ITS Annual Report 2017-2018

Information Technology Services continually strives to improve and innovate how the Lumberjack community interacts with technology at NAU. One way to ensure the services we provide meets and exceeds your needs is to provide updates and insight into the projects and initiatives happening in ITS. The ITS Annual Report for 2017-2018 contains the audit, survey, and general departmental updates that help keep our community informed.

ITS Annual Report 2017-2018

 

Highlights of the annual report include:

  • Letter from the CIO
  • ITS organizational structure overview
  • Data Governance responsibilities
  • ITS staff demographics
  • Fiscal performance
  • Performance metrics
  • Summary of initiatives and improvements
  • Security program
  • TechQual study results
  • Strategic plan