{"id":9954,"date":"2021-01-27T10:12:49","date_gmt":"2021-01-27T17:12:49","guid":{"rendered":"https:\/\/in.nau.edu\/its\/?page_id=9954"},"modified":"2026-10-08T22:32:10","modified_gmt":"2026-10-08T22:32:10","slug":"eba","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/its\/eba\/","title":{"rendered":"Enterprise Business Analysts"},"content":{"rendered":"<h1><span id=\"ctl00_ctl00__main__main_lProjectTitle\">Enterprise Business Analysts<\/span><\/h1>\n<p>In 2020, a team of Enterprise Business Analysts (EBAs) <span class=\"apple-converted-space\">was created to support our Data Trustees on large-scale, cross-divisional\u00a0 strategic projects for the university.\u00a0 Enterprise Business Analysts will be allocated to these projects based on prioritization through the Strategic Project Review and Resourcing Committee (SPRRC) and NAU&#8217;s Data Trustees.\u00a0\u00a0<\/span><\/p>\n<p>The Enterprise Business Analysts Team offers the following core services for the institution, including:<\/p>\n<ul>\n<li>Business analyst support for the Enterprise portfolio and other cross-divisional projects<\/li>\n<li>Business analyst support for areas without BA teams<\/li>\n<li>Strategic planning support for core institutional focus areas<\/li>\n<li>Product coordination for cross-divisional applications<\/li>\n<li>Business process review and analysis<\/li>\n<\/ul>\n<h4>How do I request an EBA?<\/h4>\n<p>To request an EBA, please start by submitting a <a href=\"https:\/\/servicenow.nau.edu\/sp?id=sc_category&amp;sys_id=01274431dbf345502603266e13961901&amp;catalog_id=c4173bffdbe0c810ce1637823996198a&amp;spa=1\" target=\"_blank\" rel=\"noopener\">request<\/a> through our ServiceNow ticketing system.\u00a0 Management will review your request and assign the appropriate EBA for your area. Requests for these services will be prioritized in conjunction with strategic projects requested and prioritized by the Data Trustees.<\/p>\n<p><strong>Note:<\/strong>\u00a0 Requests that look to be outside of our area of support will be routed to the appropriate BA team.<\/p>\n<p>&nbsp;<\/p>\n<\/h4>\n\n\n\n<!-- shortcode-tab -->\n<div class='shortcode-tab-container tab-count-5'>\n    <ul class='tabs'>\n                <li class=\"tab\">\n            <a class=\"shortcode-tab__trigger\" href=\"#\" data-header=\"Strategic Planning_1\">\n                <div class=\"shortcode-tab-header selected\">\n                    <h4>\n                        Strategic Planning <span class=\"screen-reader-text\">Tab Open<\/span>\n                    <\/h4>\n                <\/div>\n            <\/a>\n        <\/li>\n                <li class=\"tab\">\n            <a class=\"shortcode-tab__trigger\" href=\"#\" data-header=\"Product Coordination_2\">\n                <div class=\"shortcode-tab-header \">\n                    <h4>\n                        Product Coordination <span class=\"screen-reader-text\">Tab Closed<\/span>\n                    <\/h4>\n                <\/div>\n            <\/a>\n        <\/li>\n                <li class=\"tab\">\n            <a class=\"shortcode-tab__trigger\" href=\"#\" data-header=\"Business Process Reviews_3\">\n                <div class=\"shortcode-tab-header \">\n                    <h4>\n                        Business Process Reviews <span class=\"screen-reader-text\">Tab Closed<\/span>\n                    <\/h4>\n                <\/div>\n            <\/a>\n        <\/li>\n                <li class=\"tab\">\n            <a class=\"shortcode-tab__trigger\" href=\"#\" data-header=\"Business Analyst Support_4\">\n                <div class=\"shortcode-tab-header \">\n                    <h4>\n                        Business Analyst Support <span class=\"screen-reader-text\">Tab Closed<\/span>\n                    <\/h4>\n                <\/div>\n            <\/a>\n        <\/li>\n                <li class=\"tab\">\n            <a class=\"shortcode-tab__trigger\" href=\"#\" data-header=\"Business Analyst Toolkit_5\">\n                <div class=\"shortcode-tab-header \">\n                    <h4>\n                        Business Analyst Toolkit <span class=\"screen-reader-text\">Tab Closed<\/span>\n                    <\/h4>\n                <\/div>\n            <\/a>\n        <\/li>\n            <\/ul>\n        <!