{"id":6071,"date":"2024-05-08T22:41:48","date_gmt":"2024-05-08T22:41:48","guid":{"rendered":"https:\/\/nau.edu\/provost\/?page_id=6071"},"modified":"2025-04-25T15:22:27","modified_gmt":"2025-04-25T15:22:27","slug":"business-analysis-team","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/provost\/academic-operations\/resources-policies\/business-analysis-team\/","title":{"rendered":"Business analysis team"},"content":{"rendered":"<div class=\"nau-block nau-block-left-nav-top-bound\">\n    \t<button id=\"left-nav-toggle-btn\" onclick=\"toggleNav();\">\n\t\tON THIS PAGE \n\t\t<i id=\"chevron-icon\" class=\"fas fa-solid fa-chevron-down\"><\/i>\n\t<\/button>\n\t<div id=\"left-nav-menu-track\">\n\t\t<div id=\"left-nav-wrapper\">\n\t\t\t<div class=\"rfi-above-anchor-tags\">\n\t\t\t\t<div class=\"ri-container\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div id=\"left-nav-menu\">\n\t\t\t\t<div class=\"menu-section menu-section-links\"><h6 class=\"hidden-mobile left-nav-list-header\">ON THIS PAGE<\/h6><ul class=\"left-nav-menu-list left-nav-automatic on-this-page\"><\/ul><\/div>\t\t\t\t\t\t\t\t<div class=\"menu-section backcolor\">\n\t\t\t\t\t<div class=\"header\">\n\t\t\t\t\t\tHOW CAN WE HELP?\t\t\t\t\t<\/div>\n\t\t\t\t\t<ul class=\"responsive-icons\">\n\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<button class=\"link-button\" onclick=\"embedLouieChatbot();\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" style=\"width: 20px;\" src=\"https:\/\/in.nau.edu\/wp-content\/themes\/nau-marketing-2021\/img\/icon-chat.svg\" alt=\"Live chat:\">\n\t\t\t\t\t\t\t\tChat\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a href=\"tel:928 523-6098\"><img decoding=\"async\" src=\"https:\/\/in.nau.edu\/wp-content\/themes\/nau-marketing-2021\/img\/icon-phone.svg\" alt=\"Telephone:\"> 928 523-6098<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t<li><a href=\"mailto:academicaffairs.ba@nau.edu\"><img decoding=\"async\" src=\"https:\/\/in.nau.edu\/wp-content\/themes\/nau-marketing-2021\/img\/icon-email.svg\" alt=\"Email:\"><span class=\"left-nav-email\"> academicaffairs.ba&#8203;@nau.edu <\/span><\/a><\/li>\n\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<section class=\"nau-block left-nav-section\"><header class=\"entry-header\"><div class=\"breadcrumb\"><ol class=\"breadcrumbs\"><li><a href=\"https:\/\/in.nau.edu\">IN<\/a><span class=\"breadcrumb-chevron\" aria-hidden=\"true\">&gt;<\/span><\/li><li><a href=\"https:\/\/in.nau.edu\/provost\">Provost<\/a><span class=\"breadcrumb-chevron\" aria-hidden=\"true\">&gt;<\/span><\/li><li class=\"current\">Pages<\/li><\/ol><\/div><h1 class=\"entry-title text-left \">Business analysis team<\/h1><hr class=\"h1-hr  text-left \" role=\"none\"><\/header><!-- .entry-header --><\/section><!-- <section class=\"nau-block left-nav-section grid-md-12\">\n    <header class=\"entry-header\">\n        <h1 class=\"entry-title text-left \" tabindex=\"0\" id=\"h1-first\">Dummy H1<\/h1>\n        <hr class=\"h1-hr  text-left \" role=\"none\">\n    <\/header>\n<\/section> -->\n\n<section class=\"nau-block left-nav-section grid-md-12\">\n    <div class=\"page-content\">\n        \n\n<p>The Academic Affairs Business Analysis Team (AABA) serves the business and academic units by partnering to solve challenges, identify areas for improvement and create business process efficiencies to achieve a better functioning and successful working environment. By doing this, we help Northern Arizona University realize efficient use of resources and foster opportunities for creative thinking in order to promote the enrichment of our students, staff and faculty and drive NAU\u2019s resource model by cutting redundant costs.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is a Business Analyst?<\/h2>\n\n\n\n<p>Business analysts engage with business leaders and users to understand how data-driven changes to processes, products, services and applications can improve efficiencies and add value. BA\u2019s must articulate those ideas but also balance them against what\u2019s technologically feasible and financially and functionally reasonable.