational Psychology

Email:
eps​@nau.edu
Call:
928-523-7103
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Future students

Visit the College of Education's future students page to get helpful links for both undergraduate and graduate students. M.A. Human & Community Relations Information Packet

Programs of study

For a complete listing of all programs of study, please visit the Office of Graduate and Professional Studies Programs of Study page.


Human and Community Relations, Master of Arts

This theoretically oriented plan is appropriate if you are in the business world, the military, or education-and are seeking advanced preparation in facilitating an understanding of human behavior and the learning process.

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  • To receive a master's degree at Northern Arizona University, you must complete a planned group of courses from one or more subject areas, consisting of at least 30 units of graduate-level courses. Many master's degree programs require more than 30 units.

    You must additionally complete:

    • All requirements for your specific academic plan(s). This may include a thesis.
    • All graduate work with a cumulative grade point average of at least 3.0.
    • All work toward the master's degree must be completed within six consecutive years. The six years begins with the semester and year of admission to the program.

     

    Individual degree programs may exceed the baseline University Policy for a master's degree. The program-specific requirements are provided on the Details tab below.

    Read the full policy here.

In addition to University Requirements:

  • Complete individual plan requirements.
Minimum Units for Completion30
Additional Admission Requirements

Individual program admission requirements over and above admission to NAU are required.

Some online/blended courseworkRequired
Progression Plan LinkView Program of Study

Purpose Statement

The MA in Human and Community Relations (HCR) prepares you to navigate the complexities of human behavior, communication, leadership, and community engagement. This program offers a blend of theoretical foundations and practical tools for creating inclusive, collaborative environments in both professional and community settings. You will explore learning processes, leadership strategies, analytical reasoning, and community development and evaluation, equipping you to design and assess initiatives that foster positive relationships.

This 30-unit, online degree attracts individuals from a range of fields, particularly those pursuing or looking to advance their careers in business, education, public service, nonprofit organizations, and community development. You can tailor your education with the addition of a graduate certificate in areas such as Indigenous and Tribal Nation-Building, Community Planning, Educational Technology, or Positive Behavior Support, allowing you to tackle real-world challenges while building specialized expertise.

Throughout the program, you will collaborate with a diverse cohort of peers, faculty, and community organizations, gaining fresh perspectives and deepening your understanding of the social dynamics that shape communities. This collaborative environment will strengthen your ability to work across sectors and cultures, an essential skill for driving inclusive, equitable change.

Aligned with the College of Education's mission, the HCR program prepares compassionate professionals to create a positive impact in your workplace and community. Graduates are equipped for a range of careers, including Community Relations Specialists, Nonprofit Managers, Organizational Development Consultants, Youth and Community Program Coordinators, Policy Advocates, and more, leading initiatives that promote equity, inclusion, and community well-being.

Student Learning Outcomes

  • Apply and interpret core principles of human behavior - including lifespan development, personality, and educational psychology - in community and organizational contexts.
  • Examine how individual, social, and cultural contexts shape human behavior and interaction across settings.
  • Evaluate learning and development processes to inform responsive and effective practice.
  • Apply leadership and interpersonal strategies that foster respectful, collaborative, and inclusive environments in professional and community contexts.
  • Develop skills for guiding group interactions and resolving conflicts effectively, with awareness of cultural and social dynamics.
  • Develop and apply skills that support effective relationship-building and constructive engagement in community and organizational contexts.
  • Analyze and assess community-based programs using foundational program evaluation and needs-assessment approaches developed in core coursework.
  • Apply research design, measurement, and analytical reasoning to interpret findings and support evidence-informed decisions aligned with community priorities and goals.
  • Apply and evaluate established theories and methods to address challenges in human relations and community development, fostering inclusive and effective practices across communities.
  • Compose clear, coherent arguments that integrate theory, evidence, and practical application.
  • Create professional products and materials that demonstrate interdisciplinary integration across core coursework and, where relevant, elective or certificate areas.
  • Deliver complex ideas in varied formats appropriate for different professional or community audiences, demonstrating adaptability and awareness of stakeholder perspectives.
  • Reflect critically on personal and professional experiences to identify assumptions and enhance self-awareness in community engagement.
  • Apply ethical reasoning frameworks to navigate complex issues in human relations and community development, with attention to fairness, integrity, and social responsibility.
  • Use feedback and reflection to refine professional practice and strengthen culturally responsive approaches.
  • Synthesize knowledge and methods from multiple disciplines to address complex social and organizational challenges.
  • Incorporate insights from elective or certificate areas, as appropriate, to enrich strategies for community development and human relations practice.

