{"id":165,"date":"2020-08-27T15:48:44","date_gmt":"2020-08-27T15:48:44","guid":{"rendered":"https:\/\/in.nau.edu\/printing-services\/?page_id=165"},"modified":"2026-02-27T19:36:07","modified_gmt":"2026-02-27T19:36:07","slug":"faq","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/printing-services\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"

Frequently asked questions<\/h1>\n
Answers to the most commonly asked questions are provided below. If you do not see the answer to your question feel free to contact us<\/a>.<\/p>\n

Graphic design services and templates<\/h2>\n\n
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Who provides the graphic design for NAU? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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Printing Services<\/strong> is able to provide the following:\n\n
Self-service: many products available on one of our digital storefront<\/strong><\/a> are templated and can be designed during the ordering process. E.g. letterhead, name tags, business cards, and standard envelopes.<\/li>\n
Specific order related adjustments, often called production design services,<\/a><\/strong> such as creating cutlines, placing a logo and\/or single color text on a solid background, or processing variable data may be either added to your DSF order or will be included in your custom estimate as required or requested.<\/li>\n<\/ol>\n<\/li>\n
You can also provide your own<\/strong> graphic design work through your departmental resources or another university approved design service. In order to ensure the highest quality finished product, please review all of the guidelines on this FAQ page and implement into your file as necessary.<\/li>\n
Marketing services across campus may provide graphic design work or guidance to departments. Reach out to an appropriate contact with your area on available resources.<\/li>\n<\/ol>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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Are pre-made graphic design templates available? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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If you are designing your own files there are two sources offered on campus to access templates for many commonly ordered products.<\/p>\n
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The university has compiled a number of easy-to-use NAU branded templates for your design needs. Reach out to your units marketing services contact for availability of branded brochure, flyer, postcard, and poster templates.<\/li>\n
Printing Services offers a number of design templates<\/a> for many commonly ordered products. These templates should be used to confirm size, bleeds, trims, and folds as needed.<\/li>\n<\/ul>\n
If you are designing a product that does not currently have a template but have questions about layout, please do not hesitate to contact us<\/a>.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n
Print ready files<\/h2>\n\n
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What are the guidelines for print ready files? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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When placing an order for your product it is very important that print ready<\/strong> files are provided. This will ensure your order processes smoothly, avoids any turnaround time delays, and results in a high quality product.<\/p>\n
This means:<\/p>\n
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File type<\/strong>:\n\n
All project files should be submitted as press quality PDF’s (see image below).<\/li>\n
Booklets should be submitted using single, non-facing pages within a multi-page PDF. They should not be provided as spreads.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
$\"Press$ <\/p>\n
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Size and bleeds:<\/strong> The dimensions of your files match the finished size of your product and bleeds are included when necessary.<\/li>\n
Resolution:<\/strong> The resolution of all images in your files is at least 225-300 DPI. Products that are larger than 6 feet may be submitted with lower resolution with a recommendation of 150 DPI, but not below 72 DPI.<\/li>\n<\/ul>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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What is bleed and how much should I add? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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Bleed is the industry term for any color or image that goes right to the edge of the paper. What actually happens is that a picture or other graphic will need to extend 1\/8” (.125”) beyond the edge of the page and that excess image or color is then cut off as a part of the bindery finishing process. Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase.<\/p>\n
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The bleed for standard products is .125” on all sides of your file.<\/strong><\/li>\n
Additionally, please keep all text at least .125” inside the cut-line (the edge of your file).<\/li>\n
It is also important to review the NAU logo spacing requirements<\/a> when creating your design.<\/li>\n<\/ul>\n
$\"Bleed$ <\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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What size should I make my file? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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Please ensure your file is the correct vertical and horizontal dimensions and matches the intended output print size. It should also include bleeds when applicable.<\/p>\n