-- shortcode-accordion -->\n<div class=\"shortcode-accordion \" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Strategic Planning_1\" id=\"shortcode-accordion-1-trigger\" aria-expanded=\"true\" aria-controls=\"shortcode-accordion-1-panel\">\n            Strategic Planning\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-1-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-1-trigger\" >\n        <html><body>\n<h4>What strategic planning resources are available?<\/h4>\n<p>The EBA team will coordinate strategic planning sessions around the eight core focus areas that we\u2019ve identified to date.\u00a0 During strategic planning sessions, EBAs will facilitate workshops with key stakeholders (including business analysts) to identify upcoming projects and maintenance items for building out an area road map 18-24 months into the future.\u00a0 The EBAs will facilitate discussion around these area road maps to ensure appropriate prioritization and timelines are established.<\/p>\n<p>Following these strategic planning sessions, the EBAs will work with divisional BA teams to identify which projects on the roadmap would fall to the divisional team vs. the enterprise team for support.\u00a0 Once this path forward is defined, projects will be submitted following the existing SPRRC processes for quarterly review and resourcing efforts.\u00a0 This will allow for adjustments to the strategic plan based on unforeseen projects that may occur due to issues like COVID, or other external impacts to our initial plans.<\/p>\n<h4>How do I request an Enterprise Business Analyst for any of core services?<\/h4>\n<p>To request an EBA, please start by submitting a <a href=\"https:\/\/servicenow.nau.edu\/sp?id=sc_category&amp;sys_id=01274431dbf345502603266e13961901&amp;catalog_id=c4173bffdbe0c810ce1637823996198a&amp;spa=1\" target=\"_blank\" rel=\"noopener\">request<\/a> through our ServiceNow ticketing system.\u00a0 Management will review your request and assign the appropriate EBA for your area. Requests for these services will be prioritized in conjunction with strategic projects requested and prioritized by the Data Trustees.<\/p>\n<p><strong>Note:<\/strong>\u00a0 Requests that look to be outside of our area of support will be routed to the appropriate BA team.<\/p>\n<h4><\/h4>\n    <\/body><\/html>\n    <\/div>\n<\/div>\n\n        <!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Product Coordination_2\" id=\"shortcode-accordion-2-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-2-panel\">\n            Product Coordination\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-2-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-2-trigger\" inert>\n        <html><body>\n<h4>What is Product Coordination?<\/h4>\n<p>At NAU, there are several applications (vendor products and custom developed applications) that are \u201cshared\u201d across several divisions.