Graduate Admission Information
  • The NAU graduate online application is required for all programs. Admission to many graduate programs is on a competitive basis, and programs may have higher standards than those established by the Office of Graduate and Professional Studies.

    Admission requirements include the following:

    • Transcripts.
    • Undergraduate degree from a regionally accredited institution with a 3.0 GPA on a 4.0 scale ("A" = 4.0), or the equivalent.


    Visit the NAU Graduate Admissions website for additional information about graduate school application deadlines, eligibility for study, and admissions policies.

    Ready to apply? Begin your application now.

    International applicants have additional admission requirements. Please see the International Graduate Admissions Policy.

Additional Admission Requirements
  • Individual program admission requirements over and above admission to NAU are required.

    • Essay/Letter of Intent/Personal Statement*
  • *See the application for details.

Master's Requirements
  • This Master's degree requires 30 units distributed as follows:

    • Required Courses: 24 units
    • Electives: 6 units
       

    Take the following 30 units:

  • Required Courses (24 units)

    • EPS 525, EPS 550, EPS 575, EPS 580, EPS 591, EPS 596, EPS 605, EPS 664 (24 units)
  • Electives (6 units)

    • Select from the following (6 units):
      • CCHE 580
      • EDR 610
      • EPS 590, EPS 595, EPS 602, EPS 606, EPS 610, EPS 611, EPS 620
    • OR

  • Select six (or more) units that comprise a graduate certificate offered through Northern Arizona University. Note: most certificate programs require 12 -15 credit hours. Certificate programs include:

    • Assistive Technology
    • Ethnic Studies
    • Positive Behavior Support
    • Public Management
    • Women's and Gender Studies
Additional Information
  • Some courses may have prerequisites. For prerequisite information, click on the course or see your advisor.

  • Flagstaff
  • Online

The M.Ed. in Human Relations (HR) enhances your ability to work effectively with others at your job, in your classroom, and in your communities. You will explore theories and develop practical skills related to human behavior, interpersonal communication, leadership, and learning processes. The HR program will offer diverse perspectives and provide the opportunity to work alongside faculty and peers from a wide range of backgrounds, improving your communication skills and your understanding of human differences. This 30-credit, online program attracts students from many professions, but particularly among those working or pursuing careers in business and management, education, public service, and the non-profit sector. We offer a core curriculum and the opportunity to tailor the degree to your professional needs through elective and graduate certificate options. In alignment with the College of Education’s mission, we strive to prepare compassionate and competent professionals who are equipped with the knowledge and skills to make positive differences in the world, and who are committed to building empathetic, inclusive, and just environments.  

Human Relations is the study of relations with or between people, with a particular interest in how people relate with others in workplace settings. The study of human relations utilizes practical applications of psychological concepts to understand our own behaviors and the behaviors of others with the intent of engaging in positive interactions in personal and professional spaces. Scarbrough, S. (2023). Psychology of human relations. Open Oregon Educational Resources. https://openoregon.pressbooks.pub/psychologyofhumanrelations/  

The M.Ed. in Human Relations is appropriate for individuals with an earned bachelor’s degree in any field who are seeking an advanced degree to enhance their self-knowledge and relational skills. This program is particularly popular among professionals in business and management, public service, education, and the non-profit sector.
 

The M.Ed. in Human Relations does not lead to certification or licensure and will not prepare you to become a school counselor, school psychologist, or mental health counselor.
  • If you wish to pursue a career as a school counselor, check out our School Counseling M.Ed.
  • If you wish to pursue a career as a school psychologist, check out our School Psychology, Ed.S.
  • If you wish to pursue a career as a mental health counselor, check out our Clinical Mental Health Counseling, M.A.