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If you’re ordering a product that is 6”wide x 4”tall with<\/strong> bleeds: submit a file 6”wide x 4”tall + .125” bleeds on all sides.\n
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We will print and trim to the finished size of 6”x4”.<\/li>\n<\/ul>\n<\/li>\n
If you’re ordering a product that is 6”wide x 4”tall withou<\/strong>t bleeds:\n\n
submit a file 6”wide x 4”tall.<\/li>\n
We will print and trim to the finished size of 6”x4”.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
If you have questions about product sizing, bleeds, or any other printing related items we are happy to help. It can be helpful if you contact us<\/a> before designing your file and we can help you make the important decisions early on.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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What are the guidelines for print ready booklets? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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In addition to the print ready file, bleed, and sizing guidelines provided in the previous FAQ sections, the following are requirements for booklet design files:<\/p>\n
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Only accepted as PDF’s<\/li>\n
PDF’s should be single page readers, not spreads.<\/li>\n
Booklet pagination is not required. The print ready PDF should be multi-page going from the front cover (page 1) to back cover (page x). View an example file with no bleeds here<\/a> and an example file with bleeds here<\/a>.<\/li>\n
Page count of stapled (aka saddle-stitched) booklets must be divisible by 4 (i.e. 4, 8, 12, 16, 20, etc.). If a provided PDF is not divisible by 4, blank pages will be added to achieve.<\/li>\n
Variable data printing (VDP): If a booklet requires unique information like names, addresses, or other personalization is added by Printing Services, packaged InDesign files will be required along with the print ready PDF.<\/li>\n<\/ul>\n
* Note: the examples provided are not comprehensive of all booklet options and are meant as a visualization for PDF page setup. Contact us<\/a> with any additional questions you may have.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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What happens if my file is not correct? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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PDF proofing:<\/strong> When you place an order with NAU Printing Services your file should be ‘print ready’. Before print, we perform a series of ‘pre-flight’ checks which review for many print specifications. However, it is the submitters ultimate responsibility to ensure a file is print ready before the order is submitted. Generally, you will only receive an emailed proof of your print file if changes are made during pre-flight, for instance if a cutline is added.<\/p>\n
It is important that your files are correct when your order is submitted. Contact us<\/a> with any questions you may have.<\/strong><\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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How do I send a file to you for printing? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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There are three different ways to provide us with files for your upcoming printing needs:<\/p>\n
Digital Storefront:<\/strong> When placing an order through one of our storefronts, you will either design the file as you place the order or you can upload your print files and attach to your order.<\/p>\n
Custom Estimate Request Forms (CERF)<\/strong>: If your files are ready to go when placing a CERF, you will have an opportunity to upload and attach your files to your request.<\/p>\n
Email or Use a File-Sharing Program:<\/strong> If you need to send us a file outside of the ordering or estimating process please email to printing.services@nau.edu and include your estimate or invoice number. For large files, you may utilize a file sharing service like SharePoint\/Teams, DropBox, or WeTransfer to send a download link to printing.services@nau.edu or your assigned representative.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n
Developing my project<\/h2>\n\n\n \n
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Does Printing Services offer wall and window wraps? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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Printing Services provides professional installation on certain jobs using architectural films, such as adhesive vinyl, that apply directly to a surface. Note that some installations may require the client to facilitate with other services for space preparation or for compliance. Timelines for these external coordination’s are not generally included in the turnaround times provided on Printing Services estimates.<\/span><\/p>\n
For consultation and evaluation of an upcoming project that may require installation, find your Custom Estimate Request Form (CERF)<\/a> and submit a request.<\/span><\/p>\n
Helpful tips<\/span> <\/span><\/p>\n
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Full surface wraps are comprehensive projects that may require coordination with design, Facility Services, Disability Resources, and Printing Services. We suggest allowing several months for larger project coordination.<\/span><\/li>\n
Site evaluations can be performed by Printing Services to determine scope and cost; however, this is a charge back service and will be invoiced appropriately.<\/span> <\/span><\/li>\n
