Physical JacksCard

• • • Active status/affiliation
    • Approved photo
    • A valid, non-expired government-issued identification (i.e. driver’s license, passport, state ID and Military ID)

Physical JacksCards are integrated with antenna coils and electronic chips. Please take care of your card and avoid damaging it by following these rules:

• • • Do NOT punch any holes. The JacksCard has technology throughout the card. If any holes are punched in the card, it will no longer work and the cardholder will be assessed the $25 replacement fee
    • Do not bend your card
    • Do not use your card as an ice scraper or scraping tool

Be sure to read the Terms and Conditions of use of the JacksCard.

Bring your JacksCard to the JacksCard Office so we can evaluate and resolve the problem.

Suspend your JacksCard online, over the phone at (928) 523-1905, or visit the JacksCard Office during office hours.

For on-campus residents who need a replacement card outside of office hours, emergency temporary cards can be issued to you until a replacement can be purchased. Emergency cards are issued at the front desk of residence halls.

Replacement cards are $25.

Please bring your JacksCard to the JacksCard Office so we can reactivate it.

• • • If the card reader beeps three times when your JacksCard is swiped, please call Residence Life at 928-523-3978.
    • If the card reader does not beep when swiped, come into the JacksCard Office so we can determine why your card is not working properly.