The HR program accepts applications any time. Once admitted to the program, you can contact your academic advisor or the program coordinator to get started. Click here to begin your application now!  

Applying to the Human Relations M.Ed. program requires that you complete the NAU graduate online application, submit transcripts from your collegiate coursework, and write a brief essay. It is generally expected that you have earned a 3.0 GPA or higher during your undergraduate coursework at a regionally accredited institution. You will not need to submit GRE scores to apply to the HR program. Click here to begin your application now!

No. The M.Ed. in Human Relations is a course-based degree that does not require a thesis or capstone. Keep in mind, however, that you have the option to apply to graduate certificate programs to fulfill elective requirements for the HR program and that some of these certificate programs may have additional requirements. Speak with your academic advisor or the program coordinator if you have questions about graduate certificate opportunities.

The Master of Education in Human Relations (HR) program is designed to be accessible and flexible to meet the needs of working professionals and our geographically diverse students. As such, the HR degree is a 30-credit, online program, with many of the course offerings available both online and on the Flagstaff Campus. All required coursework is available online. HR students will complete eight core courses (24 units) centered on human behavior, interpersonal communication, and learning.   These core courses are:
  • EPS 525: Introduction to Statistics
    • *This course serves as a prerequisite to EPS 664
  • EPS 550: Foundations of Inquiry and Practice in Human Relations
    • *This course should be taken during the first semester/year of your HR program
  • EPS 580: Human Development
  • EPS 591: Personality Adjustment
  • EPS 596: Development Perspectives of Human Diversity
  • EPS 605: Educational Psychology Applied to Learning
  • EPS 664: Tests and Measurement
    • *Students must complete EPS 525 prior to enrolling in this course
  • EPS 671: Consultation in the Helping Professions
    • *This course should be taken during the final semester/year of your HR program
The HR program also provides flexibility through elective and graduate certificate options. To meet the electives requirement for this degree, students have the following three options:
1. Complete two courses (6 units) from these recommended offerings:
  • CCHE 580: The Community College
  • EDR 610: Introduction to Research -
  • EPS 590: Substance-Related and Addictive Disorders
  • EPS 595: Self-Management Techniques
  • EPS 602: The Impact of College on Students
  • EPS 606: Applied Behavior Management
  • EPS 610: Child Psychology
  • EPS 611: Adolescent Psychology
  • EPS 620: Vocational Counseling and Career Development
2. Complete two masters-level courses (6 units) of your choosing that target your unique learning and professional goals. This option requires approval prior to enrolling in elective courses. See your academic advisor or program coordinator for more information.
3. Complete a graduate certificate approved by NAU’s Graduate College. Graduate certificates offer specialized disciplinary knowledge that can set you apart and elevate your career. Admission to a certificate program requires a separate application to the Graduate College. This application can be submitted before or during your program, but you must be admitted to the certificate program prior to enrolling in its courses. Note that certificate programs typically require 12 – 15 credit hours, extending your program of study from 30 units to 36 – 42 units. A full list of graduate certificates approved by NAU can be found here. Program of Study EPS Course Offerings by Semester

Ashley Vaughan, Ph.D., Assistant Professor, Program Coordinator
Email: Ashley.Vaughan@nau.edu
Phone: 928-523-5491
Link to Bio

Saumya Arora, Ph.D., Associate Clinical Professor
Email: Saumya.Arora@nau.edu
Phone: 520-879-7931
Link to Bio

Margaret Boatright, Ph.D. , Associate Teaching Professor
Email: Margaret.Boatright@nau.edu
Phone: 602-776-4626
Link to Bio

Ryan Cheung, Ph.D., Assistant Clinical Professor
Email: Ryan.Cheung@nau.edu
Phone: 928-523-4313
Link to Bio

Marianne Fillhouer, Ed.D., Assistant Clinical Professor
Email: Marianne.Fillhouer@nau.edu
Phone: 602-776-4610
Link to Bio

