To Schedule an Appointment with an Ombuds

For consultation or to schedule an appointment, there are three ways to reach us:

1. Click here to schedule directly to our Bookings calendar.
2. You can also call and leave a confidential voicemail message at 928-523-8767.
3. Complete the form below and we will reach out and schedule an appointment with you.

Appointment Form

If this is an outreach and/or presentation request, please contact our office at ombuds.office@nau.edu.

Please do not email personal or confidential materials in advance of your session. If there are materials that you would like the Ombuds to review, please have those ready as they can be shared during the session.

Thank you for contacting the NAU University Ombuds Office. We are here to help! We provide a safe space to talk through issues that come up at work to help you select the best path forward for you in terms of problem solving and conflict resolution. To do this, we have 4 operating principles that we follow. Our conversations are intended to be confidential which means we will not share your identity, our communications, or even that we met unless you give us your permission to do so. There are also some exceptions to confidentiality. If we become concerned that you are at imminent risk of harming yourself or others. We are an independent resource which means that we are not part of the formal NAU organizational structure. We report to the provost’s office to provide aggregate data about who visits the office and to provide general information about broad categories of issues discussed. We are an informal resource. The University has formal grievance procedures. The Ombuds Office is not an official office of notice for the University. We are informal in the sense the Ombuds Office can often provide freedom to fully explore all the issues in a situation. Speaking with an Ombuds is always off-the-record. We do not retain permanent records of confidential communications. Participation in this process is completely voluntary on your part, and visiting this office is not a required step in any formal grievance process. We are an impartial, neutral party interested in a fair and equitable process. We will not take sides. Rather, our role is to identify a range of options to help resolve your concerns. The decision about which option to pursue is yours and yours alone. Finally, by utilizing the Ombuds Office, you agree not to ask us to testify in the event this matter results in litigation. By scheduling an appointment, you agree to the above terms.