To start your project, please submit a <\/span>CERF<\/span> for each large format wrap location or one CERF if there are multiple graphics in the same location. Our team will gather any additional information required and create a site evaluation estimate and send it to you for approval. Once approved, we visit the site and take measurements and possibly recommend any relevant parties like Facility Services, though we may not be able to provide a comprehensive list and varying NAU policy compliance is the responsibility of the ordering party. The purpose of a site evaluation is to gather dimensions and review any potential nuances at each site. After site evaluation, we complete a basic site evaluation document which can be shared with any relevant parties. The cost for this service is hourly and will be provided in the estimate.<\/span><\/li>\n
If relevant, the cost and timeline estimate for production and installation is provided after the site evaluation.<\/li>\n<\/ul>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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What is the cost of a window or wall wrap? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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This section is to provide ballpark cost information for an installation project. See the installation FAQ for more information on obtaining accurate estimates and timelines for your installation project. <\/span><\/p>\n
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Full wall wraps range between $25-$30 per square foot depending on coverage and complexity – this includes printing and installation.<\/li>\n
Die cut decals range between $50-$75 per square foot depending on coverage and complexity – this includes printing and installation. These are typically a more affordable option if there is a lot of coverage area.<\/li>\n<\/ul>\n
Example of a full wall wrap<\/strong><\/p>\n
$\"Image$ <\/p>\n
Example of a die cut decal<\/strong><\/p>\n
$\"Image$ <\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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How do I prepare for my Direct Mail order? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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Direct Mail projects can be complex and require additional coordination and turnaround time. To the best of our ability, Printing Services strives to ensure your project is properly prepared for successful mailing, but it is highly recommend that client coordination with University Marketing, NAU Postal Services, and\/or USPS also occurs during design and project development. Though Printing Services may manage your mailing project, clients will be invoiced directly from NAU Postal Services for any processing, mailing, and postage costs using the speedchart provided.<\/span><\/p>\n
Helpful Tips<\/span> <\/span><\/p>\n
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Ask Printing Services if there is a mailing template available for your project before you start graphic design.<\/span> <\/span><\/li>\n
Identify if you would like to mail with First Class mailing or Non-Profit Bulk.<\/span><\/li>\n<\/ul>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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What is CMYK, Pantone, and how do I choose? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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The type of color your print files contain is very important not only in regard to following NAU’s branding standards and guidelines<\/a>, but also to the timeliness and quality of your print project. Here is a brief explanation of color and what it means to you.<\/p>\n
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CMYK or four color process<\/strong>:\n\n
Color swatches available for download on our templates page<\/a>.<\/li>\n
Most of the your print projects will require that the color of your design is provided in CMYK. This stands for the four colors of ink used in most printing C=Cyan, M=Magenta, Y=Yellow, and K=Black.<\/li>\n
Please refer to NAU’s color guide<\/a> and ensure that the values of your NAU True Blue and NAU Gold ALWAYS match the provided guidelines<\/strong>. This will be particularly relevant for color in logos, text, and large portions of color on printed materials.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
$\"CMYK$
Checking the CMYK value of the colors in your design is easy. In Adobe Acrobat click Find Tools, select Output Preview, and hover your cursor over the color in question. The values of your color will be shown in the window.<\/figcaption><\/figure>\n
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Pantone printing or spot colors: <\/strong>\n\n
Color swatches available for download on our templates page<\/a>.<\/li>\n
On more rare occasions your print project will require the use of Pantone or spot colors. Pantone printing is a process that uses a very precise mixture of inks to achieve a certain color and provides branding consistency.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
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Pantone colors can also be checked in Adobe Acrobat using the same method provided for CMYK.<\/figcaption><\/figure>\n
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How do I choose:<\/strong>\n\n
All orders placed through our storefront with self-designed files should use CMYK.<\/li>\n
Most custom jobs will require CMYK, and Pantone will be called out on your estimate.<\/li>\n
You can also feel free to contact us<\/a> before developing your project for advice.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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What type of paper should I choose? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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Choosing a paper type for your print project is important and we want to help you make an informed decision. Below is a brief description of the different type of papers you will see available on our products.<\/p>\n
