{"id":6597,"date":"2019-05-03T12:39:26","date_gmt":"2019-05-03T19:39:26","guid":{"rendered":"https:\/\/in.nau.edu\/web\/?page_id=6597"},"modified":"2026-08-31T18:34:15","modified_gmt":"2026-08-31T18:34:15","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/web\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"<h1>Contact us<\/h1>\n<p>Website Support offers training and support services for in.nau.edu site editors.<\/p>\n<p>For an overview of services you may request, visit the\u00a0<a href=\"https:\/\/servicenow.nau.edu\/sp?id=catalog_item&amp;sys_id=6385a16d33e7b29057d682255d5c7b55&amp;sysparm_category=5745612d33e7b29057d682255d5c7b38\">NAU WordPress Service Catalog page<\/a>. Services include:<\/p>\n<ul>\n<li>Website access and user permissions management<\/li>\n<li>General support and inquiries<\/li>\n<li>Training sandbox site creation<\/li>\n<li>Training sandbox review and approval<\/li>\n<li>New site creation<\/li>\n<\/ul>\n<div class=\"eplus-bg-color-row bg-color-nau-yellow\"><div class=\"eplus-bg-color-row-content\">These resources are under construction; if you have any comments and suggestions, please submit your feedback via the <a href=\"https:\/\/in.nau.edu\/web\/insite-network-feedback\/\">NAU In-Site Network form<\/a> to be reviewed by the ITS WordPress Team.<\/div><\/div>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"WordPress Training_0\" id=\"shortcode-accordion-1-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-1-panel\">\n            WordPress Training\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-1-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-1-trigger\" inert>\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<h5>Enterprise 1.0 theme sandboxes<\/h5>\n<p>If you need a sandbox site, are submitting your sandbox site for review, or need assistance with your sandbox site, please create a <a href=\"https:\/\/servicenow.nau.edu\/sp?id=sc_cat_item&amp;sys_id=b3b56f4cdb1e02102603266e139619a3\">ServiceNow<\/a> ticket.<\/p>\n<p>Website Support also hosts resources like <a href=\"https:\/\/in.nau.edu\/web\/fundamentals\/\">WordPress fundamentals<\/a>, <a href=\"https:\/\/in.nau.edu\/web\/best-practices\/\">page-building best practices<\/a>, and the <a href=\"https:\/\/in.nau.edu\/web\/enterprise-component-library\/\">theme component library<\/a>.<\/p>\n<h5>M21 theme (previously referred to as &ldquo;WordPress Gutenberg&rdquo;)<\/h5>\n<p>To review training on the M21 theme, please visit the <a href=\"https:\/\/in.nau.edu\/m21-theme-documentation\/\">M21 training&nbsp;site<\/a>.<\/p>\n<p>The ITS WordPress Team is working to create an Enterprise 2.0 theme that translates Enterprise 1.0 sites into block editor components. For that reason, new sites should be built with the Enterprise theme and no new sites will be permitted to use the M21 theme.<br>\n<\/p><\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"URL Redirects_0\" id=\"shortcode-accordion-2-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-2-panel\">\n            URL Redirects\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-2-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-2-trigger\" inert>\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p><span data-teams=\"true\"><span class=\"ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">To request a URL redirect, please open a ServiceNow Request ticket, &ldquo;<a href=\"https:\/\/servicenow.nau.edu\/sp?id=sc_cat_item&amp;sys_id=b3b56f4cdb1e02102603266e139619a3\">General WordPress Request<\/a>&ldquo;, with the following information:<br>\n&ndash; Source URL name<br>\n&ndash; Destination URL name<\/span><\/span><\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<div id=\"mouseposition-extension-element-full-container\" style=\"position: fixed; top: 0px; left: 0px; right: 0px; bottom: 0px; pointer-events: none; z-index: 2147483647; font-weight: 400;\">\n<div id=\"mouseposition-extension-element-rect-display\" style=\"display: none; position: absolute; background: rgba(255, 255, 255, 0.7); outline: black solid 1px; font-size: 12px; z-index: 2147483647; justify-content: center; align-items: center; user-select: none; cursor: default; color: #000000; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; width: 0px; height: 0px;\">\n<pre style=\"flex: 1 1 0%; text-align: center; background-color: rgba(255, 255, 255, 0.7); color: #000000; min-width: 42px; min-height: 12px; transition: all 1s ease 0s;\"><\/pre>\n<\/div>\n<pre id=\"mouseposition-extension-element-coordinate-display\" style=\"position: absolute; display: none; background: #ffffff; font-size: 12px; line-height: 14px; border-radius: 3px; border-width: 1px; border-color: #222222 black #333333; border-style: solid; padding: 3px; z-index: 2147483647; color: #222222; user-select: none; cursor: default; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;\"><\/pre>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Contact us Website Support offers training and support services for in.nau.edu site editors. For an overview of services you may request, visit the\u00a0NAU WordPress Service Catalog page. Services include: Website access and user permissions management General support and inquiries Training sandbox site creation Training sandbox review and approval New site creation<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ring_central_script_selection":"","footnotes":""},"class_list":["post-6597","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/web\/wp-json\/wp\/v2\/pages\/6597","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/web\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/web\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/web\/wp-json\/wp\/v2\/comments?post=6597"}],"version-history":[{"count":17,"href":"https:\/\/in.nau.edu\/web\/wp-json\/wp\/v2\/pages\/6597\/revisions"}],"predecessor-version":[{"id":8330,"href":"https:\/\/in.nau.edu\/web\/wp-json\/wp\/v2\/pages\/6597\/revisions\/8330"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/web\/wp-json\/wp\/v2\/media?parent=6597"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}