Business Intelligence and Analytics
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Business Intelligence and Analytics
The Business Intelligence and Analytics team provides tools to foster innovation, optimize systematic workflows, ensure regulatory updates, deliver key data on user-friendly dashboards, and generate website updates and other digital content.
Service Offerings
IT Project Management Accordion Closed
- Requirement curation
- Strategic Project Review and Resource Committee (SPRRC) presentation, if more than 10 hours
- Oversight of project
Data Dashboard Development Accordion Closed
- Utilize Power BI to analyze stakeholder identified data for insights and better business decisions
- Data points are delivered in close to real time, depending on data sources
Process Review Accordion Closed
- Review current IT processes to identify deficiencies and propose enhancements
Existing System Enhancement Accordion Closed
- Create requirements for enhancement/modification requests with current IT flows/systems and work with IT to deliver update
Create Systems Users Guides & Other Supporting Documentation Accordion Closed
- Create step-by-step guide for IT related flows and systems
Troubleshooting Application Issues Accordion Closed
- Assist with high-level IT issues, including but not limited to issues with workflows and IT applications
Provide Access Accordion Closed
- OnBase, Shared Inbox, LDAP groups
Website Updates & Other Digital Content Accordion Closed
- Capital Planning and Campus Operations (CPCO) departmental website updates
- Social media postings
- Digital signage/flyers
- Job posting announcements
Known CPCO Systems:
- Alerton (FS UTIL)
- Authorized Driver (EHD – UTS)
- BioRAFT/SciShield (EHS)
- CompuClean (FS – CUS)
- Contractor Key Request (FS – BAS)
- FuelForce (UTS)
- Fuel Service Fuel Interface (UTS)
- Grand Master Key Request (FS – BAS)
- Gridline (FS)
- Lenel Door Access (CSA / BAS)
- NAU Safe (PD)
- PeopleSoft (ITS)
- PD 24 Hour Database (PD)
- TMA (BIAC – WCC)
- Worksite Hazard (EHS)