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Cover:<\/strong> a thicker paper, commonly be referred to as cardstock<\/li>\n
Book\/text:<\/strong> a lighter weight paper, not as thick as card stock<\/li>\n
Coated:<\/strong> conveys brighter colors<\/li>\n
Uncoated: <\/strong>conveys softer colors<\/li>\n
Uncoated Recycled: <\/strong>100% post consumer waste, eco-friendly (cover and text options available)\n
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We recommend: <\/strong>uncoated stocks for writing or re-printing<\/li>\n
We do not recommend: <\/strong>writing on coated stocks. Using heavy, dark ink on uncoated stocks due to offsetting<\/li>\n<\/ul>\n<\/li>\n
Coated 1 side cardstock 12pt: <\/strong>a thicker option with coated finish on front, uncoated on back. Useful for writing or re-printing on one side (postcards, notecards)<\/li>\n
Coated premium cardstock 16pt: o<\/strong>ur thickest available stock<\/li>\n
Paper weights: <\/strong>are often indicated by pounds (#) or points (pt) and generally the higher the number the heavier the paper but remember that cover stocks are thicker than book\/text.<\/li>\n<\/ul>\n
We are happy to help you determine what type of paper you should use for your project. We can provide you with samples of many paper types as well as a blank assembly proof. See the related FAQ on this page.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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What font\/size can I use for cut vinyl lettering? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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The minimum size for cut vinyl lettering is .5” tall which is approximately a 55pt font. Also when selecting a font, use a San Serif option with a thick stroke or bolded face option.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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What are NAU\u2019s branding guidelines? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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As members of the Northern Arizona University community we all have a responsibility to ensure that our branded materials meet the guidelines set forth by the university. These guidelines can easily be referenced by reviewing the Visual Identity Policy<\/a>. It is important that you consider items such as: placement and sizing of NAU logos, color use, and typography when designing your printed materials. Generally print materials should always use the CMYK values for colors related to the NAU Brand as linked above.<\/p>\n
It is ultimately the submitters responsibility to ensure all printed products meet the guidelines set forth by the university.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n
Ordering resources<\/h2>\n\n
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How do I place orders on your Digital Storefront (DSF)? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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We have a growing number of products available for you to order easily and quickly on our Digital Storefronts. Simply:<\/p>\n
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Find your storefront<\/a> and log-in with your university credentials<\/li>\n
On the left hand side, hover over Categories to view all<\/li>\n
Select your desired category then product<\/li>\n
Design your product or upload a print ready file<\/li>\n
Select your due date and time<\/li>\n
Complete your order using your departmental speedchart<\/li>\n<\/ul>\n
Still have questions? Feel free to contact us<\/a>.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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How do I submit a custom estimate request (CERF)? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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Any products or quantities that are not available on the digital storefront can be requested using a custom estimate. This includes higher profile projects, projects that require special handling, or contain complex pieces. If you would like to know what we can do for your project, you may also request a consultation meeting by submitting the form and providing as many details as you may have in the special instructions. Your inquiry will be assigned to an estimator who will reach out to discuss your project.<\/p>\n
Find your Custom Estimate Request Form (CERF)<\/a><\/p>\n
The CERF is not considered an order form; instead it is intended to initiate projects by collecting customer information, delivery and billing information, and project information. An approved estimate, valid Speedchart number\/payment method, and print ready file are required to move the project into production.<\/em><\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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How long will my print project take? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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We will do our best to get your print project to you in the quickest timeframe possible. Below are the general guidelines surrounding what to expect at this time. Please note turnaround times are subject to change with staffing availability, supply chain impacts, and other influencing factors.<\/p>\n
Note that in all circumstances, turnaround times go into effect after a signed estimate is received or online order is placed AND<\/u><\/strong> the print ready file passes preflight.<\/p>\n
