{"id":9780,"date":"2020-10-08T12:14:39","date_gmt":"2020-10-08T19:14:39","guid":{"rendered":"https:\/\/nau.edu\/university-policy-library\/?page_id=9780"},"modified":"2026-04-22T17:11:01","modified_gmt":"2026-04-22T17:11:01","slug":"student-complaint-collection-retention","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/university-policy-library\/student-complaint-collection-retention\/","title":{"rendered":"Student Complaint Collection and Retention"},"content":{"rendered":"<h5>Academic and Faculty Affairs<\/h5>\n<h3>Student Complaint Collection and Retention<\/h3>\n<p>&nbsp;<\/p>\n<p><strong>Responsible Executive:<\/strong> <a href=\"https:\/\/in.nau.edu\/university-policy-library\/provost\/\">Provost<\/a><br \/>\n<strong>Responsible Office:<\/strong> Vice Provost for NAU Online<br \/>\n<strong>Effective Date:<\/strong> April 1, 2026<br \/>\n<strong>Last Revised: <\/strong>July 1, 2020<br \/>\n<strong>Contact:<\/strong> <a href=\"mailto:AcademicAffairs.Compliance@nau.edu\">AcademicAffairs.Compliance@nau.edu<\/a><\/p>\n<h4><a href=\"https:\/\/in.nau.edu\/university-policy-library\/wp-content\/uploads\/sites\/395\/April-2026_Student-Complaint-Collection-and-Retention-Policy.docx\">View the <span style=\"color: #ff0000;\">EXISTING<\/span> Policy<\/a><\/h4>\n<h5>Keywords:<\/h5>\n<p style=\"padding-left: 30px;\">Complaints<br \/>\nStudent complaints<\/p>\n<p>&nbsp;<\/p>\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\"><\/p>\n<p><strong>Contact the Vice Provost for NAU Online for additional information about this policy<\/strong><\/p>\n<hr \/>\n<p>Use the <a href=\"https:\/\/in.nau.edu\/university-policy-library\/feedback-form\/\">feedback form<\/a> to provide input about this policy<\/p>\n<p><\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Academic and Faculty Affairs Student Complaint Collection and Retention &nbsp; Responsible Executive: Provost Responsible Office: Vice Provost for NAU Online Effective Date: April 1, 2026 Last Revised: July 1, 2020 Contact: AcademicAffairs.Compliance@nau.edu View the EXISTING Policy Keywords: Complaints Student complaints &nbsp;<\/p>\n","protected":false},"author":120,"featured_media":2124,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","ring_central_script_selection":"","footnotes":""},"class_list":["post-9780","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/university-policy-library\/wp-json\/wp\/v2\/pages\/9780","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/university-policy-library\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/university-policy-library\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/university-policy-library\/wp-json\/wp\/v2\/users\/120"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/university-policy-library\/wp-json\/wp\/v2\/comments?post=9780"}],"version-history":[{"count":7,"href":"https:\/\/in.nau.edu\/university-policy-library\/wp-json\/wp\/v2\/pages\/9780\/revisions"}],"predecessor-version":[{"id":11478,"href":"https:\/\/in.nau.edu\/university-policy-library\/wp-json\/wp\/v2\/pages\/9780\/revisions\/11478"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/university-policy-library\/wp-json\/wp\/v2\/media\/2124"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/university-policy-library\/wp-json\/wp\/v2\/media?parent=9780"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}