Shane Haberstroh, Ed.D, Professor
Email: Shane.Haberstroh@nau.edu
Phone: 928-523-0051
Link to Bio

Robert Horn, Ph.D., Associate Professor
Email: Robert.Horn@nau.edu
Phone: 928-523-0545
Link to Bio

Alana Kennedy, Ph.D., Assistant Professor
Email: Alana.Kennedy@nau.edu
Phone: 928-523-5632
Link to Bio

William Kolodinsky, Ph.D., Professor
Email: William.Kolodinsky@nau.edu
Phone: 928-523-8495
Link to Bio

Ji Eun Lee, Ph.D., Associate Professor
Email: Ji-Eun.Lee@nau.edu
Link to Bio

Nandini Ramakrishna, Ph.D., Assistant Clinical Professor
Email: Nandini.Ramakrishna@nau.edu
Phone: 602-776-4687
Link to Bio

Renee Carol White Eyes, Ph.D., Assistant Professor
Email: Renee.White-Eyes@nau.edu
Phone: 928-523-1754
Link to Bio
 

A portrait of Shane Metcalf The best part of learning is seeing how novel ideas influence how you show up in the world. Being a financial aid administrator, I began the Human Relations program uncertain how concepts of lifespan development, identity exploration and integration, and other human learning theories would affect how – in any practical sense – I showed in work, or life, for that matter. Engaging in these topics challenged me to consider how and why we behave in different social landscapes. As I approach the first anniversary of my master's completion, I see how contributive this program was in understanding how remarkably similar yet beautifully distinct the human experience is person-to-person. NAU’s HR program is for students seeking to build authentic connections, navigate difficult conversations, or analyze the nature of self in relation to others.   Shane Metcalf, graduated 2023  
A portrait of Paige Prather I have loved this program since the first class I took Fall 2023 to start pursuing my Master's of Education in Human Relations. As an Enrollment Counselor Manager for the University of Arizona, it has continued to enhance essential skills needed to lead a team. Each class I am gaining more knowledge about communication, conflict resolution, effective team management and creating inclusive environments. By developing strong communication strategies and leadership abilities, I can create impactful initiatives that improve staff engagement, ultimately leading to a cohesive and productive work environment.   Paige Prather, graduating 2026  
A portrait of Marcel Perez My Name is Marcel Perez and I had the pleasure of being a part of the Human Relations program from 2020-2022. This program has taught me so much about interacting with other individuals in many different circumstances, which I do on a day-to-day basis as a police officer in the valley. I give credit to this program for a lot of my accomplishments that I have accomplished thus far in my law enforcement career. This program will set you up for success in whichever career field you are in or will pursue.   Marcel Perez, graduated 2022  
A portrait of Brian Dales After obtaining a position as an Assistant Director with NAU, I was looking for an advanced degree that would help me become a better manager, leader, and coach. Human Relations was that degree for me. It helped me build myself as a professional, improving my communication, empathy, critical thinking, and management style. It allowed me to explore leadership from a people’s perspective and cultivate a sense of caring and community with the people I work with. The content was engaging and the discussions in each course applied to issues or situations I was dealing with first-hand. I would recommend this degree to anyone interested in being a change-maker in the world of organizational leadership or organizational psychology.   Brian Dales, graduated 2024  
A portrait of Lexi Bornstein The Human Relations degree broadened my perspectives on human behavior, communication skills, human diversity and so much more. The program combined both research and theory, showcasing the importance of empathy towards others, while also helping me effectively examine research and statistical methods for data informed decision making. I completed the program fully online and felt engaged with my peers and faculty, while also being able to incorporate what I was learning into my full-time career. I am so thankful that I chose this program and find myself using the knowledge/skills on a daily basis both in my personal and professional life.   Lexi Bornstein, graduated 2022  

Tuition costs are updated routinely by the university and posted here. University fees for technology, health, recreation, etc. vary by campus.  
Department of Educational Psychology
Location
Room 110 Building 27
Eastburn Education
801 S Knoles Dr
Flagstaff, AZ 86011
Email
eps@nau.edu
Phone
928-523-7103
Fax
928-523-9284