Products ordered on our digital storefront<\/strong>:<\/p>\n
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Standard turnaround:<\/strong> Products that are available to order on our digital storefront generally have a standard turnaround time of about 5 business days from proof approval and payment where applicable<\/strong>. There may be some exceptions and you will be able to choose available due dates and times during checkout.<\/li>\n
Express turnaround:<\/strong> Many of our products available to order online can also be printed using our express service. Available time frames will be from 2 business days to 4 business days from proof approval and payment where applicable<\/strong>. When available these dates and times can also be chosen during checkout. Express fees will apply.<\/li>\n
Express Job Criteria:<\/strong>\n
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Express jobs cannot have hard proofs. PDF Proofs only.<\/li>\n
Express jobs must use Curbside Pickup, Union PrintHub, or FedEx shipping.<\/li>\n
Express jobs do not include shipping lead times.<\/li>\n<\/ul>\n<\/li>\n
Union PrintHub Pickup<\/strong>: Limited hours. Due dates selected on Tuesdays and Thursdays will be available the following business day.<\/li>\n<\/ul>\n
Products ordered via a custom estimate request<\/strong>:<\/p>\n
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Turnaround times will vary for products ordered via a Custom Estimate Request. In general, many items can be available within 5-10 business days from proof approval. However, when you are supplied with an estimate it will include the anticipated turnaround for your specific project. Estimates also require time for manual processing. If you are in need of a project by a certain date, you can select this date on your form and also supply any additional requests or details in the special instructions. Orders with converted envelopes or other complex\/custom elements are generally estimated at about 25 business days from proof approval.<\/li>\n<\/ul>\n
Printing requests needed faster than 2 business days:<\/strong><\/p>\n
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University offices and personnel orders: if you are unable to prepare and submit your print project within our available turnaround times and have missed the 2 business day cut-off for express service, a Printing Policy Exception Request will be required prior to using an off-campus provider.<\/li>\n<\/ul>\n
To ensure proper exception approvals and to avoid any out of compliance violations, please make sure the completion of a Printing Policy Exception Request<\/a> and the receipt of an approval is received PRIOR<\/u> to using an off-campus provider to avoid any P-card usage violation.<\/p>\n
Due to unknown service delivery times of local printers, Printing Services is unable to recommend a preferred printer at this time and we recommend contacting the local printer directly to discuss turnaround time options and to obtain your estimate for a Printing Policy Exception Request.<\/span><\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n
‘How to’ ordering resources<\/h2>\n\n
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How do I order name tags on DSF? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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Find your storefront<\/a> and select the NAU Name Tags Category from the dropdown. Then, choose your design method – We have two convenient options available for ordering your official NAU name tags.<\/p>\n
Option 1 – design online: <\/strong>this option allows you to add custom information to the name tags in real time and submit your order. You can design up to 30 name tags at a time but multiple batches can be added to your cart on a single order.<\/p>\n
Option 2 – Printing Services designs: <\/strong>submit your order with the necessary spreadsheet<\/a> and we will send you a proof of your custom name tags before printing will begin.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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How do I order bus shelter posters? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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Bus shelter posters can be ordered through the Digital Storefront<\/a>. They are 24” x 36”, single-sided, and bleeds are not required. Posters are subject to the same turnaround times as standard orders, view the relevant FAQ for details. Printing Services installation occurs by the 1^{st<\/sup> and 15^{th<\/sup> of each month and are displayed for 30 days. Locations are based on the discretion of installers, please add special instructions as needed and we will do our best to accommodate requests.<\/p>\n}}
If design approval is needed, complete Bus Shelter Request form<\/a>.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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What are NAU\u2019s approved sidewalk signs? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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Northern Arizona University is committed to maintaining the integrity of the campus community <\/span><\/span>and NAU’s brand standards while promoting and supporting the communications needs of <\/span><\/span>various campus constituents.<\/span><\/span><\/p>\n
