{"id":3696,"date":"2021-07-26T17:21:00","date_gmt":"2021-07-27T00:21:00","guid":{"rendered":"https:\/\/nau.edu\/yuma\/?page_id=3696"},"modified":"2024-05-11T16:50:33","modified_gmt":"2024-05-11T16:50:33","slug":"strategic-plan","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/yuma\/departments\/business-administration\/strategic-plan\/","title":{"rendered":"2022\u201323 Strategic Plan"},"content":{"rendered":"<div class=\"nau-block nau-block-left-nav-top-bound\">\n    \t<button id=\"left-nav-toggle-btn\" onclick=\"toggleNav();\">\n\t\tON THIS PAGE \n\t\t<i id=\"chevron-icon\" class=\"fas fa-solid fa-chevron-down\"><\/i>\n\t<\/button>\n\t<div id=\"left-nav-menu-track\">\n\t\t<div id=\"left-nav-wrapper\">\n\t\t\t<div class=\"rfi-above-anchor-tags\">\n\t\t\t\t<div class=\"ri-container\">\n\t\t\t\t\t<a href=\"https:\/\/nau.edu\/admissions\/request-information\/\" id=\"request-info\" class=\"btn bg-true-blue left-nav-menu-bottom-button display-mobile\">Request info&nbsp;&nbsp;<\/a>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div id=\"left-nav-menu\">\n\t\t\t\t<div class=\"menu-section menu-section-links\"><h6 class=\"hidden-mobile left-nav-list-header\">ON THIS PAGE<\/h6><ul class=\"left-nav-menu-list on-this-page\">\t\t\t\t\t\t\t\t<li><a href=\"https:\/\/in.nau.edu\/yuma\/departments\/business-administration\/strategic-plan\/#Strategies\" title=\"Strategies\">Strategies<\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a href=\"https:\/\/in.nau.edu\/yuma\/departments\/business-administration\/strategic-plan\/#plans\" title=\"Action plans\">Action plans<\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a href=\"https:\/\/in.nau.edu\/yuma\/departments\/business-administration\/strategic-plan\/#Assessments\" title=\"Assessments\">Assessments<\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a href=\"https:\/\/in.nau.edu\/yuma\/departments\/business-administration\/strategic-plan\/#reviews\" title=\"Process improvement planning &#038; reviews\">Process improvement planning &#038; reviews<\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a href=\"https:\/\/in.nau.edu\/yuma\/departments\/business-administration\/strategic-plan\/#updates\" title=\"Progress updates\">Progress updates<\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a href=\"https:\/\/in.nau.edu\/yuma\/departments\/business-administration\/strategic-plan\/#resources\" title=\"Additional links\">Additional links<\/a><\/li>\n\t\t\t\t\t\t\t<\/ul><div class=\"ri-container\"><a href=\"https:\/\/nau.edu\/admissions\/request-information\/\" id=\"request-info\" class=\"btn bg-true-blue left-nav-menu-bottom-button display-mobile\">Request info&nbsp;&nbsp;<\/a><\/div><\/div>\t\t\t\t\t\t\t\t<div class=\"menu-section backcolor\">\n\t\t\t\t\t<div class=\"header\">\n\t\t\t\t\t\tHOW CAN WE HELP?\t\t\t\t\t<\/div>\n\t\t\t\t\t<ul class=\"responsive-icons\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a href=\"tel:928-523-6083\"><img decoding=\"async\" src=\"https:\/\/in.nau.edu\/wp-content\/themes\/nau-marketing-2021\/img\/icon-phone.svg\" alt=\"Telephone:\"> 928-523-6083<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t<li><a href=\"mailto:Alex.Steenstra@nau.edu\"><img decoding=\"async\" src=\"https:\/\/in.nau.edu\/wp-content\/themes\/nau-marketing-2021\/img\/icon-email.svg\" alt=\"Email:\"><span class=\"left-nav-email\"> Alex.Steenstra&#8203;@nau.edu <\/span><\/a><\/li>\n\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<section class=\"nau-block left-nav-section\"><header class=\"entry-header\"><div class=\"breadcrumb\"><ol class=\"breadcrumbs\"><li><a href=\"https:\/\/in.nau.edu\">IN<\/a><span class=\"breadcrumb-chevron\" aria-hidden=\"true\">&gt;<\/span><\/li><li><a href=\"https:\/\/in.nau.edu\/yuma\">NAU\u2013Yuma<\/a><span class=\"breadcrumb-chevron\" aria-hidden=\"true\">&gt;<\/span><\/li><li class=\"current\">Pages<\/li><\/ol><\/div><h1 class=\"entry-title text-left \">Strategic Plan for Business Administration at NAU\u2013Yuma<\/h1><hr class=\"h1-hr  text-left \" role=\"none\"><\/header><!-- .entry-header --><\/section><!-- <section class=\"nau-block left-nav-section grid-md-12\">\n    <header class=\"entry-header\">\n        <h1 class=\"entry-title text-left \" tabindex=\"0\" id=\"h1-first\">Dummy H1<\/h1>\n        <hr class=\"h1-hr  text-left \" role=\"none\">\n    <\/header>\n<\/section> -->\n\n<section class=\"nau-block left-nav-section grid-md-12\">\n    <div class=\"page-content\">\n        \n\n<h2 class=\"wp-block-heading\" id=\"Strategies\">Business Administration strategies<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Niche differentiation<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>High quality education (Baldrige\/ACBSP)<\/li><li>Smallest average class size in AZ with highly accessible instructors<\/li><li>Statewide availability of courses, including evenings and online<\/li><li>Lowest tuition &amp; fees option in AZ<\/li><\/ol>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<section  \n    class=\"nau-block nau-block-panels   \" \n    data-layout_mobile=\"groupLayout-Stack