{"id":2057,"date":"2025-06-12T07:59:16","date_gmt":"2025-06-12T14:59:16","guid":{"rendered":"https:\/\/in.nau.edu\/jackscard\/?page_id=2057"},"modified":"2026-02-10T23:32:28","modified_gmt":"2026-02-10T23:32:28","slug":"submitting-your-photo","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/jackscard\/submitting-your-photo\/","title":{"rendered":"Submitting Your Photo"},"content":{"rendered":"<h3 style=\"text-align: center\">Submitting Your Photo<\/h3>\n<p style=\"text-align: center;margin-bottom: 3px\"><a href=\"mailto:Email:JacksCard@nau.edu\">JacksCard@nau.edu <\/a>\u00a0 \u2022 \u00a0<a href=\"tel:9285231905\">(928) 523-1905<\/a><\/p>\n<p style=\"text-align: center\"> University Union Bldg 30b, Suite 115  \u2022  <a href=\"https:\/\/www.google.com\/maps\/place\/JacksCard+Office+%E2%80%94+NAU\/@35.1887284,-111.6557459,20.35z\/data=!4m6!3m5!1s0x872d8f6649aab125:0xa4b6e8c20c4f70aa!8m2!3d35.1889089!4d-111.6557244!16s%2Fg%2F11bxg8llbv?authuser=0&amp;entry=ttu&amp;g_ep=EgoyMDI1MDUxNS4xIKXMDSoASAFQAw%3D%3D\" target=\"_blank\" rel=\"noopener\">View in Google Maps<\/a><\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-0px not-in-view\">\n<div class=\"eplus-bg-color-row bg-color-extra-light-gray\"><div class=\"eplus-bg-color-row-content\">\n<h4>Uploading Your Photo<\/h4>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-0px not-in-view\">\n<p>Not all photos are treated alike! And NAU has very specific guidelines on what your photo is supposed to look like. Avoid getting your photo rejected by following the instructions on the <a href=\"https:\/\/in.nau.edu\/jackscard\/photo-guidelines\/\" target=\"_blank\" rel=\"noopener\">Photo Guidelines<\/a> page BEFORE submitting your photo.<\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-0px not-in-view\">\n<p style=\"text-align: center\">If you have an approved photo and would like to go to the OneCard tool to upload, tap the button below.<\/p>\n<p style=\"text-align: center\"><a class=\"shortcode-button\" style=\"border-radius: 50px\" href=\"https:\/\/secure.touchnet.net\/C21158_oneweb\/Account\/Dashboard\" target=\"_blank\" rel=\"noopener\">Upload Photo<\/a><\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-0px not-in-view\">\n<hr style=\"padding-top: 0px;margin-top: 0;padding-bottom: 0px;margin-bottom: 10\" \/>\n<p><span style=\"color: #993366\"><em>Note:\u00a0 New incoming Flagstaff Mountain campus students will be able to add the Digital JacksCard to their mobile phones <strong>starting on July 1<\/strong> each year. Please <strong>upload your photo now<\/strong> to be ready.\u00a0<\/em><\/span><\/p>\n<\/div><\/div>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-0px not-in-view\">\n<div class=\"eplus-bg-color-row bg-color-extra-light-gray\"><div class=\"eplus-bg-color-row-content\">\n<h4 style=\"margin-bottom: 30px\">Step-by-step JacksCard photo upload guide<\/h4>\n<ol>\n<li><strong>Review Photo Guidelines:\u00a0<\/strong> Go to <a href=\"https:\/\/in.nau.edu\/jackscard\/photo-guidelines\/\">Photo Guidelines<\/a> to understand how to capture an acceptable photo.<\/li>\n<li><strong>Photo Format:<\/strong> Be sure your photo is in the JPEG format.<\/li>\n<li><strong>Go to OneCard Tool:<\/strong>\u00a0 <a href=\"https:\/\/secure.touchnet.net\/C21158_oneweb\/Account\/Dashboard\" target=\"_blank\" rel=\"noopener\">Login to OneCard<\/a> using your LOUIE username and password.<\/li>\n<li><strong>Add Photo:<\/strong> Tap the &#8220;Edit&#8221; icon next to your dashboard photo. Review the photo submission requirements on this page. When you are ready, tap &#8220;Upload&#8221;.<\/li>\n<li><strong>Locate photo on your phone:<\/strong>\u00a0 Don&#8217;t worry if the picture is sideways or upside down, you will have an opportunity to edit it.<\/li>\n<li><strong>Edit your photo:<\/strong> Select &#8220;Crop &amp; Rotate&#8221; and crop the photo to include room above and to the side of your head, and please include some of your shoulders in the photo. If you need to see a sample, click on the &#8220;Sample Photo.&#8221; After you have finished cropping the photo, choose &#8220;Apply Changes.&#8221;<\/li>\n<li><strong>Submit photo:<\/strong> Select &#8220;Submit.&#8221; We will review your photo, and you will receive an email letting you know if your photo was approved or rejected. You will not see your photo in your account until after it is approved.<\/li>\n<\/ol>\n<hr style=\"padding-top: 0px;margin-top: -10;padding-bottom: 0px;margin-bottom: 10\" \/>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-0px not-in-view\">\n<p><span style=\"color: #ff6600\"><em><strong>Important:<\/strong> Do not wait until the last minute to submit your photo. Once you have submitted your photo, it can take up to 48 hours for your photo to be approved. If your photo is not approved, you will need time to re-submit. You will only be able to add your JacksCard to your phone <strong>after<\/strong> your photo has been approved.<\/em><\/span><br \/>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Submitting Your Photo JacksCard@nau.edu \u00a0 \u2022 \u00a0(928) 523-1905 University Union Bldg 30b, Suite 115 \u2022 View in Google Maps<\/p>\n","protected":false},"author":209,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","ring_central_script_selection":"","footnotes":""},"class_list":["post-2057","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/jackscard\/wp-json\/wp\/v2\/pages\/2057","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/jackscard\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/jackscard\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/jackscard\/wp-json\/wp\/v2\/users\/209"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/jackscard\/wp-json\/wp\/v2\/comments?post=2057"}],"version-history":[{"count":19,"href":"https:\/\/in.nau.edu\/jackscard\/wp-json\/wp\/v2\/pages\/2057\/revisions"}],"predecessor-version":[{"id":2410,"href":"https:\/\/in.nau.edu\/jackscard\/wp-json\/wp\/v2\/pages\/2057\/revisions\/2410"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/jackscard\/wp-json\/wp\/v2\/media?parent=2057"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}