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  • November 2023 Travel Optimization Update

November 2023 Travel Optimization Update

Posted by kjf on December 12, 2023

With November closed, and the semester and calendar year wrapping up, fall 2023 has been a record-breaking travel season with over 860 more travel cases opened from this time last year!

The Reimbursement Processing Support department will be closed for Winter Break from Monday, December 25th – January 1st, 2024.

There are currently two staff vacancies:
Vacancies:

  • Travel Specialists (1)
  • Assistant Manager, Academic Team: (1)

Please review the following updates and reminders:

Travel Training

  • As a reminder Travel Policy training needs to be completed each fiscal year. Over 280 individuals have completed all modules to date.
  • The training calendar for in-person Travel Booking training is available on the website through May 2024.

Travel Resources

  • There is a new! Travel FAQ resource on the Reimbursement Processing Support (RPSU) webpage. The site provides answers to/for your most frequently asked questions, and we hope it is a resource you will share with all NAU travelers. If there is a frequently asked question that we missed, please let us know by emailing Kate.Florman@nau.edu. We want this to be a dynamic resource that meets your needs – any and all feedback is welcome!
  • The next Travel Liaison meeting with be Wednesday, January 17th from 1:30-3:00 PM.
    Please add yourself to the new! Travel Liaison listserv: be added to the meeting invite. Instructions on how to add yourself to the listserv can be found on the ITS website.

Metrics

  • Travel cases without prior approval and opened post-travel (17%) of all submitted cases, down from last month by (.5%), continue to impact reimbursement processing times.

Coming Soon

  • Longitudinal travel case metrics will be available on the website. (December 2023)
  • How-To Video Clips providing step-by-step guided instructions on completing various travel related processes. (January – April 2024)

Travel Optimization Website – for a detailed review of Travel Process Updates and the Development Roadmap.

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