gutter_Default panelLayoutPhotoTextVertical  photoAspect-16-9\"\n        data-layout_tablet=\"groupLayout-Stack gutter_Default panelLayoutPhotoShortTextVertical  photoAspect-16-9\"\n        data-layout_desktop=\"groupLayout-Grid gutter_Default panelLayoutPhotoTextVertical  photoAspect-16-9\"\n        data-layout_xl=\"groupLayout-Grid gutter_Default panelLayoutPhotoShortTextVertical  photoAspect-16-9\">\n\n    <div class=\"background-wrapper\">\n        <div class=\"block-main-content\">\n            \n            \n            \n            \n            \n            <div class=\"panel-wrapper\">\n                \n                                \n                        <div class=\"panel bg-twilight  panelTypePhotoText   \"\n                            data-role=\"tabpanel\"\n                            data-panel=\"panel--0\"\n                            id=\"panel--0\">\n\n                            \n                                                                    <picture>\n                                            <source srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/378\/2023\/05\/2237_yuma_campus_life_20220302-e1683741620361-2000x1125.jpg\" media=\"(min-width: 1650px)\" \/><!-- xl -->\n                                            <source srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/378\/2023\/05\/2237_yuma_campus_life_20220302-e1683741620361-2000x1125.jpg\" media=\"(min-width: 1100px)\" \/><!-- desktop -->\n                                            <source srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/378\/2023\/05\/2237_yuma_campus_life_20220302-e1683741620361-1200x675.jpg\" media=\"(min-width: 768px)\" \/><!-- tablet -->\n                                            <source srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/378\/2023\/05\/2237_yuma_campus_life_20220302-e1683741620361-800x450.jpg\" media=\"(min-width: 0px)\" \/><!-- mobile --><img decoding=\"async\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/378\/2023\/05\/2237_yuma_campus_life_20220302-e1683741620361.jpg\" alt=\"Two N A U&ndash;Yuma students sitting outside.\"  \/>                                        <\/picture>\n                                        <div class=\"content\">\n                                            <div class=\"text-wrapper\">\n                                                \n                                                                                                    <h3 class=\"h3-tab-index h4\">Business Administration mission<\/h3>\n                                                \n                                                \t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text alt-link-caret\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>To provide exceptional, innovative business management and leadership education with an in-depth focus on core business competencies within a global context.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <\/div>\n                                            \n                                                                                    <\/div>\n                                    \n                                \n                                                        <\/div>\n                    \n                        <div class=\"panel bg-sunset  panelTypePhotoText   \"\n                            data-role=\"tabpanel\"\n                            data-panel=\"panel--1\"\n                            id=\"panel--1\">\n\n                            \n                                                                    <picture>\n                                            <source srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/378\/2023\/05\/2125_yuma_campus_life_20220302-2000x1125.jpg\" media=\"(min-width: 1650px)\" \/><!-- xl -->\n                                            <source srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/378\/2023\/05\/2125_yuma_campus_life_20220302-2000x1125.jpg\" media=\"(min-width: 1100px)\" \/><!-- desktop -->\n                                            <source srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/378\/2023\/05\/2125_yuma_campus_life_20220302-1200x675.jpg\" media=\"(min-width: 768px)\" \/><!-- tablet -->\n                                            <source srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/378\/2023\/05\/2125_yuma_campus_life_20220302-800x450.jpg\" media=\"(min-width: 0px)\" \/><!-- mobile --><img decoding=\"async\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/378\/2023\/05\/2125_yuma_campus_life_20220302.jpg\" alt=\"N A U&ndash;Yuma student walking up staircase.\"  \/>                                        <\/picture>\n                                        <div class=\"content\">\n                                            <div class=\"text-wrapper\">\n                                                \n                                                                                                    <h3 class=\"h3-tab-index h4\">Business Administration vision<\/h3>\n                                                \n                                                \t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text alt-link-caret\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>To be a premier provider of business management and leadership education with an emphasis on value and accessibility.