The NAU Bookstore

NAU Axe/ess is the university’s course materials program designed to ensure students are prepared for the first day of class with access to their required course materials.

Once a student registers for courses, required course materials are identified based on faculty adoptions.

Digital materials are delivered directly in Canvas, where students can access their online materials and utilize tools such as highlighting, note-taking, and search features.

Physical materials are prepared by the campus store for in-store pick up and/or shipping directly to the student, depending on selected options.

Physical materials can be kept at the end of the term .

Follett, NAU’s campus store partner, works to coordinate sourcing and delivery of required materials so students receive the correct adopted materials in the correct format by the first day of class.

All NAU undergraduate students enrolled at the Flagstaff Campus or through NAU Online are automatically enrolled in NAU Axe/ess by default.

Students who do not wish to participate may opt out by the published deadline (generally the Last Day to Drop Courses without a “W”) each term with no penalty. Students who opt out are responsible for securing their required materials independently from the NAU Bookstore or another source.

Students may opt-out through their NAU Canvas account and may also opt back in to the program prior to the deadline.

Students must take action to opt out each term prior tot he deadline to have the charge removed from their account.

Students have until the Add/Drop w/o a ‘W’ deadline to opt in or out of the NAU Axe/ess program.

After that date, the charge cannot be removed from the student account.

NAU Axe/ess is built around five core student priorities:

Choice | You decide what works for you.

• Students are automatically enrolled for convenience and may choose to stay in the program or opt out each term; no pressure, no penalty.

Prepared | Start the term with everything you need.

• Required course materials are available by the first day of class so students can focus on learning rather than searching or shopping for materials.

Consistent | A clear, reliable process each term.

• All participating students receive their required course materials for the same program price, regardless of major or retail price for individual materials.

Predictable | Clear program pricing. No surprise costs.

• All required course materials are included in one consistent program price so students can budget with confidence.

Convenient | Access built into your day.

Each term follows a streamlined process:

• Digital materials are delivered directly through NAU Canvas
• Physical materials are prepared by the campus store and made available for pick-up

Students may experience cost benefits through NAU Axe/ess as a result of the campus store’s publisher relationships and coordinated sourcing approach.

More importantly, the program provides transparent and predictable pricing each term. All required course materials are included in a clearly communicated program charge, helping students plan ahead and budget with confidence.

By simplifying the process and consolidating required materials into one coordinated experience, the program also reduces the need to search across multiple platforms and ensures students can easily access and manage their materials regardless of format.

Materials identified by faculty as required for each course are included in the program.

This may include digital access, physical books or manuals, and occasionally required supplies.

Miscellaneous items such as blue books and lab goggles are not part of the program but may be purchased through the campus store

Required: Necessary to fully participate in the course.

Recommended/Optional: Suggested by the instructor to support learning, but not mandatory.

No. Faculty retain full academic freedom and continue selecting the required materials, formats, editions, and providers that best support their courses, including open educational resources.

This coordinated approach ensures students have access to adopted materials by the first day of class, allowing instruction to begin immediately.

The program supports faculty by:

• Ensuring students receive the correct adopted materials
• Supporting consistent first-day readiness
• Coordinating delivery/logistics

Digital materials are delivered directly in NAU Canvas .

Students will receive email communications from no-reply@kortext.com with access details and instructions.

For technical support, students may contact support-us@kortext.com or visit the Kortext help site.

If a course requires physical materials:

• In-Store Pickup
  • Students will receive an email when materials are ready for pickup
  • Students must show their Student ID when picking up materials
• Shipping (if applicable)
  • Shipping may be an option depending on the student’s location.  The NAU campus store will make shipping arrangements on a case-by-case basis.

Added Courses

Within 24 hours of adding a course, students will automatically receive access details for required digital materials in NAU Canvas. If physical materials are required, the campus store will notify the student when they are ready.

Dropped Courses

Access to digital materials will be disabled after the drop deadline.

If physical materials were provided, they must be returned to the campus store.

Physical materials may be kept by the student at the end of the term and do not need to be returned. Digital materials remain accessible for a minimum of 180 days depending on publisher terms.

Students and faculty receive email communications to their campus email address including:

• Program introduction
• Participation instructions (if applicable)
• Deadlines
• Access details
• Pickup notifications

All communications are sent to the official campus email account.

Common subject lines may include:

• Important Information Regarding your Course Materials for the Upcoming Term
• Welcome to NAU Axe/ess Your Order is Ready for Pick-Up

The program charge appears as am NAU Axe/ess Course Materials charge on the student’s account.

If a student opts out before the deadline, the charge will be removed or refunded.

For assistance with the NAU Axe/ess program, contact the campus store directly at:

928-523-6691

nau@bkstr.com