\u00a0 The EBA team will provide product coordination services for these applications including:<\/p>\n<ul>\n<li>Coordinating all product stakeholders to review and discuss the application<\/li>\n<li>Identification of new features\/requirements<\/li>\n<li>Discussion around product deficiencies<\/li>\n<li>Maintenance planning<\/li>\n<li>Project support for cross-divisional application updates\/upgrades<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-10711 alignnone\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/01\/Product-Coordination-workflow-600x404.jpg\" alt=\"Image of the steps included in Product Coordination\" width=\"682\" height=\"459\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/01\/Product-Coordination-workflow-600x404.jpg 600w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/01\/Product-Coordination-workflow-300x202.jpg 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/01\/Product-Coordination-workflow-1024x690.jpg 1024w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/01\/Product-Coordination-workflow-768x518.jpg 768w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/01\/Product-Coordination-workflow.jpg 1270w\" sizes=\"auto, (max-width: 682px) 100vw, 682px\" \/><\/p>\n<h4>What products will the EBAs be coordinating?<\/h4>\n<p>The list of products eligible for EBA coordination includes applications such as:<\/p>\n<ul>\n<li>Advisor Assignment<\/li>\n<li>Appointments.nau.edu<\/li>\n<li>Directory<\/li>\n<li>JacksPath<\/li>\n<li>PeopleSoft Campus Solutions<\/li>\n<li>Program Application<\/li>\n<li>PPM module in ServiceNow<\/li>\n<li>Salesforce \u2013 <a href=\"https:\/\/in.nau.edu\/its\/salesforce\/\" target=\"_blank\" rel=\"noopener\">general information and request<\/a>\n<ul>\n<li>Salesforce<\/li>\n<li>SF Marketing Cloud<\/li>\n<\/ul>\n<\/li>\n<li>Transfer Pathways<\/li>\n<\/ul>\n<p>This is not an exhaustive list of applications, so if you have questions about a specific application, please reach out to your divisional support EBA.<\/p>\n\n    <\/body><\/html>\n    <\/div>\n<\/div>\n\n        <!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Business Process Reviews_3\" id=\"shortcode-accordion-3-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-3-panel\">\n            Business Process Reviews\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-3-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-3-trigger\" inert>\n        <html><body>\n<h4>What business process services are available?<\/h4>\n<p>The Enterprise Business Analysts are available to help with cross divisional projects or areas that don\u2019t have a divisional business analyst team with the following:<\/p>\n<ul>\n<li>Map out existing business processes through workshop facilitation<\/li>\n<li>Review business process(es) for opportunities to streamline and improve the process<\/li>\n<li>Determine if a process may be automated through the application of technology<\/li>\n<\/ul>\n\n    <\/body><\/html>\n    <\/div>\n<\/div>\n\n        <!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Business Analyst Support_4\" id=\"shortcode-accordion-4-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-4-panel\">\n            Business Analyst Support\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-4-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-4-trigger\" inert>\n        <html><body>\n<h4>How are EBAs allocated?<\/h4>\n<p>Enterprise Business Analysts are allocated to areas that have no BA support or cross-divisional projects based on an evolving set of criteria developed in conjunction with BA team Directors\/Managers across NAU.\u00a0 This criteria includes:<\/p>\n<ol>\n<li>Three or more division\u2019s resources are needed on the project team<\/li>\n<li>Multiple divisions must be consulted for input on the project<\/li>\n<li>No single division has clear \u201cownership\u201d of the <span style=\"text-decoration: underline;\"><strong>project<\/strong><\/span>\u00a0 (Please note \u2013 this does not refer to ownership of the <span style=\"text-decoration: underline;\"><strong>product<\/strong> <\/span>being implemented)<\/li>\n<li>Significant business analysis work is required on the project from across multiple divisions<\/li>\n<li>Area has no divisional support area<\/li>\n<\/ol>\n<h4>How are EBA projects identified and prioritized?