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News

For a complete listing of all updates, visit our News page.

Unit Web Coordinator Update- November 6th, 2020

Posted by Rye on November 06, 2020

Hello, WordPress users! Please see the presentation from our latest Unit Web Coordinator meeting from November 6th. If you have questions or concerns about what you see in the presentation, please ask your Unit Web Coordinator. If you do not know who your UWC is, please check our Unit Web Coordinator list!

Website support

NAU’s web presence is supported by both the EASI Web Team and University Marketing in order to ensure a unified design and architecture that aligns with the University’s brand guidelines.


in.nau.edu versus nau.edu

NAU’s web presence has been separated into two distinct sites – the external, public-facing nau.edu site and the site which will be the internal university community site now known as in.nau.edu (IN). This distinction brings clarity to NAU’s public messaging while structuring web services and information for efficient and effective internal uses and student success.

For more information about this separation, please review our FAQs.


Who to contact

Your department’s site steward and editors are the primary contacts for requesting updates to your site, no matter where your site lives. However, if you have additional questions that require a web support team, please refer to the information below. All WordPress training and site access requests should be directed to ServiceNow regardless of site.

nau.edu sites

If your site URL starts with https://nau.edu (ex: nau.edu/coe, nau.edu/admission, nau.edu/reslife, etc.), please contact the Marketing Department.

Academic unit site support

Digital Marketing Support

928-523-1741

in.nau.edu sites

If your site URL starts with https://in.nau.edu (ex: in.nau.edu/fipa, in.nau.edu/human-resources, etc.), please open a ServiceNow ticket.

Business unit site support

ServiceNow

928-523-1511


Training

In order to obtain access to update a nau.edu or in.nau.edu website, users are required to complete the WordPress training. The training is designed to train users on WordPress and adequately prepare them to update and maintain a live website.

Become a WordPress user
Attend an in-person workshop

Website support
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Information Technology Services
1301 S. Knoles Drive
Flagstaff, AZ 86011
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Flagstaff, AZ 86011
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Phone
928-523-3335