New card – Free
Undergraduate students at the Flagstaff Mountain Campus and full-time benefit-eligible employees receive their first card free.
First card – $25
Graduate students, community campus students, part-time employees, alumni, and affiliates pay $25 for their first card.
Replacement/lost card – $25
Full replacement cost will be charged to any cardholder who has lost or physically damaged their JacksCard.
Updated card – $12
Cardholders who have their old card may purchase an updated/upgraded card for $12. The current JacksCard must be presented without any signs of physical damage and the photo must be at least one year old. The old card must be surrendered.
Stolen card – $12
Cards reported stolen through the NAU Police Department can be replaced for a discounted rate. A copy of the police report is required.
Name change – $12
JacksCard name changes are limited to legal changes of name and must be reflected in PeopleSoft system. The JacksCard Office cannot view “Preferred Name” at this time and is unable to issue IDs with that name. Change of name forms should be processed through the Registrar for students or through Human Resources for employees. Cardholder must present and surrender the current undamaged JacksCard when picking up the new card.