<\/h4>\n<p>Strategic projects can come from a variety of sources including:<\/p>\n<ul>\n<li>Requests from our Data Trustees or other senior leadership<\/li>\n<li>Observations from analysis work identifying the need for a new system, process, or procedure<\/li>\n<li>External regulatory\/legislative requirements<\/li>\n<\/ul>\n<p>All of these \u201cdemands\u201d are placed into a backlog and reviewed regularly with the Data Trustees for discussion and prioritization.\u00a0 Once a demand is prioritized for work in an upcoming quarter, the EBA team presents to SPRRC.\u00a0 During the SPRRC process, requests for additional divisional resources will be made asking managers to confirm or reject (as with all projects) each request.\u00a0 Resource conflicts will escalate following existing practices.<\/p>\n\n    <\/body><\/html>\n    <\/div>\n<\/div>\n\n        <!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Business Analyst Toolkit_5\" id=\"shortcode-accordion-5-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-5-panel\">\n            Business Analyst Toolkit\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-5-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-5-trigger\" inert>\n        <html><body>\n<h4>HEUG<\/h4>\n<ul>\n<li><a href=\"https:\/\/www.heug.org\/communities\/community-home?CommunityKey=48418c7a-a7cf-4186-9bbf-01946b6e7556&amp;_zs=QF35b&amp;_zl=UHhM4\" target=\"_blank\" rel=\"noopener\">SQL Query Manager Community<\/a><\/li>\n<li><a href=\"https:\/\/www.heug.org\/communities\/community-home\/digestviewer\/viewthread?_hll=4e78dd86-f070-11ef-aca9-00163eb15727&amp;_hlt=content&amp;MicrositeGroupTypeRouteDesignKey=4E92246F-8C82-4A34-A46B-8C200F3C8B7C&amp;CommunityKey=48418C7A-A7CF-4186-9BBF-01946B6E7556&amp;MessageKey=12EA993E-12C0-40C4-80CB-5B24B3E0BD2D&amp;tab=digestviewer\" target=\"_blank\" rel=\"noopener\">Most Underutilized PS Query Features \u2013 What\u2019s your hidden gem?<\/a><\/li>\n<\/ul>\n<h4>Trainings<\/h4>\n<ul>\n<li><a href=\"https:\/\/www.sqlcourse.com\/\" target=\"_blank\" rel=\"noopener\">SQLCourse<\/a> \u2013 Free SQL training utility to learn basic and advanced skillsets\n<ul>\n<li><a href=\"https:\/\/quizlet.com\/525122468\/beginner-sql-exercise-flash-cards\/?x=1jqK\" target=\"_blank\" rel=\"noopener\">EBA Quizlet Beginner SQL exercise<\/a><\/li>\n<li><a href=\"https:\/\/ablink.account.quizlet.com\/ls\/click?upn=u001.T6f6rJT-2B6UcdyLy19QBnzXNlyqeMX0a9tAoCEMXDn2kPHx4LkH9DieYvQOz3qdKkolgg_fKItPlW9fxev2-2Fqius-2BmeM-2BUxWMc3CnHOsq-2BS5LaVxulevFi2qLwQugfLpRktg-2Ff0Y95oTcfvI9rA6AOTUj1Ecn7RoeTatsM2nT6Pfw5BFKC3XJDcAAWX9xcKMyYu1KkCWP6ytj69tgC6oZDk6-2FmZbNubcOxg5uKappIKnCdaDoKY3etG5bcEvtMDJat99Ix0BXganKYMDC82AaoRi0K77ItmaX3mj5a0Psh6R2pxCv8QoO1GYqfNihRa8brm38w5epM5nIRjFpHhN-2Fad7Y2SdzPpf2xPfZRkQtG9Xnl5PJ9i21nQHWxgGFHq9yeP3Ohr0PWY-2B4nXY7SuStYYwbqUjMgIM7prxfMdTHEJb8XLXv61-2BkxJsm4u3BLyICbfJM-2FbuClEJS0nD4XSDn2daDdK6sVLTh5g0CJx7uP66Izdsd3ljFxVZSNj0FZcsf6rs46Y-2FZYAMTqB1cSYXuZp9HxxPZbM1j83yHxgiM0gv3MpZcp4MhkHS8IOpUIqWeEeQ4zj0x0jjJkm7cd5IxiqtJUaNro3kpdGjbP4lmGnHOdD2Fng6qxns1vWf1n0QihPtcA4NbOtx887m9x3r2zaA3p-2B4YDv056lM47Cyk-2BjUYqGcZy4C7RA46Joj-2FjP-2Fam0mCRlCxIk3mtOFtLeLjv-2Fc2PiQ-3D-3D\" target=\"_blank\" rel=\"noopener\">EBA Quizlet Advanced SQL