<\/p>\n\n\n\n\t\t<script src=\"\/wp-content\/themes\/nau-marketing-2021\/js\/accordion.js\"><\/script>\n\n\t\t<div class=\"accordion accordion-flush my-5\">\n\n\t\t\n\t\t\t<div class=\"accordion-item\">\n\t\t\t\t<h3 class=\"accordion-header\" id=\"collapse-What-we-do1-header\">\n\t\t\t\t\t<button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-What-we-do1\" aria-expanded=\"false\" aria-controls=\"collapse-What-we-do1\">\n\t\t\t\t\t\tWhat we do\t\t\t\t\t<\/button>\n\t\t\t\t<\/h3>\n\t\t\t\t<div id=\"collapse-What-we-do1\" class=\"accordion-collapse collapse \" role=\"region\" aria-labelledby=\"collapse-What-we-do1-header\" style=\"\">\n\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t<ul id=\"block-6d1fe7b4-bea3-45c2-907e-6322e5fee232\" class=\"block-editor-rich-text__editable block-editor-block-list__block wp-block is-selected rich-text\" tabindex=\"0\" role=\"group\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"Block: List\" data-block=\"6d1fe7b4-bea3-45c2-907e-6322e5fee232\" data-type=\"core\/list\" data-title=\"List\">\n<li>Business process implementation or review, modeling and documentation<\/li>\n<li>Recommendations for change, improvement, transformation or innovation<\/li>\n<li>System review, configuration, documentation and training<\/li>\n<li>Software and application implementation and support<\/li>\n<li>Academic Affairs representation for cross-divisional projects<\/li>\n<li>Project management, project initiation and scoping<\/li>\n<li>Provide testing resources and guidance<\/li>\n<li>Vetting for policy, structure, or organizational shifts<\/li>\n<li>Elicitation and review of business needs<\/li>\n<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\n\t\t\n\t\t\t<div class=\"accordion-item\">\n\t\t\t\t<h3 class=\"accordion-header\" id=\"collapse-Who-we-support2-header\">\n\t\t\t\t\t<button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-Who-we-support2\" aria-expanded=\"false\" aria-controls=\"collapse-Who-we-support2\">\n\t\t\t\t\t\tWho we support\t\t\t\t\t<\/button>\n\t\t\t\t<\/h3>\n\t\t\t\t<div id=\"collapse-Who-we-support2\" class=\"accordion-collapse collapse \" role=\"region\" aria-labelledby=\"collapse-Who-we-support2-header\" style=\"\">\n\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t<ul id=\"block-5d3e4cf4-b44d-4904-860d-668997865cd3\" class=\"block-editor-rich-text__editable block-editor-block-list__block wp-block is-selected rich-text\" tabindex=\"0\" role=\"group\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"Block: List\" data-block=\"5d3e4cf4-b44d-4904-860d-668997865cd3\" data-type=\"core\/list\" data-title=\"List\">\n<li>Vice Provost for Academic Affairs<\/li>\n<li>Vice Provost for Teaching, Learning, Design and Assessment<\/li>\n<li>Vice Provost for Academic Personnel<\/li>\n<li>Academic Departments<\/li>\n<li>Associate Vice President for the Center for International Education<\/li>\n<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\n\t\t\n\t\t\t<div class=\"accordion-item\">\n\t\t\t\t<h3 class=\"accordion-header\" id=\"collapse-Operations-and-applications3-header\">\n\t\t\t\t\t<button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-Operations-and-applications3\" aria-expanded=\"false\" aria-controls=\"collapse-Operations-and-applications3\">\n\t\t\t\t\t\tOperations and applications\t\t\t\t\t<\/button>\n\t\t\t\t<\/h3>\n\t\t\t\t<div id=\"collapse-Operations-and-applications3\" class=\"accordion-collapse collapse \" role=\"region\" aria-labelledby=\"collapse-Operations-and-applications3-header\" style=\"\">\n\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t<ul id=\"block-766d6555-e976-4886-b076-17741813ebec\" class=\"block-editor-rich-text__editable block-editor-block-list__block wp-block is-selected rich-text\" tabindex=\"0\" role=\"group\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"Block: List\" data-block=\"766d6555-e976-4886-b076-17741813ebec\" data-type=\"core\/list\" data-title=\"List\">\n<li>Academic Advisement Report<\/li>\n<li>Academic Catalog<\/li>\n<li>Academic Policy Portal<\/li>\n<li>Academic Program Application<\/li>\n<li>Academic Structure<\/li>\n<li>Action Center<\/li>\n<li>Advisor Assignments<\/li>\n<li>Advisor Self Service<\/li>\n<li>Civitas Courses<\/li>\n<li>CommGen<\/li>\n<li>Course Capacity Reporting<\/li>\n<li>Course Catalog<\/li>\n<li>Daily Enrollment Dashboard<\/li>\n<li>English Placement Tools<\/li>\n<li>Enrollment<\/li>\n<li>F2S<\/li>\n<li>Faculty