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <\/div>\n                                            \n                                                                                    <\/div>\n                                    \n                                \n                                                        <\/div>\n                                                <\/div>\n\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n<section  \n    class=\"nau-block nau-block-panels   \" \n    data-layout_mobile=\"groupLayout-Stack gutter_Default panelLayoutPhotoTextVertical  photoAspect-16-9\"\n        data-layout_tablet=\"groupLayout-Stack gutter_Default panelLayoutPhotoShortTextVertical  photoAspect-16-9\"\n        data-layout_desktop=\"groupLayout-Grid gutter_Default panelLayoutPhotoTextVertical  photoAspect-16-9\"\n        data-layout_xl=\"groupLayout-Grid gutter_Default panelLayoutPhotoShortTextVertical  photoAspect-16-9\">\n\n    <div class=\"background-wrapper\">\n        <div class=\"block-main-content\">\n            \n            \n            \n            \n            \n            <div class=\"panel-wrapper\">\n                \n                                \n                        <div class=\"panel bg-gold  panelTypePhotoText   \"\n                            data-role=\"tabpanel\"\n                            data-panel=\"panel--0\"\n                            id=\"panel--0\">\n\n                            \n                                                                    <picture>\n                                            <source srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/378\/2024\/02\/1797_yuma_20240129-2000x1125.jpg\" media=\"(min-width: 1650px)\" \/><!-- xl -->\n                                            <source srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/378\/2024\/02\/1797_yuma_20240129-2000x1125.jpg\" media=\"(min-width: 1100px)\" \/><!-- desktop -->\n                                            <source srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/378\/2024\/02\/1797_yuma_20240129-1200x675.jpg\" media=\"(min-width: 768px)\" \/><!-- tablet -->\n                                            <source srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/378\/2024\/02\/1797_yuma_20240129-800x450.jpg\" media=\"(min-width: 0px)\" \/><!-- mobile --><img decoding=\"async\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/378\/2024\/02\/1797_yuma_20240129-scaled.jpg\" alt=\"A student walks through the N A U Yuma campus.\"  \/>                                        <\/picture>\n                                        <div class=\"content\">\n                                            <div class=\"text-wrapper\">\n                                                \n                                                                                                    <h3 class=\"h3-tab-index h4\">Business Administration values<\/h3>\n                                                \n                                                \t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text alt-link-caret\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>We value:<\/p>\n<ul>\n<li>Visionary and innovative leadership<\/li>\n<li>Lifelong student, faculty, &amp; organizational learning<\/li>\n<li>Ethical and socially responsible behavior<\/li>\n<li>Creating and improving excellent quality &amp; value; personal and societal<\/li>\n<li>Diversity of people and ideas<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <\/div>\n                                            \n                                                                                    <\/div>\n                                    \n                                \n                                                        <\/div>\n                    \n                        <div class=\"panel bg-green  panelTypePhotoText   \"\n                            data-role=\"tabpanel\"\n                            data-panel=\"panel--1\"\n                            id=\"panel--1\">\n\n                            \n                                                                    <picture>\n                                            <source srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/378\/2024\/02\/3116_yuma_20240130-2000x1125.jpg\" media=\"(min-width: 1650px)\" \/><!-- xl -->\n                                            <source srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/378\/2024\/02\/3116_yuma_20240130-2000x1125.jpg\" media=\"(min-width: 1100px)\" \/><!-- desktop -->\n                                            <source srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/378\/2024\/02\/3116_yuma_20240130-1200x675.jpg\" media=\"(min-width: 768px)\" \/><!