exercise<\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/e2.udemymail.com\/ls\/click?upn=u001.NNlWaJw8u-2B-2Fm36WEc-2FbA0NlH8-2FOcvK5cJKRKVFp6s-2B5eT3Hr1phD-2FvM-2BQbujXcAzYTPJBbSZ9yf5b7Br5XvgcpDhYmdf7BOr0x4oM5gaCxkydZpsl1c32LOVqPQrCjjcIg0x6aZolTCRnzIHAHDtdN4biCdAbBwlMFe5c1UZqPOnrujL556SudLf6XFtQVfOcailWECeyuUJsRtu2nocnOEhCp-2FdLYrvX0so24Q0JF1ykWoQQwCabkhSJfdsRHEHg0jNOdmRmwW-2BgLixczDb5w-3D-3DXfyR_orjysA4GfiNEzEI9PKfLof-2BiQXqRr4osBIGPkP8PVXW9dfTACgf74sKiGcYIi5P5-2BS0RVLF1I4FS6w4GpUXJd8SN36nViYN2R3GsVhHYjwjDIQMKM0FhJEpRcaHs47ITIxJ-2By9ma2MVWdSmXuMdA7-2FKNp1YECaipeSyE93wTL-2B6cstXO1Fp8E8oF1UqXYgYSJ0XGVTYNrT4UT2V-2B3GhX87qpqv0wrJn3MJTEwhSrPCAxhez-2BdjW9X1qgHWLvAJnz4LyZ4jbYs4VnmbEIavgKJ3Rr9Sp6W6GD6iXEDfm-2BpJ9jNMMfLsNlrwHrbpgiarQRVVDGyS4C24X9f5BXv2AUfrCE8etJBJLBBfoE6xFz2boMcCEhL2YD21tdWerxvqJ52QN8OAqt4r2IOgz1gZFHTA-3D-3D\" target=\"_blank\" rel=\"noopener\">NAU EBA Business Analyst Basic<\/a> \u2013 Udemy Learning Path<\/li>\n<li><a href=\"https:\/\/e2.udemymail.com\/ls\/click?upn=u001.NNlWaJw8u-2B-2Fm36WEc-2FbA0NlH8-2FOcvK5cJKRKVFp6s-2B5qldkRA6gcKAjCazs8ExUvoYhf4KfN-2BorOKd5oXkEWrGyxpdePt5IhdzGQmn-2B4ROfIPor2xwjl39VqCeyOMI4UroEY4-2B2hoN7u1EtV3D7bavOCulrthWktZgRIeAq5Rvb0u47dK9CVkLf9Ozk-2FZ435vE-2BdHGF-2FkhWnsbYiO8N1s3AL9XLeDawvb5UCdeIkKalxcuKF-2FALTLCnQJb1JQ6UuqT8rRSE-2B92j7TVOCbuNVSw-3D-3DFhkY_orjysA4GfiNEzEI9PKfLof-2BiQXqRr4osBIGPkP8PVXW9dfTACgf74sKiGcYIi5P5-2BS0RVLF1I4FS6w4GpUXJd8SN36nViYN2R3GsVhHYjwjDIQMKM0FhJEpRcaHs47ITIxJ-2By9ma2MVWdSmXuMdA7-2FKNp1YECaipeSyE93wTL-2B6cstXO1Fp8E8oF1UqXYgYSPudZFdL2NAgyls8WeqttPITC48uaqIbCZs7qkMrOz5RhCPvkV-2F96pfQouVPc27XtDzyM7zgT1ySGxNgCdW-2F5qOcUMkHNWpvaU1zuxfd9A1anKB8jlpY367WHP4rjnSUjSfbHe7mUsIGXQwjyp-2FdAVwLR7p-2FrU1gMFxK-2F4GkhOE0Rfp-2FEJoE4EX-2FhuxNWfQjI8N66C9ROY6nmM1SDxUtxbg-3D-3D\" target=\"_blank\" rel=\"noopener\">NAU EBA Business Analyst Intermediate<\/a> \u2013 Udemy Learning Path<\/li>\n<li><a href=\"https:\/\/e2.udemymail.com\/ls\/click?upn=u001.NNlWaJw8u-2B-2Fm36WEc-2FbA0NlH8-2FOcvK5cJKRKVFp6s-2B7DkR7ziWimj8Zz4Qi7O4bdVkfP739-2BbopUxOwtOc4tNkW01VP8Tp-2BZ8cb6N6iG15IRC-2FDaTXXpDfqxEj089UUq2gZWXlPSa-2F3fmo-2FI7leMEONxPPWhkE99fgY6d5zl3BNcj-2FoFoglFRSp8LkFGin70fIwInbTOfT2kwntBE6cVYcS2tcMk-2BWhMeU2s-2FroEHRzKB9g94sHUUe50-2BCknC59ieWBmy0-2BPmVvSNylcPL3ZSQ-3D-3DSXLD_orjysA4GfiNEzEI9PKfLof-2BiQXqRr4osBIGPkP8PVXW9dfTACgf74sKiGcYIi5P5-2BS0RVLF1I4FS6w4GpUXJd8SN36nViYN2R3GsVhHYjwjDIQMKM0FhJEpRcaHs47ITIxJ-2By9ma2MVWdSmXuMdA7-2FKNp1YECaipeSyE93wTL-2B6cstXO1Fp8E8oF1UqXYgYSU99rTMUjAGIalCGjXInhXVvJTmX4iADFZaYZZA1gaoX7Si9BvOr1C-2Bb5guKGOxUuG546W5L8fTehyKH6pSaAyFb-2F8hA4Q3Z3ARtu2Qy3NbfB66fgyIOSmTE0mjv8IlHq0K2yDMRBWdWS5-2BGiHCTuWurUumIwoyLOlq-2BIE33Q-2B9zQf6fFUghsmLbQyEeF7eCTVASzU3Yeive6FPlUFAvMOw-3D-3D\" target=\"_blank\" rel=\"noopener\">NAU EBA Power BI<\/a> \u2013 Udemy Learning Path<\/li>\n<li><a href=\"https:\/\/nau.udemy.com\/learning-paths\/8721353\/\" target=\"_blank\" rel=\"noopener\">NAU EBA Microsoft Excel<\/a> \u2013 Udemy Learning Path on Microsoft Excel<\/li>\n<li><a href=\"https:\/\/nau.udemy.com\/learning-paths\/8529591\/\" target=\"_blank\" rel=\"noopener\">NAU EBA Microsoft Fabric<\/a> \u2013 Udemy Learning Path \u2013 data lake etc.<\/li>\n<li><a href=\"https:\/\/nau.udemy.com\/learning-paths\/8539781\/\" target=\"_blank\" rel=\"noopener\">NAU EBA Salesforce Basic<\/a> \u2013 Introduction to Salesforce for new users<\/li>\n<li><a href=\"https:\/\/nau.udemy.com\/learning-paths\/8539757\" target=\"_blank\" rel=\"noopener\">NAU EBA Salesforce Advanced<\/a> \u2013 Salesforce Administration training with api information.<\/li>\n<li><a href=\"https:\/\/trailhead.salesforce.com\/content\/learn\/modules\/lex_implementation_reports_dashboards\" target=\"_blank\" rel=\"noopener\">Salesforce Trailhead \u2013 Reports &amp; Dashboards for Lightning Experience<\/a> \u2013 Visualize key business metrics in real-time using Lightning Experience.