University Writing Commons WCONLINE User Instructions
The University Writing Commons uses WCONLINE to schedule appointments and host all of our one-on-one online tutoring sessions. You can easily schedule your next appointment with a Writing Assistant by following the steps below.
Register for a WCONLINE Account
Visit https://nau.mywconline.com. Create a login and a password by clicking on ‘Register for an account.’ Complete the registration form using your NAU email address, click ‘Register,’ and you will have successfully registered for a WCONLINE account. You can now login from the home page. For additional instructions you can consult our visual instructions at WCONLINE Basics and Creation.
Northern Arizona University ITS recommends the following security guidelines for users creating logins on WCONLINE: 1) Use your NAU email address (i.e. firstname.lastname@example.org or email@example.com) 2) Do NOT, for any reason, use the same password you use for CAS 3) Choose a long password, 12 or more characters that is easy to remember and type (like a phrase) 4) Do not share accounts or credentials with anyone.
Make an Appointment with a Writing Assistant
Locate the date and time you would like to schedule an appointment on the ‘Fall 2020’ schedule. You can select different weeks or use the calendar icon at the top of the page to find an appointment time in the future.
You can schedule a half hour or full hour appointment. Due to current COVID-19 restrictions, you are only able to schedule an online appointment with a Writing Assistant. We suggest you make a full hour appointment in case you and your Writing Assistant need time to troubleshoot technical issues.
The University Writing Commons tutoring schedule is color coded as follows:
Be sure to upload your draft of your writing assignment (and any relevant assignment prompt, rubric, outline, etc.) to your appointment form so that your Writing Assistant can better assist you during your online session.
Modify or Cancel Your Existing Appointment
Locate your existing appointment specified by a yellow ‘My Appts.’ square on the schedule grid and click on it. Or, you can select the appointment from ‘My Appointments’ under the ‘Welcome’ menu on the upper left. This will allow you to modify or cancel your appointment.
When cancelling an appointment, please try to do so as early as possible, ideally 12 hours in advance, so another writer can book that session.
Join Our Waiting List
If you need an appointment during a day and time when our tutoring schedule is full, you can join our waiting list. The waiting list allows you to be notified of an opening in the schedule for that day in WCONLINE.
You can click on the ‘WAITING LIST’ link at the lower right of each day to join the waiting list. The waiting list link always shows the date (i.e. ‘WAITING LIST: FEBRUARY 14, 2019’).
As soon as an appointment is canceled, everyone on the waiting list is notified via text message or email of the opening, and the time slot is “up for grabs.” Whichever writer makes an appointment first is the one who gets that appointment.
Join Your Online Appointment Session
To join your online session with your Writing Assistant, log in to WCONLINE at the start of your session, open your yellow ‘My Appts.’ square on the schedule grid and click on it. Or, you can select the appointment from ‘My Appointments’ under the ‘Welcome’ menu on the upper left. Then click the red ‘Start or Join Online Consultation’ link.
Online sessions are synchronous, which means you and your Writing Assistant will work together, at the same time, in a digital space on your writing project. For synchronous online meetings, you and your Writing Assistant can use a text chat, document-sharing whiteboard area, drawing tools, and audio/video to collaborate.
Appointment Limits & Missed Appointments Policy
Writers can schedule up to one hour of writing tutoring in a day and up to three hours of writing tutoring in a week, depending on availability. Writers may not schedule more than three consecutive appointments with the same Writing Assistant in a semester (unless enrolled in ENG 100/405).
If you miss (without canceling), you will be marked as a ‘no show.’ If you miss three of your scheduled sessions without canceling, WCONLINE will block you from making additional appointments. If this happens, you will need to contact the University Writing Commons to explain your situation.
University Writing Commons Feedback Survey
After you meet with a Writing Assistant, an anonymous survey will be emailed to you. Please tell us about your experience so that we can best support you in the future and improve our services.
If you need help using WCONLINE, you can always email the University Writing Commons at firstname.lastname@example.org.
*These instructions were adapted from The Ohio State University Center for the Study and Teaching of Writing, Loyola Marymount University’s “Making Appointments” guide, and WCONLINE’s product manual.