Reimbursement Processing Support Unit
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  • Employee Service Center
  • Quick Links
    • Annual Travel Certification (ATC)
    • Comptroller’s Website
    • ESC General Travel Inquiry
    • NAU Fleet Services
    • SAAM – Lodging and M&IE Rates
  • Policy Links
    • Travel Policy Library
    • Comptroller Policy Library
    • Purchasing Policy Library
    • Policy & Compliance Review (PCR)
  • Meet the Team
  • IN
  • RPSU
  • Travel Forms and Resources
Employee Service Center
Find Your RPS Contact

Before the Trip NAU Travel FAQs   Visit for the most Commonly Asked Questions


Resources

  • Comptroller Policies
  • Travel Policies
  • Travel Knowledge Base

Additional Travel Contacts

  • NAU PCard, 928.523.4557
  • Bank of America PCard, 888.449.2273
  • NAU Fleet Services, 928.523.2469
  • NAU Parking Services, 928.523.6623
  • NAU Risk Management Services, 928.523.4557

Contact Us

ESC General Travel Inquiry 

Travel Forms and Resources

Documents and links are organized by individual traveler’s status, or by travel function, examples include approving and booking travel.

For a quick reference, see the Required Pre-Trip Documentation by Traveler’s Status.

  • Student Traveler Tab Open

  • Employee Traveler Tab Closed

  • Community Member Traveler Tab Closed

  • Approving Travel Tab Closed

  • Booking Travel Tab Closed

Student Traveler Accordion Open

Tasks to complete before trip departure:

  • Annual Travel Certification, completed 1x per fiscal year (July 1-June 30)
  • Submitting a Travel Case – Quick Reference How-To
    • Travel Case Sub-States, What do they mean?
  • NAU Authorized Driver, may take several weeks to complete full process
  • Travel Policy Training, policy training should be completed once per academic year

Forms to complete before trip departure:

  • Academic Institutional Excuse Form, as applicable
    Use to request absence from class attendance due to a university-sponsored event.
  • Travel Itinerary, required for every NAU business trip
  • Lodging Multiple Occupancy Form, as applicable
    Required if lodging with 1 or more additional people. 

Additional Resources:

  • The 5-Rules of a Receipt 
  • Cost Comparisons, How-To Run
  • Documenting Missing Receipts, How-To
  • Expense Claim Approval Task, How-To Approve
  • ServiceNow! Phone App Instructions,
    The ESC has an app that makes uploading receipts and managing your case easier while traveling.
  • Traveler Mileage Log
    The log is used to document mileage in a personal vehicle for reimbursement claim. If this form is not used a Google map with travel departure and arrival addresses will be used in place of the log.

Employee Traveler Accordion Closed

Tasks to complete before trip departure:

  • Annual Travel Certification, completed 1x per fiscal year (July 1-June 30)
  • Submitting a Travel Case – Quick Reference How-To
    • Travel Case Sub-States, What do they mean?
  • NAU Authorized Driver, may take several weeks to complete full process
  • Travel Policy Training, policy training should be completed once per fiscal year (July 1-June 30)

Forms to complete before trip departure:

  • Travel Itinerary, required for every NAU business trip
  • Lodging Multiple Occupancy Form, as applicable
    Required if lodging with 1 or more additional people. 
  • Out-of-State Request for Multiple Representation
    Required if 3 or more persons from the same department attend a conference, meeting, training session, or seminar out-of-state.

Additional Resources:

  • The 5-Rules of a Receipt 
  • Cost Comparisons, How-To Run
  • Documenting Missing Receipts, How-To
  • Expense Claim Approval Task, How-To Approve
  • Long-Term Travel Case Submission, How-To
    • Blanket Approval Memo for Long-Term Travel
  • ServiceNow! Phone App Instructions,
    The ESC has an app that makes uploading receipts and managing your case easier while traveling.
  • Traveler Mileage Log
    The log is used to document mileage in a personal vehicle for reimbursement claim. If this form is not used a Google map with travel departure and arrival addresses will be used in place of the log.
  • Vehicle Rental Justification Worksheet
    This form is a resource to assist travelers in justifying the use of a rental vehicle, however is not required. This form does not apply if requesting an NAU fleet vehicle, if NAU fleet services is acquiring an outside rental for the traveler, or if you are requesting an NAU fleet rental for a conference (see policy).