<\/li>\n<li><strong>Query Manager Training Basic<\/strong>\n<ul>\n<li>You must have <strong>NAU_CS Query Read Write<\/strong> security role prior to the course<\/li>\n<li><a href=\"https:\/\/nau0-my.sharepoint.com\/:v:\/r\/personal\/steven_hernandez_nau_edu\/Documents\/Recordings\/Query%20Manager%20Training%20Basic-20241205.mp4?csf=1&amp;web=1&amp;e=FsVLQ1&amp;nav=eyJyZWZlcnJhbEluZm8iOnsicmVmZXJyYWxBcHAiOiJTdHJlYW1XZWJBcHAiLCJyZWZlcnJhbFZpZXciOiJTaGFyZURpYWxvZy1MaW5rIiwicmVmZXJyYWxBcHBQbGF0Zm9ybSI6IldlYiIsInJlZmVycmFsTW9kZSI6InZpZXcifX0%3D\" target=\"_blank\" rel=\"noopener\">Session 1 Recording<\/a>:\u00a0 12\/5\/2024<\/li>\n<li><a href=\"https:\/\/nau0-my.sharepoint.com\/:v:\/r\/personal\/steven_hernandez_nau_edu\/Documents\/Recordings\/Query%20Manager%20Training%20Basic-20241210_140424-Meeting%20Recording.mp4?csf=1&amp;web=1&amp;e=Rbybof&amp;nav=eyJyZWZlcnJhbEluZm8iOnsicmVmZXJyYWxBcHAiOiJTdHJlYW1XZWJBcHAiLCJyZWZlcnJhbFZpZXciOiJTaGFyZURpYWxvZy1MaW5rIiwicmVmZXJyYWxBcHBQbGF0Zm9ybSI6IldlYiIsInJlZmVycmFsTW9kZSI6InZpZXcifX0%3D\" target=\"_blank\" rel=\"noopener\">Session 2 Recording<\/a>:\u00a0 12\/10\/2024<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4>Links<\/h4>\n<h4>Enterprise Business Analyst Team (eBAT) community<\/h4>\n<ul>\n<li><a href=\"\/\/nau0.sharepoint.com\/sites\/EBAStevenHernandez230\/SiteAssets\/EBA%20Steven%20Hernandez%20Notebook\/ebat.one\" target=\"_blank\" rel=\"noopener\">eBAT Committee One Note<\/a><\/li>\n<li><a href=\"https:\/\/nau0.sharepoint.com\/sites\/EBATSPO\" target=\"_blank\" rel=\"noopener\">eBAT Committee SharePoint<\/a><\/li>\n<\/ul>\n<h4>Marketing<\/h4>\n<ul>\n<li><a href=\"https:\/\/nau.edu\/university-marketing\/brand-center\/guidelines\/\" target=\"_blank\" rel=\"noopener\">NAU Marketing<\/a> \u2013 NAU Marketing logos and branding tips<\/li>\n<li><a href=\"https:\/\/nau.edu\/visual-identity-guide\/color\/\" target=\"_blank\" rel=\"noopener\">NAU Institutional Color Palette<\/a> \u2013 The official colors for Northern Arizona University are Pantone\u00ae 282 NAU True Blue and Pantone\u00ae 3514 NAU Gold. True Blue is our signature color and should appear as the dominant color in all university communications.<\/li>\n<\/ul>\n<h4>Microsoft Tools<\/h4>\n<ul>\n<li><a href=\"https:\/\/outlook.office.com\/bookings\" target=\"_blank\" rel=\"noopener\">Bookings<\/a> \u2013 Flexibility and customization options to fit a variety of scheduling needs across departments, individuals, and types of appointments.<\/li>\n<li><a href=\"http:\/\/fabric.microsoft.com\" target=\"_blank\" rel=\"noopener\">Fabric<\/a> \u2013 End-to-end analytics and data platform designed for enterprises that require a unified solution and built on a foundation of Software as a Service (SaaS).<\/li>\n<li><a href=\"http:\/\/office.microsoft.com\" target=\"_blank\" rel=\"noopener\">Outlook 365<\/a> \u2013 manage your university email<\/li>\n<li><a href=\"http:\/\/onedrive.microsoft.com\" target=\"_blank\" rel=\"noopener\">One Drive<\/a> \u2013 Keep your files, photos, and videos automatically backed up and available on all your devices.<\/li>\n<li><a href=\"https:\/\/stream.microsoft.com\/\" target=\"_blank\" rel=\"noopener\">Stream<\/a> \u2013 Record, share, and watch videos seamlessly across Microsoft 365 to enhance collaboration at work.<\/li>\n<li><a href=\"http:\/\/teams.microsoft.com\" target=\"_blank\" rel=\"noopener\">Teams<\/a> \u2013 Cloud-based collaboration app that allows users to communicate, share files, and meet in real-time.\n<ul>\n<li>Teams Quick Tips \u2013 coming soon!