Instructional Leadership, emphasis: K-12 School Leadership (MEd)
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  4. Hotel and Restaurant Management certificates
  5. Hotel Management

Hotel Management, Undergraduate Certificate

School of Hotel and Restaurant Management

University Requirements

  • A certificate focuses on practical training and workforce skill development in a particular field.

    To receive an undergraduate certificate of 12 or more units at Northern Arizona University, you must complete a planned group of courses from one or more subject matter areas with a cumulative grade point average of at least 2.0. Approximately 75 percent of the credits must be earned through coursework at NAU (specific unit requirements may be found in the Details Tab).

    Federal financial aid may not be available for certain certificates when they are completed as standalone programs (i.e., not pursued at the same time as a degree). Refer to the ‘Details’ tab for more information.

In addition to University Requirements:

  • Complete individual plan requirements.

Students may be able to use some courses to meet more than one requirement. Contact your advisor for details.

Minimum Units for Completion15
Major GPA2.0
Highest Mathematics RequiredMAT 114

Student Learning Outcomes
 
Students will be able to:    

  • Identify and apply effective managerial skills and functions associated with hotel and resort management.
  • Explain how various organizational elements work together to promote the successful delivery of products and services in hotel and resort settings.
  • Demonstrate a strong working knowledge of front-office operations.
  • Explain the framework and functions of housekeeping and the interrelationship with other departments to improve performance.
  • Explain the impact on the natural resources of a community by a hotel/resort property and how green management practices can contribute to overall sustainability both locally and internationally.
  • Use hotel sales training skills to offer creative options for buyer’s problems, add value to current or future buying situations, and to assist the buyer in selecting the best option for a solution.
  • Understand the complexity of resort operations compared to full-service hotel operations.
  • Present, compare, and discuss club operations including food and beverage, golf, tennis, and other components of club operations.
  • Describe lines of communication between casino management and all other operational areas of the hotel/resort.

Certificate Requirements

  • This certificate may be pursued and completed concurrently with a degree program or as a stand-alone certificate. Federal financial aid cannot be used if the certificate is completed as a stand-alone certificate.

Additional Information

  • Some courses may have prerequisites. For prerequisite information, click on the course or see your advisor.