For comprehensive Exterior Temporary Signage Standards, please visit the Facility Services Resources for Faculty, Staff, & Building Managers page<\/a>.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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How to order NAU presentation posters? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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NAU Printing Services can print presentation posters for NAU students, faculty, staff, and other NAU community members. Whether you are using internal NAU funds or paying with personal funds, we have a storefront available<\/a> for easy ordering. Posters are available for print on coated or uncoated papers, fabric, waterproof paper, or a number of other materials that may suit your needs.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n
Additional resources<\/h2>\n\n
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Can I recycle my aluminum name tags and banner stands? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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Many of the products procured or produced through Printing Services are recyclable, including the aluminum name tags and aluminum banner stands. For appropriate recycling of these products:<\/p>\n
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Complete a Disposal Request with NAU Property Surplus<\/a><\/li>\n
Deliver your products to Property Surplus between the hours of 8am and 11am, or as instructed in your request<\/li>\n<\/ul>\n
Thank you for help in managing university resources in an increasingly sustainable manner!<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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What does 4CP\/4CP , K\/K, 282C, or VDP mean? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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When receiving a custom estimate on a project you may see some of these acronyms which indicate various combinations using CMYK\/four color process, Pantone printing, and\/or variable data:<\/p>\n
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4CP\/4CP: double-sided color printing<\/li>\n
4CP\/0: single-sided color printing<\/li>\n
K\/K = double-sided black and white printing<\/li>\n
K\/0: single-sided blank and white printing<\/li>\n
3514C & 282C: These are the Pantone acronyms for NAU Gold and NAU True Blue, respectively.<\/li>\n
On some occasions you may also see VDP (4CP+VDP\/4CP) added to one or more sides of these acronyms. This stands for Variable Data Printing and is commonly used on items like: addressed postcards or envelopes, personalized letters, and surveys.<\/li>\n<\/ul>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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What are the different types of proofs I can order? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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PDF Proof: Included with every order<\/strong><\/p>\n
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Description:<\/em> Your PDF file is run through a series of ‘pre-flight’ checks to check for compliance with print specifications. Generally, you will not receive an emailed proof of an order unless a change is made to the file, such as a cutline is added. In most cases you are approving your file to print as-is when placing your order.<\/li>\n
Proofing Intent:<\/em> This is a quick and inexpensive way to proof your file on most projects.<\/li>\n<\/ul>\n
Physical Proof: <\/strong><\/p>\n
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Description:<\/em> Option only available for digitally printed projects. Created on the finished paper stock and made to exact project specifications using the
\nsame print technology as the entire job.<\/li>\n
Proofing Intent:<\/em> This is considered a ‘live’ proof and will be representative of the finished project for stock\/color\/finish.<\/li>\n<\/ul>\n
Low Resolution and High Resolution Hard Proof:<\/strong><\/p>\n
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Description:<\/em> Option only available for “offset” printed projects. Not printed on finished project stock. Low resolution printed on matte proofing paper. High Resolution printed on glossy proofing paper (industry standard).<\/li>\n
Proofing Intent:<\/em> Low resolution proofed for size, folding, page layout, and special finishing. High Resolution proofed for color. This option can be combined with the blank assembly proof to visualize the print on the finished stock.<\/li>\n<\/ul>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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What is digital vs. offset printing? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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The primary difference between digital and offset printing is the way the images get transferred onto the paper. Digital printing uses ink toner and laser printers, while plates and ink rollers are used for offset printing. The difference in set up time for the two printing methods effects the cost so the best choice for a particular project often comes down to volume ordered and turnaround time.<\/p>\n
Digital printing: <\/strong><\/p>\n
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Better suited for short run printing (no setup costs)<\/li>\n
Most cost-effective option for small quantities but less cost effective for larger runs<\/li>\n
Faster turnaround – express services available<\/li>\n
Limited finishing options (soft touch, digital die cutting, saddle stitching)<\/li>\n
Variable Data compatible<\/li>\n
Maximum image size is 12×18″ plus bleeds (larger requires offset or large format)<\/li>\n<\/ul>\n
Offset printing:<\/strong><\/p>\n
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Best for large scale or higher volume printing projects (higher setup costs)<\/li>\n
Most cost effective for higher quantities but less cost effective for smaller quantities<\/li>\n
Slower turnaround associated with more complicated set up<\/li>\n