-- tablet -->\n                                            <source srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/378\/2024\/02\/3116_yuma_20240130-800x450.jpg\" media=\"(min-width: 0px)\" \/><!-- mobile --><img decoding=\"async\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/378\/2024\/02\/3116_yuma_20240130-scaled.jpg\" alt=\"Students work together on the N A U campus.\"  \/>                                        <\/picture>\n                                        <div class=\"content\">\n                                            <div class=\"text-wrapper\">\n                                                \n                                                                                                    <h3 class=\"h3-tab-index h4\">Business administration learning outcomes<\/h3>\n                                                \n                                                \t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text alt-link-caret\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>We will train our graduates to:<\/p>\n<ul>\n<li>Work well in teams, including virtual settings.<\/li>\n<li>Understand finance and other core business content.<\/li>\n<li>Recognize and solve business problems in an ethical manner.<\/li>\n<li>Communicate business information professionally.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <\/div>\n                                            \n                                                                                    <\/div>\n                                    \n                                \n                                                        <\/div>\n                                                <\/div>\n\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n<h2 class=\"wp-block-heading\" id=\"plans\">Bachelor Business Administration action plans<\/h2>\n\n\n<section         class=\"nau-article-block-simple-color-text-photo bg-twilight-xxx-light \">\n    \n\n    \n        <hr role=\"none\" class=\"hr-clearspace-20 d-none-md\">\n\n                        <ol>\n<li><strong>Quality:<\/strong>\n<ul>\n<li>Maintain ACBSP accreditation\n<ul>\n<li>Short: Train a backup accreditation \u201cchampion\u201d<\/li>\n<li>Long: Phase-in backup accreditation \u201cchampion\u201d and train new backup<\/li>\n<\/ul>\n<\/li>\n<li>Assess learning outcomes each semester with rubric assessments or Peregrine CPC assessments on relevant student learning outcomes each semester\n<ul>\n<li>Short: Provide in-person or online training for each faculty member on student learning outcomes and expectations<\/li>\n<li>Short &amp; long: Monitor progress<\/li>\n<\/ul>\n<\/li>\n<li>Offer the best possible online education by using the tools, technologies, and pedagogy available.\n<ul>\n<li>Short &amp; long: Provide in-person or online training for each online instructor on QM standards and expectations. QM standards were not pursued by DBA&amp;L. Canvas LSM training was required by all faculty prior to the conversion to Canvas in Summer 2023.<\/li>\n<li>Long: Develop and implement online instruction certification program with eLearning<\/li>\n<\/ul>\n<\/li>\n<li>Focus on student learning\n<ul>\n<li>Short: Offer faculty development at monthly meetings<\/li>\n<li>Long: Same<\/li>\n<\/ul>\n<\/li>\n<li>Hiring and maintaining quality faculty\n<ul>\n<li>Short: New hires &#8211; only AQ FT faculty<\/li>\n<li>Long: Increase the percentage of total credit hours taught by doctorate-qualify faculty within 5% of the 40% target.<\/li>\n<\/ul>\n<\/li>\n<li>Ensuring sufficient qualified FT faculty for all functions.\n<ul>\n<li>Short: New hires \u2013 only AQ FT faculty; review work overload policy.<\/li>\n<li>Long: Increase two additional FT (AQ) faculty; develop and implement attracting\/hiring\/retention strategies for FT faculty.<\/li>\n<li>Verify that faculty are teaching with terminal degrees in their discipline.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<ol start=\"2\">\n<li><strong>Class size and instructor access:<\/strong>\n<ul>\n<li>Cap regular classes at 35, BBA 305W and 480 at 25.\n<ul>\n<li>Short: monitor number and percent of classes at or below caps (as above).<\/li>\n<li>Long: Same<\/li>\n<\/ul>\n<\/li>\n<li>Assess student satisfaction with faculty accessibility each semester\n<ul>\n<li>Short: Mean of 4.0 or better (5-point scale)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li><strong>Availability:<\/strong>\n<ul>\n<li>All courses available online each year\n<ul>\n<li>Short: Monitor results<\/li>\n<li>Long: Same<\/li>\n<\/ul>\n<\/li>\n<li>Provide evening in-person core courses (at least 50% of core courses each year). All courses were online in 2023. In AY 2023-24, 50% of all core courses are not being offered in-person given student demand.