<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4>Other Links<\/h4>\n<ul>\n<li>Listserv \u2013 <a href=\"https:\/\/in.nau.edu\/its\/listservcommands\/\" target=\"_blank\" rel=\"noopener\">commands<\/a>\n<ul>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0014494\" target=\"_blank\" rel=\"noopener\">Listserv knowledge article\u00a0<\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/www.iiba.org\/\" target=\"_blank\" rel=\"noopener\">IIBA\u00a0<\/a>\u2013 International Institute of Business Analysis<\/li>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013252\" target=\"_blank\" rel=\"noopener\">NAU Oracle installation instructions<\/a><\/li>\n<li><a href=\"https:\/\/www.techonthenet.com\/\">Multi-Platforms database SQL functions and tutorials<\/a><\/li>\n<li><a href=\"https:\/\/docs.oracle.com\/en\/applications\/peoplesoft\/index.html\" target=\"_blank\" rel=\"noopener\">PeopleBooks<\/a> \u2013 Oracle Peoplesoft knowledge base articles<\/li>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=rGWggx-q_uI\" target=\"_blank\" rel=\"noopener\">SQL Developer quick tips<\/a><\/li>\n<li><a href=\"https:\/\/learn.microsoft.com\/en-us\/sql\/ssms\/download-sql-server-management-studio-ssms?view=sql-server-ver16\" target=\"_blank\" rel=\"noopener\">SQL Server Management Studio<\/a><\/li>\n<\/ul>\n<h4>Utilities<\/h4>\n<ul>\n<li><a href=\"https:\/\/notepad-plus-plus.org\/\" target=\"_blank\" rel=\"noopener\">Notepad++<\/a> \u2013 source code editor and Notepad replacement that supports several languages.\u00a0 Also has several plug-ins available for data analysis<\/li>\n<li><a href=\"https:\/\/sqlformat.org\/\" target=\"_blank\" rel=\"noopener\">SQLFormat.org<\/a> \u2013 Free SQL formatting utilities that helps with formatting your SQL that is more advanced then the delivered Oracle or SSMS SQL delivered tool<\/li>\n<li><a href=\"https:\/\/poorsql.com\/\" target=\"_blank\" rel=\"noopener\">PoorSql.com<\/a> \u2013 Free SQL formatting utilities that helps with formatting your SQL that is more advanced then the delivered Oracle or SSMS SQL delivered tool<\/li>\n<li><a href=\"https:\/\/prwinote.com\/\" target=\"_blank\" rel=\"noopener\">Privnote<\/a> \u2013 utility to share secure notes<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n\n    <\/body><\/html>\n    <\/div>\n<\/div>\n\n    <\/div>\n\n<p>&nbsp;<\/p>\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\">\n<!-- shortcode-block -->\n<div class=\"shortcode-block\">\n      <div class=\"block-header\">\n        <h3>Contact the Enterprise Business Analyst Team<\/h3>\n    <\/div>\n          <div class=\"block-body\">\n      <div><a href=\"mailto:EBA@nau.edu\">EBA@nau.edu<\/a><\/div>\n          <\/div>\n  <\/div>\n\n<!-- shortcode-block -->\n<div class=\"shortcode-block\">\n      <div class=\"block-header\">\n        <h3>Send Feedback Regarding a Team Member<\/h3>\n    <\/div>\n          <div class=\"block-body\">\n      <div><a href=\"https:\/\/nau.co1.qualtrics.com\/jfe\/form\/SV_0r1kduuijC2knOK\">Anonymous Feedback<\/a><\/div>\n          <\/div>\n  <\/div>\n\n<h4>Support<\/h4>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=sc_category&amp;sys_id=01274431dbf345502603266e13961901&amp;catalog_id=c4173bffdbe0c810ce1637823996198a&amp;spa=1\" target=\"_blank\" rel=\"noopener noreferrer\">EBA Work Request Form<\/a><\/li>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=services_status\" target=\"_blank\" rel=\"noopener\">System Outages<\/a><\/li>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=my_requests\">Service Now &#8211; My Requests<\/a><\/li>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp\" target=\"_blank\" rel=\"noopener\">ITS Help Desk Dashboard<\/a><\/li>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=sc_cat_item&amp;sys_id=a3df9d45306221006c3ca030581ce9a7&amp;sysparm_category=94ed09d9dbdd4cd05e69d2e3ca9619c2&amp;catalog_id=c4173bffdbe0c810ce1637823996198a\" target=\"_blank\" rel=\"noopener\">ITS Production Issue Form<\/a><\/li>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=sc_category&amp;sys_id=94ed09d9dbdd4cd05e69d2e3ca9619c2&amp;catalog_id=c4173bffdbe0c810ce1637823996198a&amp;spa=1\" target=\"_blank\" rel=\"noopener\">ITS