{"id":2045,"date":"2025-06-12T07:50:38","date_gmt":"2025-06-12T14:50:38","guid":{"rendered":"https:\/\/in.nau.edu\/jackscard\/?page_id=2045"},"modified":"2026-02-03T21:04:42","modified_gmt":"2026-02-03T21:04:42","slug":"digital-jackscard-eligibility-requirements","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/jackscard\/digital-jackscard-eligibility-requirements\/","title":{"rendered":"Digital JacksCard Eligibility Requirements"},"content":{"rendered":"<h3 style=\"text-align: center\">Digital JacksCard Eligibility Requirements<\/h3>\n<p style=\"text-align: center;margin-bottom: 3px\"><a href=\"mailto:Email:JacksCard@nau.edu\">JacksCard@nau.edu <\/a>\u00a0 \u2022 \u00a0<a href=\"tel:9285231905\">(928) 523-1905<\/a><\/p>\n<p style=\"text-align: center\"> University Union Bldg 30b, Suite 115  \u2022  <a href=\"https:\/\/www.google.com\/maps\/place\/JacksCard+Office+%E2%80%94+NAU\/@35.1887284,-111.6557459,20.35z\/data=!4m6!3m5!1s0x872d8f6649aab125:0xa4b6e8c20c4f70aa!8m2!3d35.1889089!4d-111.6557244!16s%2Fg%2F11bxg8llbv?authuser=0&amp;entry=ttu&amp;g_ep=EgoyMDI1MDUxNS4xIKXMDSoASAFQAw%3D%3D\" target=\"_blank\" rel=\"noopener\">View in Google Maps<\/a><\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-0px not-in-view\">\n<div class=\"eplus-bg-color-row bg-color-extra-light-gray\"><div class=\"eplus-bg-color-row-content\">\n<p>In order to utilize the Digital JacksCard, you must meet certain requirements.\u00a0 The content below reviews all these requirements and links you to resources on how to meet those requirements.<\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-0px not-in-view\">\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Eligible Campus Members_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Eligible Campus Members <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<ul>\n<li>Students\n<ul>\n<li>At this time, only <strong>enrolled<\/strong> (current or future semesters) Flagstaff campus students using a <strong>compatible device<\/strong> are eligible for the Digital JacksCard.<\/li>\n<li>If you are unsure if you are an enrolled student, please check your <a href=\"https:\/\/www.peoplesoft.nau.edu\/\" target=\"_blank\" rel=\"noopener\">current enrollment in Louie<\/a>.<\/li>\n<li><strong>Continuing students<\/strong> are welcome to add their JacksCard at any time.<\/li>\n<li><strong>Accepted students<\/strong> starting in the fall semester must wait until after July 1st to add their JacksCard.<\/li>\n<\/ul>\n<\/li>\n<li>Faculty\/Staff\n<ul>\n<li>Only full-time faculty or staff on the Flagstaff Mountain Campus are eligible for a digital JacksCard.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Compatible Phone_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Compatible Phone <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p><strong>iPhone:<\/strong>&nbsp; You must have an iPhone 6s or newer to add the JacksCard to your Apple Wallet.&nbsp; Check out this article on <strong><a href=\"https:\/\/support.apple.com\/en-us\/106343\" target=\"_blank\" rel=\"noopener\">how to identify your iPhone model<\/a><\/strong> to see if your phone is compatible.<br>\n<strong>Android Phone:<\/strong>&nbsp; You must have an Android phone running Android 8 or later WITH a mobile pay feature to add the JacksCard to your phone.&nbsp; &ldquo;Pay as you go&rdquo; phones are not eligible.<\/p><\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Phone Software_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Phone Software <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p><strong>iPhone<\/strong>:&nbsp; Ensure your iPhone has the most up-to-date operating system. Check for updates in your phone settings. How to <strong><a href=\"https:\/\/support.apple.com\/guide\/iphone\/update-ios-iph3e504502\/ios\" target=\"_blank\" rel=\"noopener\">check for updated iOS<\/a><\/strong>.<br>\n<strong>Android Phone:<\/strong>&nbsp; Be sure you are completely up-to-date on your Android software.&nbsp; How to <strong><a href=\"https:\/\/support.google.com\/android\/answer\/7680439?hl=en\" target=\"_blank\" rel=\"noopener\">check for updated Android version<\/a><\/strong>.<br>\n<\/p><\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"NAUgo App_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>NAUgo App <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>Install the latest version of the NAU<em>go<\/em> app from the Apple App Store or Google Play Store.<br>\n<\/p><\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Phone Passcode_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Phone Passcode <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>For both iPhone and Android phones, you must have a passcode to unlock your phone in order to add your JacksCard.<br>\n<\/p><\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Two-Step Verification (Duo)_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Two-Step Verification (Duo) <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>In order for you to successfully add a JacksCard to your phone, it is necessary to be enrolled in two-step verification (Duo).&nbsp; For instructions, visit our <strong><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013321\" target=\"_blank\" rel=\"noopener\">Enrolling in Duo KB Article<\/a><\/strong>.<br>\n<\/p><\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Approved Photo_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Approved Photo <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>Submit a photo to the JacksCard office following the photo guidelines.&nbsp; To view a list of the photo guidelines with visual examples and instructions on how to submit\/update your photo, please see our <strong><a href=\"https:\/\/in.nau.edu\/jackscard\/photo-guidelines\/\">Photo Guidelines page<\/a>.<\/strong><br>\n<\/p><\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-0px not-in-view\">\n<p><span style=\"color: #993366\"><em><strong>NOTE:<\/strong>\u00a0 New incoming Flagstaff Mountain campus students will be able to add the Digital JacksCard to their mobile phones <strong>starting on July 1<\/strong>. If you haven&#8217;t already done so, please <strong>upload your photo now<\/strong> to be ready.\u00a0<\/em><\/span><\/p>\n<\/div><\/div>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-0px not-in-view\">\n","protected":false},"excerpt":{"rendered":"<p>Digital JacksCard Eligibility Requirements JacksCard@nau.edu \u00a0 \u2022 \u00a0(928) 523-1905 University Union Bldg 30b, Suite 115 \u2022 View in Google Maps<\/p>\n","protected":false},"author":209,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","ring_central_script_selection":"","footnotes":""},"class_list":["post-2045","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/jackscard\/wp-json\/wp\/v2\/pages\/2045","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/jackscard\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/jackscard\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/jackscard\/wp-json\/wp\/v2\/users\/209"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/jackscard\/wp-json\/wp\/v2\/comments?post=2045"}],"version-history":[{"count":8,"href":"https:\/\/in.nau.edu\/jackscard\/wp-json\/wp\/v2\/pages\/2045\/revisions"}],"predecessor-version":[{"id":2376,"href":"https:\/\/in.nau.edu\/jackscard\/wp-json\/wp\/v2\/pages\/2045\/revisions\/2376"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/jackscard\/wp-json\/wp\/v2\/media?parent=2045"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}