\n<ul>\n<li>Short: Monitor results<\/li>\n<li>Long: Same<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li><strong>Tuition and fees (full-time residential student):<\/strong>\n<ul>\n<li>Minimize student fees (maintains low cost in conjunction with low tuition rates set by ABOR)\n<ul>\n<li>Short: Monitor and compare tuition and fee costs<\/li>\n<li>Long: Same<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n    \n\n<\/section>\n\n\n<h2 class=\"wp-block-heading\" id=\"Assessments\">Assessments<\/h2>\n\n\n<section         class=\"nau-article-block-simple-color-text-photo bg-twilight-xxx-light \">\n    \n\n    \n        <hr role=\"none\" class=\"hr-clearspace-20 d-none-md\">\n\n                        <ol>\n<li><strong>Quality:<\/strong>\n<ul>\n<li>Monitor accreditation status; target = maintain accreditation<\/li>\n<li>Monitor each learning outcome each semester\n<ul>\n<li>Communication\n<ol>\n<li>In AY 2022-23, all assessment plans were reviewed and revised by DBA&amp;L and some modifications were made. See the revised assessment plans for each degree program. Communication is being assessed in BBA 360, BBA 475C, BBA 435C, and MGBA 690C.<\/li>\n<li>Written: BBA 305W, 480 (ACBSP communication rubric; target = 3.0+ on 4-point scale)<\/li>\n<li>Oral: BBA 305W, 490C (BBA rubric; target = 3.0+ on 4-point scale)\n<ul>\n<li>Separate rubric for in-person (IP) and online classes [delete \u201cinteraction with audience\u201d]<\/li>\n<\/ul>\n<\/li>\n<li>CLA+ was used to assess writing in BBA 305W, 480, 490C but has been discontinued as a result of administration\u2019s concerns about financial constraints and CLA+ not meeting departmental expectations. We are currently exploring other options.<\/li>\n<\/ol>\n<\/li>\n<li>Problem solving:\n<ol>\n<li>In AY 2022-23, all assessment plans were reviewed and revised by DBA&amp;L and some modifications were made. See the revised assessment plans for each degree program. Problem-solving is being assessed in BBA 480, BBA 490C, BBA 475C, and MGBA 600.<\/li>\n<li>BBA 300, 480 &amp; 490C (ACBSP critical thinking rubric; target = 3.0+ on 4-point scale)<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<\/li>\n<li>Finance and other CPCs: BBA 300, 490C (Peregrine Exam, pre\/post)\n<ul>\n<li>After implementing a course length change in 2019 and continued improvement to 2023, the goal was met and the loop was closed on the finance measure. Finance is still being assessed using the Peregrine exam.<\/li>\n<li>Compare each semester (peer group and\/or overall post-test average &amp; best-in-class); monitor pre\/post improvement each semester; targets = above averages and\/or best-in-class (90<sup>th <\/sup>percentile?)<\/li>\n<li>Segment by emphasis, location, primary modality, gender, age, and employment [depending on what is available from Peregrine]<\/li>\n<\/ul>\n<\/li>\n<li>Teams:\n<ul>\n<li>In AY 2022-23, all assessment plans were reviewed and revised by DBA&amp;L and some modifications were made. See the revised assessment plans for each degree program. Teams is being assessed in BBA 360 and MGBA 560.<\/li>\n<li>BBA 360, 490C (BBA rubric; target = 3.0+ on 4-point scale)<\/li>\n<\/ul>\n<\/li>\n<li>Global:\n<ul>\n<li>DBA&amp;L discontinued this LO. See the updated assessment plans.<\/li>\n<li>[classes TBA] ; rubric target = 3.0+ on 4-point scale; survey target = exposure in 50%+ of BBA classes [see also Global CPC above]<\/li>\n<li>Global engagement (BBA rubric &amp; survey)<\/li>\n<li>Diversity (BBA rubric &amp; survey)<\/li>\n<li>Environmental sustainability (BBA rubric &amp; survey)<\/li>\n<\/ul>\n<\/li>\n<li>Review each course each semester for quality (through faculty mentoring program) and annually through PTF faculty review; target = all courses meet the quality standard<\/li>\n<li>Monitor faculty and student self-assessments on student learning; target = 4.5 on 5-point scale.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<ol start=\"2\">\n<li><strong>Class size:<\/strong>\n<ul>\n<li>Monitor number and % of classes at or below caps; target = 95% at or below caps<\/li>\n<li>Compare average class size each fall to ASU, U of A, NAU Franke; target = lowest<\/li>\n<\/ul>\n<\/li>\n<li><strong>Availability:<\/strong>\n<ul>\n<li>Monitor availability of all courses being online; target = 100%<\/li>\n<li>Monitor availability of evening in-person core courses by campus; target = 50%. All courses were online in 2023. In AY 2023-24, 50% of all core courses are not being offered in-person given student demand.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Tuition and fees:<\/strong>\n<ul>\n<li>Monitor cost of tuition and fees in catalogue; compare to ASU, U of A, Franke; target = lowest<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n    \n\n<\/section>\n\n\n<h2 class=\"wp-block-heading\" id=\"reviews\"><strong>&nbsp;Process improvement planning &amp; reviews<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Determine needed improvements from fall data no later than the April or May faculty meeting of each year for next fall implementation.<\/li><li>Determine needed improvements from spring data no later than the August faculty meeting of each year for next spring implementation.<\/li><li>Review improvements planned during the prior fall semester (implemented during the spring semester) for evidence of implementation and results at August faculty meeting of each year.