General Work Request Catalog<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h4>SPIES Resources<\/h4>\n<ul>\n<li><a href=\"https:\/\/in.nau.edu\/its\/ppmo\/\">Project and Portfolio Management<\/a><\/li>\n<li><a href=\"https:\/\/in.nau.edu\/its\/sa\/\">Solutions Architects<\/a><\/li>\n<li><a href=\"https:\/\/in.nau.edu\/its\/spies-team-bios\/\">SPIES Team<\/a><\/li>\n<li><a href=\"https:\/\/in.nau.edu\/its\/eba\/sprrc-reps\/\">SPRRC Divisional Representatives<\/a><\/li>\n<\/ul>\n<h4>Quick Links<\/h4>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li><a href=\"https:\/\/in.nau.edu\/its\/salesforce\/\" target=\"_blank\" rel=\"noopener\">Salesforce FAQ<\/a><\/li>\n<li><a href=\"https:\/\/directory.nau.edu\/InternalDirectory\" target=\"_blank\" rel=\"noopener\">NAU Internal Directory<\/a><\/li>\n<li><a href=\"https:\/\/nau.service-now.com\/hr\" target=\"_blank\" rel=\"noopener\">SNOW Employee Center<\/a><\/li>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_view2\" target=\"_blank\" rel=\"noopener\">SNOW Knowledge Articles<\/a><\/li>\n<li><a href=\"https:\/\/nau.service-now.com\/hr?id=my_org_chart\" target=\"_blank\" rel=\"noopener\">SNOW Employee Org Chart<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<hr \/>\n<h4>Know the rules<\/h4>\n<p>All NAU employees and students should read and be familiar with the\u00a0<a href=\"https:\/\/nau.edu\/university-policy-library\/appropriate-use-of-information-technology-resources\/\">Appropriate Use of IT Resources<\/a>\u00a0policy.<\/p>\n<p><a href=\"https:\/\/nau.edu\/university-policy-library\/information-technology\/\">University IT policy manual<\/a><\/p>\n<\/div>\n<\/div>\n\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\">\n<hr \/>\n<h4><strong>Wi-Fi Map in Arizona<\/strong><\/h4>\n<p><a href=\"https:\/\/www.google.com\/maps\/d\/u\/0\/viewer?ll=34.08899753072786%2C-111.3971859&amp;z=7&amp;mid=1SGruUB2pUzitjv-NroY4pFh-NR0Gm8-1\">Interactive Map<\/a> for access to free Wi-Fi hotspots throughout the state.<\/p>\n<p><a href=\"https:\/\/www.google.com\/maps\/d\/u\/0\/viewer?ll=34.08899753072786%2C-111.3971859&amp;z=7&amp;mid=1SGruUB2pUzitjv-NroY4pFh-NR0Gm8-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-11409 size-uncropped-small\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM-300x112.png\" alt=\"\" width=\"300\" height=\"112\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM-300x112.png 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM.png 336w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Enterprise Business Analysts In 2020, a team of Enterprise Business Analysts (EBAs) was created to support our Data Trustees on large-scale, cross-divisional\u00a0 strategic projects for the university.\u00a0 Enterprise Business Analysts will be allocated to these projects based on prioritization through the Strategic Project Review and Resourcing Committee (SPRRC) and NAU&#8217;s Data Trustees.\u00a0\u00a0 The Enterprise Business [&hellip;]<\/p>\n","protected":false},"author":326,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ring_central_script_selection":"","footnotes":""},"class_list":["post-9954","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/9954","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/users\/326"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/comments?post=9954"}],"version-history":[{"count":101,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/9954\/revisions"}],"predecessor-version":[{"id":24118,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/9954\/revisions\/24118"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media?parent=9954"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}