Community Member Traveler Accordion Closed

Tasks to complete before trip departure:

  • NAU Sponsored Travel: Community Member – Quick Reference How-To 
    • Travel Case Sub-States, What do they mean?

Forms to complete before trip departure:

  • Travel Itinerary, required for every NAU business trip

Additional Resources:

  • The 5-Rules of a Receipt 
  • Cost Comparisons, How-To Run
  • Documenting Missing Receipts, How-To
  • Traveler Mileage Log
    The log is used to document mileage in a personal vehicle for reimbursement claim. If this form is not used a Google map with travel departure and arrival addresses will be used in place of the log.

Approving Travel Accordion Closed

  • Travel Case Approval, How-To Approve
  • Expense Claim Approval Task, How-To Approve

Additional Resources:

  • The 5-Rules of a Receipt 
  • Travel Case Approvals Process Flow

Booking Travel Accordion Closed

  • Booking Travel Resource Guide
  • Lodging and Meal & Incidental Expense Allowable Rates, (SAAM schedule) as of 1/27/2025
    • For out-of-country/Alaska and Hawaii lodging and meal index

Group Travel:

  • NAU Sponsored Travel: Group Travel – Quick Reference
  • Group Travel Roster, required
  • Travel Advance – Cash or Zelle, restrictions apply
    • Travel Advance Repayment

Additional Resources:

  • The 5-Rules of a Receipt 
  • Cost Comparisons, How-To Run
  • Documenting Missing Receipts, How-To
  • Expense Claim Approval Task, How-To Approve
  • Long-Term Travel Case Submission, How-To
    • Blanket Approval Memo for Long-Term Travel
  • Policy and Compliance Review (PCR) Form
    • How-To Submit Resource
  • ServiceNow! Phone App Instructions,
    The ESC has an app that makes uploading receipts and managing your case easier while traveling.
  • Travel Case Approvals Process Flow
  • Traveler Mileage Log
    The log is used to document mileage in a personal vehicle for reimbursement claim. If this form is not used a Google map with travel departure and arrival addresses will be used in place of the log.
  • Vehicle Rental Justification Worksheet
    This form is a resource to assist travelers in justifying the use of a rental vehicle, however is not required. This form does not apply if requesting an NAU fleet vehicle, if NAU fleet services is acquiring an outside rental for the traveler, or if you are requesting an NAU fleet rental for a conference (see policy).

Additional Booking Resources:

Airlines

  • Alaska Airlines
  • American Airlines
  • Delta
  • Southwest
  • United

Car Rental

  • To book a rental car through the NAU Enterprise Car Rental Contract, submit a request through the Fleet Services  Vehicle Rental Request form.

Flagstaff-Phoenix Shuttle

  •  Groome Shuttle

Lodging

  • Choice Hotels
  • Days Inn
  • Embassy Suites
  • Hilton
  • Holiday Inn
  • Howard Johnson
  • Hyatt
  • Inn Suites
  • La Quinta
  • Marriott
  • Marriott – Fairfield Inn
  • Marriott – Residence Inn
  • Omni Hotels
  • Radisson
  • Ramada Inn
  • Red Roof Inn
  • Renaissance Hotels
  • Sheraton Hotels
  • Travelodge

Parking/Coupons

  • Flagstaff Pulliam Airport Parking
  • The Parking Spot – Sky Harbor Airport
  • The Employee Network

Currency Exchange & Conversion

  • Oanda
  • XE

Document and Receipt Translation

  • Google Translate

Maps & Directions

  • Google Maps
  • Mapquest
  • Rand McNally

Weather

  • The Weather Channel
  • Weather Underground
  • The National Weather Service