<\/li><li>Review improvements planned during the prior spring semester (implemented during the fall semester) for evidence of implementation and results at April or May faculty meeting of each year.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"updates\"><strong>Progress updates <\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Major changes in this version<\/h3>\n\n\n\n<table id=\"tablepress-12\" class=\"tablepress tablepress-id-12\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Strategic Objectives<\/th><th class=\"column-2\">Progress Toward Achievement 2023<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Quality: Remove ACBSP Notes and Conditions<\/td><td class=\"column-2\">Notes &amp; Conditions have been removed. We do not have any Notes or Conditions.<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Quality\/HR: Hiring and maintaining quality faculty<\/td><td class=\"column-2\">Goal: Total credit hours taught by doctorate-qualify faculty within 5% of the 40% target. Actions: HR Plan considering new hires (AQ) \u2013two new hires (replacements) AQ faculty, two new additional hires were requested (AQ), HR Development (+1 AQ), Succession Plan (+1 AQ, 2027). As a faculty retention strategy the POY award was developed.<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Quality\/HR: Ensuring sufficient qualified FT faculty for all functions<\/td><td class=\"column-2\">Only AQ FT faculty for new hires; request authorization for two new FT additional faculty; sponsor faculty from the region across the border to increase the probability of attracting\/hiring\/retaining AQ FT faculty; review workload policy. Ensure faculty are teaching with terminal degrees in discipline.<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Quality: Assess learning outcomes each semester<\/td><td class=\"column-2\">Meeting or working toward goals in most categories. Given continued improvement in business ethics and finance, closed the loop.<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">Class size: Assess student satisfaction with faculty access.<\/td><td class=\"column-2\">The EBI Survey of 2023-24 school year indicates student satisfaction level 6; target met. Class size is still 95% at or below caps. The EBI Survey of 2020-2021 school year indicates student satisfaction level is 6.04 as compared to our goal of greater than 6; target met. We have online office hours to increase access to faculty and online classes are offered with live weekly sessions that are also recorded.<\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">Availability: Provide evening in-person core classes.<\/td><td class=\"column-2\">50% of all core courses were offered in-person during the evening hours; target met. All courses were online in 2023. In AY 2023-24, 50% of all core courses are not being offered in-person given student demand.<\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\">Tuition and Fees: Minimize student fees in conjunction with Tuition Rates set by ABOR<\/td><td class=\"column-2\">B&amp;A tuition and fees remain below major competitors<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<table id=\"tablepress-13\" class=\"tablepress tablepress-id-13\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Key Strategic Objectives<\/th><th class=\"column-2\">Major Changes 2023<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">1. High quality education (Baldrige\/ACBSP)<\/td><td class=\"column-2\">Working towards removing ACBSP Notes &amp; Conditions throughout the improvements required and identified from other data sources. Adding two HR Strategic objectives linked with HR Plan.<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">2. Smallest average class size in AZ with highly accessible instructors<\/td><td class=\"column-2\">None<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">3. Statewide availability of courses, including evenings and online<\/td><td class=\"column-2\">None<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">4. Lowest tuition &amp; fees option in AZ<\/td><td class=\"column-2\">None<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Major changes in previous versions<\/h3>\n\n\n\n\t\t<script src=\"\/wp-content\/themes\/nau-marketing-2021\/js\/accordion.js\"><\/script>\n\n\t\t<div class=\"accordion accordion-flush my-5\">\n\n\t\t\n\t\t\t<div class=\"accordion-item\">\n\t\t\t\t<h3 class=\"accordion-header\" id=\"collapse-20211-header\">\n\t\t\t\t\t<button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-20211\" aria-expanded=\"false\" aria-controls=\"collapse-20211\">\n\t\t\t\t\t\t2021\t\t\t\t\t<\/button>\n\t\t\t\t<\/h3>\n\t\t\t\t<div id=\"collapse-20211\" class=\"accordion-collapse collapse \" role=\"region\" aria-labelledby=\"collapse-20211-header\" style=\"\">\n\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\n<table id=\"tablepress-14\" class=\"tablepress tablepress-id-14\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Strategic Objectives<\/th><th class=\"column-2\">Progress Toward Achievement 2021<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Quality: Remove ACBSP Notes and Conditions<\/td><td class=\"column-2\">We do not have any notes or conditions.