Express services not available (15-25 business days turnaround)<\/li>\n
Advanced finishing options (soft touch, die cutting, perfect and saddle stitch binding, foil, emboss, Spot UV)<\/li>\n
Variable data address block only<\/li>\n
Maximum image size is 26.75×39.25″ (larger requires large format printing)<\/li>\n<\/ul>\n
Generally, digital printing is best for low quantities and have a faster turnaround, while offset printing is more cost effective for higher quantities when a faster turnaround is not required. You may see an overlap in quantities for both digital and offset printing on many of our products.<\/strong><\/p>\n
Contact us if you are unsure of the best printing method for your project.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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What is rich black and how can I get it? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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Rich black is an ink mixture of solid black, 100% K, with additional CMY ink values. This results in a darker tone than black ink alone. If you print black alone as 100% K, the resulting black may not be as dark as you might like. We recommend using C 60 M 40 Y 40 K 100 <\/strong>for your values. This will give you a deep, dark, rich black.<\/p>\n
$\"100%$ <\/p>\n
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What size type should I use for my sign? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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Events, directions, parking, menus, and maps…the list of signs we use across campus is near endless, and perhaps the most important part of each one is it’s readability by the intended recipient of the message. So, how do you know how big your type needs to be at different distances to be read? This is an important design question and we have a great resource for you to get the answer.<\/p>\n
Visit thesignchef.com for their useful letter sizing calculator<\/a>.<\/p>\n
Use these tools to calculate using visibility by distance, letter size, or by traveling size. Very cool!<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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Do you accept borders on a project? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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Please avoid borders if at all possible. If the border is too close to the cutline, it may be cut off-center slightly. We cut through many sheets at a time, so watch your borders to avoid an unwanted mistake.<\/p>\n
$\"Does$ <\/p>\n
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What if my banner stand is no longer working? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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Printing Services is not able to offer maintenance on banner stands that have been broken or are malfunctioning nor can we extract insert graphics from broken stands. Please visit on our our storefronts <\/a>for options on ordering a new banner stand and insert graphic or printing a new graphic and installing into an existing banner stand that is in good working order.<\/p>\n
If you have a graphic in good condition and need it installed in either new hardware or existing hardware, please submit a Custom Estimate Request Form<\/a>.<\/p>\n
See our FAQ on recycling best practices for banner stand disposal options. For additional questions, please contact us<\/a>.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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How to fold custom boxes? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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Cube, pillow, and roll end tuck top boxes can be customized with your department\/college logo, contact information, and unique message. Boxes are printed on coated cardstock, laminated, and delivered flat with assembly required. Assembly instructions for each design are provided below:<\/p>\n
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Cube Box Assembly Instructions<\/a><\/li>\n
Pillow Box Assembly Instructions<\/a><\/li>\n
Roll End Tuck Top Box Assembly Instructions<\/a><\/li>\n<\/ul>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"
Frequently asked questions Answers to the most commonly asked questions are provided below. If you do not see the answer to your question feel free to contact us. Graphic design services and templates Print ready files Developing my project Ordering resources ‘How to’ ordering resources Additional resources<\/p>\n","protected":false},"author":546,"featured_media":47,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","ring_central_script_selection":"","footnotes":""},"class_list":["post-165","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/printing-services\/wp-json\/wp\/v2\/pages\/165","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/printing-services\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/printing-services\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/printing-services\/wp-json\/wp\/v2\/users\/546"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/printing-services\/wp-json\/wp\/v2\/comments?post=165"}],"version-history":[{"count":100,"href":"https:\/\/in.nau.edu\/printing-services\/wp-json\/wp\/v2\/pages\/165\/revisions"}],"predecessor-version":[{"id":886,"href":"https:\/\/in.nau.edu\/printing-services\/wp-json\/wp\/v2\/pages\/165\/revisions\/886"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/printing-services\/wp-json\/wp\/v2\/media\/47"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/printing-services\/wp-json\/wp\/v2\/media?parent=165"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}