Instructional Leadership, emphasis: K-12 School Leadership (MEd)
Freshmen students walking on the ped-way at N A U's Flagstaff campus for new student orientation.
  1. IN
  2. Student Affairs
  3. Onboarding
  4. Frequently asked questions

Frequently asked questions

Onboarding FAQs for parents and families

Will NAU be hosting in-person Onboarding sessions for new students before the semester begins? 

No, all in-person Onboarding events will take place during and after move-in. Online Onboarding modules will be available for students to complete before the semester begins.

Is Onboarding required?

Onboarding is required for student success. All first-year students should complete the online modules in Canvas designed to ease their transition to college.

What will be available for students and families before the semester begins?

Students will have access to online Onboarding modules through NAU’s Canvas system. These modules are designed to provide critical information (e.g. financial aid, required vaccinations, JacksCard, etc.) students will need to prepare for their first semester. New and previously recorded Lumberjack Family Chats and webinars will introduce you to NAU staff who will answer your questions about your student’s journey to becoming a Lumberjack.

Will there be Onboarding programming specifically for parents and families? 

Yes, new and recorded webinars are available to view. For updates about Onboarding and to receive information specifically designed to prepare families for their student’s first year as a Lumberjack, we encourage you to sign up for The Lumberjack Family Hub.

How much does onboarding cost?

All Onboarding events and services are free. Similarly, optional Welcome Week events in the fall are paid by student fees and do not have an additional cost.

What is the difference between Onboarding and “Welcome Week” events?

Onboarding events and programming are designed specifically for new Lumberjacks. Welcome Week events (occurring in the fall) are for all students (including first-years). New students should attend all Onboarding in-person events and as many Welcome Week events as they are able. Attending these events is a critical way that NAU welcomes and integrates new students in our campus community. 

What if students have further questions regarding Onboarding? 

Consult NAU’s Onboarding website for updates.

You can also email Onboarding@nau.edu.