<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Quality: Assess learning outcomes each semester<\/td><td class=\"column-2\">At or above 90th percentile in most CPC categories. Continued improvement in business ethics as demonstrated in the Peregrine 2020-2021 data of 88 percentile; approaching target.<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Class size: Assess student satisfaction with faculty access.<\/td><td class=\"column-2\">Class size is still 95% at or below caps. The EBI Survey of 2020-2021 school year indicates student satisfaction level is 6.04 as compared to our goal of greater than 6; target met. We have online office hours to increase access to faculty and online classes are offered with live weekly sessions that are also recorded.<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Availability: Provide evening in-person core classes.<\/td><td class=\"column-2\">50% of all core courses were offered in-person during the evening hours; target met.<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">Tuition and Fees: Minimize student fees in conjunction with Tuition Rates set by ABOR<\/td><td class=\"column-2\">B&amp;A tuition and fees remain below major competitors<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\n\t\t\n\t\t\t<div class=\"accordion-item\">\n\t\t\t\t<h3 class=\"accordion-header\" id=\"collapse-20192-header\">\n\t\t\t\t\t<button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-20192\" aria-expanded=\"false\" aria-controls=\"collapse-20192\">\n\t\t\t\t\t\t2019\t\t\t\t\t<\/button>\n\t\t\t\t<\/h3>\n\t\t\t\t<div id=\"collapse-20192\" class=\"accordion-collapse collapse \" role=\"region\" aria-labelledby=\"collapse-20192-header\" style=\"\">\n\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\n<table id=\"tablepress-15\" class=\"tablepress tablepress-id-15\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Key Strategic Objectives<\/th><th class=\"column-2\">Major Changes 2019<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">1. High quality education (Baldrige\/ACBSP)<\/td><td class=\"column-2\">None<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">2. Smallest average class size in AZ with highly accessible instructors<\/td><td class=\"column-2\">Began using the EBI survey to assess student satisfaction with faculty access.<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">3. Statewide availability of courses, including evenings and online<\/td><td class=\"column-2\">None<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">4. Lowest tuition &amp; fees option in AZ<\/td><td class=\"column-2\">None<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n<table id=\"tablepress-16\" class=\"tablepress tablepress-id-16\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Strategic Objectives<\/th><th class=\"column-2\">Progress Toward Achievement 2019<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Quality: Remove ACBSP Notes and Conditions<\/td><td class=\"column-2\">We have made improvement to clarity of which degrees are accredited and which degrees are not. We have updated the assessment information on our website.<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Class size: Assess student satisfaction with faculty access.<\/td><td class=\"column-2\">The EBI Survey of the 2018-2019 school year indicates student\u2019s satisfaction level is 5.4 on the EBI survey. We are introducing the process of having online office hours to increase access to faculty.<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Availability: Provide evening in-person core classes.<\/td><td class=\"column-2\">50% of all core courses were offered in-person during the evening hours.<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Tuition and Fees: Minimize student fees in conjunction with Tuition Rates set by ABOR<\/td><td class=\"column-2\">B&amp;A tuition and fees remain below major competitors<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\n\t\t\n\t\t\t<div class=\"accordion-item\">\n\t\t\t\t<h3 class=\"accordion-header\" id=\"collapse-20173-header\">\n\t\t\t\t\t<button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-20173\" aria-expanded=\"false\" aria-controls=\"collapse-20173\">\n\t\t\t\t\t\t2017\t\t\t\t\t<\/button>\n\t\t\t\t<\/h3>\n\t\t\t\t<div id=\"collapse-20173\" class=\"accordion-collapse collapse \" role=\"region\" aria-labelledby=\"collapse-20173-header\" style=\"\">\n\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\n<table id=\"tablepress-17\" class=\"tablepress tablepress-id-17\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Key Strategic Objectives<\/th><th class=\"column-2\">Major Changes 2017<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">1. High quality education (Baldrige\/ACBSP)<\/td><td class=\"column-2\">None<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">2. Smallest average class