{"id":667,"date":"2017-12-08T21:38:20","date_gmt":"2017-12-08T21:38:20","guid":{"rendered":"https:\/\/nau.edu\/library\/?page_id=667"},"modified":"2025-04-16T08:42:13","modified_gmt":"2025-04-16T15:42:13","slug":"appeal","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/library-cline\/appeal\/","title":{"rendered":"Appeal a Library Charge"},"content":{"rendered":"\n
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Ask us!<\/h4>\n
<\/i> (928) 523-2173<\/a><\/div>\n
<\/i> library.askus@nau.edu<\/a><\/div>\n
<\/i> FAQ<\/a><\/div>\n<\/div>\n<\/div>\n\n

Appeal a library charge<\/h1>\n

Let us know if you feel your NAU Cline library charge is inaccurate<\/h2>\n

To request cancellation or reduction of a charge on your Cline Library account, submit an appeal. The Cline Library considers appeals on a case-by-case basis. A Cline Library staff member will investigate your appeal and contact you within 30 days. All library decisions are final.<\/p>\n

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Complete the form below to appeal a library charge<\/h2>\n
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  • include the reason(s) for the appeal and any supporting information or details you can provide<\/li>\n
  • do not include sensitive information such as a social security number or credit card number<\/li>\n<\/ul>\n