Self Service<\/li>\n<li>Forms Assembly<\/li>\n<li>Grading<\/li>\n<li>Graduation<\/li>\n<li>Group Wrangler<\/li>\n<li>JacksPlanner<\/li>\n<li>Jacks Scheduler<\/li>\n<li>Math Placement Tools<\/li>\n<li>Canvas<\/li>\n<li>National Student Clearinghouse<\/li>\n<li>NAU Appointment Planner<\/li>\n<li>NAU Student Advisor Assignments<\/li>\n<li>PEAK<\/li>\n<li>PeopleSoft Student Records Module<\/li>\n<li>PeopleSoft Advising Module<\/li>\n<li>Program\/Plan<\/li>\n<li>Progression Plans<\/li>\n<li>Readmission<\/li>\n<li>Reverse Transfer Reporting<\/li>\n<li>Schedule of Classes<\/li>\n<li>Service Indicators<\/li>\n<li>Student Groups<\/li>\n<li>Student Learning Outcomes<\/li>\n<li>Study Agreements<\/li>\n<li>Sunapsis<\/li>\n<li>Term Activation<\/li>\n<li>Term\/Calendar Setup<\/li>\n<li>Terra Dotta<\/li>\n<li>Transcripts<\/li>\n<li>University Advising<\/li>\n<li>WUE\/Pledge<\/li>\n<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\n\n\t\t<\/div>\n\n\n\n\n<h2 class=\"wp-block-heading\">Mission<\/h2>\n\n\n\n<p>The Academic Affairs Business Analyst team provides Academic Affairs with process and technical analysis and insight to help achieve the objectives of Northern Arizona University\u2019s strategic plan and ensure accuracy, efficiency, and effectiveness in functional operations.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Business analyst resources<\/h3>\n\n\n\n<section  \n    class=\"nau-block nau-block-panels   \" \n    data-layout_mobile=\"groupLayout-Stack gutter_Default panelLayoutPhotoTextVertical  photoAspect-1-1\"\n        data-layout_tablet=\"groupLayout-Stack gutter_Default panelLayoutPhotoTextVertical  photoAspect-1-1\"\n        data-layout_desktop=\"groupLayout-Stack gutter_Default panelLayoutPhotoTextVertical  photoAspect-1-1\"\n        data-layout_xl=\"groupLayout-Stack gutter_Default panelLayoutPhotoTextVertical  photoAspect-1-1\">\n\n    <div class=\"background-wrapper\">\n        <div class=\"block-main-content\">\n            \n            \n            \n            \n            \n            <div class=\"panel-wrapper\">\n                \n                                \n                        <div class=\"panel bg-monsoon  panelTypeText  noHover  hasLink panelLinkTypeArrow\"\n                            data-role=\"tabpanel\"\n                            data-panel=\"panel--0\"\n                            id=\"panel--0\">\n\n                                                            <a href=\"https:\/\/in.nau.edu\/academic-affairs\/business-analysis-team\/staff-only\/\"\n                                    target=\"\"\n                                    alt=\"Project Dashboard\">\n                            \n                                                                    <div class=\"content\">\n                                            <div class=\"text-wrapper\">\n                                                                                                <h3 class=\"\">Project Dashboard<\/h3>\n                                                \n                                                \n                                                                                                                                                        <span role=\"none\" class=\"panel-link panelLinkTypeArrow\"><\/span>\n                                                                                            <\/div>\n                                        <\/div>\n\n                                    \n                                                                    <\/a>\n                                \n                                                        <\/div>\n                    \n                        <div class=\"panel bg-twilight-xxx-light  panelTypeText  noHover  hasLink panelLinkTypeArrow\"\n                            data-role=\"tabpanel\"\n                            data-panel=\"panel--1\"\n                            id=\"panel--1\">\n\n                                                            <a href=\"https:\/\/directory.nau.edu\/departments?id=11450\"\n                                    target=\"\"\n                                    alt=\"Meet the team\">\n                            \n                                                                    <div class=\"content\">\n                                            <div class=\"text-wrapper\">\n                                                                                                <h3 class=\"\">Meet the team<\/h3>\n                                                \n                                                \n                                                                                                                                                        <span role=\"none\" class=\"panel-link panelLinkTypeArrow\"><\/span>\n                                                                                            <\/div>\n                                        <\/div>\n\n                                    \n                                                                    <\/a>\n                                \n                                                        <\/div>\n                                                <\/div>\n\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n<h2 class=\"wp-block-heading\">Request help<\/h2>\n\n\n<section         class=\"nau-article-block-simple-color-text-photo bg-gold  hasLink\">\n    \n\n    \n        <hr role=\"none\" class=\"hr-clearspace-20 d-none-md\">\n\n                        <h5>Production Issue<\/h5>\n<ul>\n<li>Is there a tool you have been using that is not working as you know it to work?<\/li>\n<li>Are you no longer able to fulfill your job function?<\/li>\n<li>Are you no longer able to serve your students?<\/li>\n<li>Is there a critical failure to a system?<\/li>\n<\/ul>\n<p>An item identified as a \u2018Production Issue\u2019 will have a streamline request process. You should anticipate a response within 1 business day.<\/p>\n\n                <a href=\"https:\/\/servicenow.nau.edu\/sp?id=sc_category&#038;sys_id=a3ccff3c1bccc51060c5ca2b234bcbc6&#038;catalog_id=c4173bffdbe0c810ce1637823996198a&#038;spa=1\" target=\"_blank\" class=\"link link_padding\">Production Issue<\/a>\n        \n\n<\/section>\n\n<section         class=\"nau-article-block-simple-color-text-photo bg-twilight  hasLink\">\n    \n\n    \n        <hr role=\"none\" class=\"hr-clearspace-20 d-none-md\">\n\n                        <h5><strong>Work Request<\/strong><\/h5>\n<p>Request assistance to make an update to an existing system\/process or envision something brand new within the purview of Academic Affairs.<\/p>\n<ul>\n<li>All Work Requests will need to be prioritized at the division level.<\/li>\n<li>If the Project is cross-divisional, it may need <a href=\"https:\/\/in.nau.edu\/its\/ppmo\/project-management-basics\/\" target=\"_blank\" rel=\"noopener\">SPRRC<\/a> approval.<\/li>\n<\/ul>\n\n                <a href=\"https:\/\/servicenow.nau.edu\/sp?id=sc_category&#038;sys_id=a3ccff3c1bccc51060c5ca2b234bcbc6&#038;catalog_id=c4173bffdbe0c810ce1637823996198a&#038;spa=1\" target=\"_blank\" class=\"link link_padding\">Work request<\/a>\n        \n\n<\/section>\n\n    <\/div>\n<\/section>\n\n<div class=\"nau-block nau-block-left-nav-bottom-bound\">\n\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":326,"featured_media":5481,"parent":263,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","ring_central_script_selection":"","footnotes":""},"class_list":["post-6071","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/provost\/wp-json\/wp\/v2\/pages\/6071","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/provost\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/provost\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/provost\/wp-json\/wp\/v2\/users\/326"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/provost\/wp-json\/wp\/v2\/comments?post=6071"}],"version-history":[{"count":63,"href":"https:\/\/in.nau.edu\/provost\/wp-json\/wp\/v2\/pages\/6071\/revisions"}],"predecessor-version":[{"id":10145,"href":"https:\/\/in.nau.edu\/provost\/wp-json\/wp\/v2\/pages\/6071\/revisions\/10145"}],"up":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/provost\/wp-json\/wp\/v2\/pages\/263"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/provost\/wp-json\/wp\/v2\/media\/5481"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/provost\/wp-json\/wp\/v2\/media?parent=6071"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}