size in AZ with highly accessible instructors<\/td><td class=\"column-2\">None<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">3. Statewide availability of courses, including evenings and online<\/td><td class=\"column-2\">None<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">4. Lowest tuition &amp; fees option in AZ<\/td><td class=\"column-2\">None<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n<table id=\"tablepress-18\" class=\"tablepress tablepress-id-18\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Strategic Objectives<\/th><th class=\"column-2\">Progress Toward Achievement 2017<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Quality: Remove ACBSP Notes and Conditions<\/td><td class=\"column-2\">Achieved following last QA report (letter on file)<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Quality: Assess learning outcomes each semester<\/td><td class=\"column-2\">At or above 90th percentile in most CPC categories; downward trend in \u201cethics\u201d led to initiative for improvement (see Standard 4), small initial improvement in spring 2015<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Class size: cap classes at 35, writing intensive at 25<\/td><td class=\"column-2\">Over 95% at or below caps<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Availability: all courses available online<\/td><td class=\"column-2\">Target met; experimented with 7-week classes (were first to fill) so scheduled all online courses for 7-week format<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">Tuition and fees<\/td><td class=\"column-2\">B&amp;A tuition and fees remain below major competitors<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\n\n\t\t<\/div>\n\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"resources\">Additional links<\/h2>\n\n\n<section         class=\"nau-article-block-simple-color-text-photo bg-true-blue \">\n    \n\n    \n        <hr role=\"none\" class=\"hr-clearspace-20 d-none-md\">\n\n        <h3>Program Resources<\/h3>                <p><a href=\"https:\/\/catalog.nau.edu\/\" data-type=\"URL\" data-id=\"http:\/\/catalog.nau.edu\/\">Course catalog<\/a><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p><a href=\"https:\/\/catalog.nau.edu\/Courses\/\" data-type=\"URL\" data-id=\"https:\/\/catalog.nau.edu\/Courses\/\">Search classes<\/a><\/p>\n<p><a href=\"https:\/\/jackspath.nau.edu\/\">JacksPath transfer portal<\/a><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p><a href=\"https:\/\/in.nau.edu\/yuma\/resources\/internship-frequently-asked-questions\" data-type=\"URL\" data-id=\"https:\/\/in.nau.edu\/yuma\/wp-content\/uploads\/sites\/378\/2018\/08\/BBAInternship_FAQs.pdf\">Internship FAQs<\/a><\/p>\n\n    \n\n<\/section>\n\n<section         class=\"nau-article-block-simple-color-text-photo bg-gold \">\n    \n\n    \n        <hr role=\"none\" class=\"hr-clearspace-20 d-none-md\">\n\n        <h3>Assessment outcomes<\/h3>                <p><a href=\"https:\/\/in.nau.edu\/yuma\/departments\/business-administration\/master-global-business-administration-degree\/\" data-type=\"URL\" data-id=\"https:\/\/in.nau.edu\/yuma\/business-admin\/mgba\/\">Master of Global Business Administration (MGBA)<\/a><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p><a href=\"https:\/\/in.nau.edu\/yuma\/departments\/business-administration\/bachelor-business-administration-degree\/\" data-type=\"URL\" data-id=\"https:\/\/in.nau.edu\/yuma\/business-admin\/bba\">Bachelor of Business Administration (BBA)<\/a><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p><a href=\"https:\/\/in.nau.edu\/yuma\/departments\/business-administration\/bas-logistics-supply-chain-management-degree\/\" data-type=\"URL\" data-id=\"https:\/\/in.nau.edu\/yuma\/business-admin\/lscm\">Logistics &amp; Supply Chain Management (LSCM)<\/a><\/p>\n\n    \n\n<\/section>\n\n    <\/div>\n<\/section>\n\n<div class=\"nau-block nau-block-left-nav-bottom-bound\">\n\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":8717,"parent":2127,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","ring_central_script_selection":"","footnotes":""},"class_list":["post-3696","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/yuma\/wp-json\/wp\/v2\/pages\/3696","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/yuma\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/yuma\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/yuma\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/yuma\/wp-json\/wp\/v2\/comments?post=3696"}],"version-history":[{"count":71,"href":"https:\/\/in.nau.edu\/yuma\/wp-json\/wp\/v2\/pages\/3696\/revisions"}],"predecessor-version":[{"id":10589,"href":"https:\/\/in.nau.edu\/yuma\/wp-json\/wp\/v2\/pages\/3696\/revisions\/10589"}],"up":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/yuma\/wp-json\/wp\/v2\/pages\/2127"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/yuma\/wp-json\/wp\/v2\/media\/8717"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/yuma\/wp-json\/wp\/v2\/media?parent=3696"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}