{"id":215,"date":"2017-11-30T21:02:07","date_gmt":"2017-11-30T21:02:07","guid":{"rendered":"https:\/\/nau.edu\/library\/?page_id=215"},"modified":"2026-02-10T14:31:09","modified_gmt":"2026-02-10T14:31:09","slug":"document-delivery-services","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/library-cline\/document-delivery-services\/","title":{"rendered":"Document Delivery Services"},"content":{"rendered":"

Document delivery services<\/h1>\n

Borrowing from other libraries<\/h2>\n
If Cline Library doesn’t have the item you need, we can request it from another library. This is a free service for NAU and CCC students, faculty, and staff (including distance\/online students within the continental US).<\/p>\n
Exciting News!<\/strong>
\nWe\u2019ve launched a brand-new platform for our Document Delivery Services, now powered by the Rapido interface<\/strong>. Here\u2019s what you can look forward to:<\/p>\n
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Seamless Requests<\/strong>: Easily request items directly within the QuickSearch interface, now with a smoother and more intuitive experience.<\/li>\n
Faster Service<\/strong>: Enjoy quicker turnaround times and extended loan periods for your materials.<\/li>\n
Real-Time Tracking<\/strong>: Follow your request from start to finish\u2014know exactly when your item will arrive.<\/li>\n
All-in-One Access<\/strong>: View and manage all your library activity from a single, convenient account.<\/li>\n<\/ul>\n
You can try out Rapido by searching our catalog<\/a> and selecting “libraries and beyond”.<\/p>\n\n
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Item:<\/th>	Typically available in:<\/th>\n<\/tr>\n<\/thead>\n
Articles<\/td>	2 days \n<\/td>\n<\/tr>\n
Book Chapters<\/td>	2 days<\/td>\n<\/tr>\n
Books<\/td>	7-10 days<\/td>\n<\/tr>\n
Dissertation or Thesis<\/td>	7-10 days<\/td>\n<\/tr>\n
Media Item (film, music, audio recordings)<\/td>	7-10 days<\/td>\n<\/tr>\n
Other items<\/td>	Contact Library<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n Search in WorldCat<\/a> for books, movies, and other materials in library catalogs around the world.<\/p>\n Items difficult to obtain<\/h5>\n \n Rare materials<\/li>\n Materials in fragile condition<\/li>\n Reference materials<\/li>\n Complete issues of periodicals<\/li>\n Software<\/li>\n Maps<\/li>\n Standards<\/li>\n Textbooks (Consider requesting a chapter or two instead)<\/li>\n<\/ul>\n Some items arrive with the restriction that they are In-Library-Use Only. This means that the item cannot be taken from the library’s premises. However, you are welcome to view the item while at the library. This restriction is set by the lending library.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n \n \n

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Extenuating circumstances<\/h5>\n
If your book becomes overdue due to extenuating circumstances, please contact DDS<\/a> and speak with a staff member.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n
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Ask us!<\/h4>\n

Document delivery services<\/h1>\n

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