{"id":8922,"date":"2020-05-14T11:53:46","date_gmt":"2020-05-14T18:53:46","guid":{"rendered":"https:\/\/in.nau.edu\/its\/?page_id=8922"},"modified":"2024-11-14T13:28:42","modified_gmt":"2024-11-14T20:28:42","slug":"video-conferencing","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/its\/video-conferencing\/","title":{"rendered":"Video Conferencing at NAU"},"content":{"rendered":"<h1>Video Conferencing Tools at NAU<\/h1>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<div class=\"eplus-bg-color-row bg-color-dark-blue\"><div class=\"eplus-bg-color-row-content\">\n<p>The collaborative tools available at NAU make it possible to work with students, faculty, and staff from anywhere. Instant messaging also provides a quick way to get answers and brainstorm with colleagues when you&#8217;re not in the same space.<\/p>\n<p>When using video conferencing tools, it is important to test your equipment prior to your meeting time to ensure everything is working properly. Don&#8217;t forget to familiarize yourself with the tool itself as well as the meeting space. Please view our training videos or quick reference guides on the video conferencing tools.<\/p>\n<\/div><\/div>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Zoom_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Zoom <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<h5>Note: NAU requires <strong>all Zoom meetings to have a passcode enabled<\/strong>.<\/h5>\n<p>Zoom is an additional web conferencing tool that provides screen sharing, video conferencing, and related online conferencing functionality. This tool is fully functional on all platforms and is available to all members of the NAU community free of charge.<\/p>\n<ul>\n<li>All current NAU students, faculty, and staff have access to a Licensed Zoom account<\/li>\n<\/ul>\n<p><em>When Zoom updates are available, apply the update right away. These updates add new functionality and often fix security vulnerabilities.<\/em><\/p>\n<p><em><div class=\"eplus-bg-color-row bg-color-dark-blue\"><div class=\"eplus-bg-color-row-content\"><\/em><\/p>\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/onbase.nau.edu\/appnet\/UnityForm.aspx?d1=AafZLeOp7vl63tnVEw3ikheF9%2bVe68HdjtGDFcxKDbEkc6S4LLv3Z7SxPdoqKlCP0bcKZf1hg%2brPdCgeo%2bT%2b7NRsyq5ow3YLXLEQR7D5L%2b%2bmp2pcK83QlbUSgE39Kz1hm7%2bIO0udbsUtyLLEiAvcQrytr9qjk7JHtQC2MxukWqOEqp6%2bHsoS7deE6iX%2bLEOWvtp%2frKYPJjedWXeWHrdzAbQS%2biKnYgpCHA4K8BUHQJvo\">Request Zoom Webinar Reservation<\/a><\/h3>\n<p style=\"text-align: center;\">Request a <strong><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/115005474943-Meeting-and-webinar-comparison\">Zoom Webinar<\/a> <\/strong>if you plan on having a large event (up to 500 participants). NAU ITS offers Zoom Webinar reservations to Faculty and Staff for these events.<\/p>\n<p><em><\/div><\/div><\/em><\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p style=\"text-align: center;\"><a class=\"shortcode-button\" href=\"https:\/\/nau.zoom.us\/\"><strong>Launch NAU Zoom<\/strong><\/a><\/p>\n<h3>Popular articles and guides<\/h3>\n<div class='shortcode-column-container'><!-- shortcode-column -->\n<div class=\"shortcode-column shortcode-column--count-2\">\n    \n<ul>\n<li><strong><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/201362033-Getting-Started-on-Windows-and-Mac\">Getting started on Mac or Windows<\/a><\/strong><\/li>\n<li><strong><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/360032812931-Starting-the-Zoom-Desktop-Client\">Starting the Zoom desktop app<\/a><\/strong><\/li>\n<li><strong><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/214629443-Zoom-Web-Client\">Using the Zoom web app<\/a><\/strong><\/li>\n<\/ul>\n\n<\/div>\n<!-- shortcode-column -->\n<div class=\"shortcode-column shortcode-column--count-2\">\n    \n<ul>\n<li><strong><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0014446\">Zoom at NAU KB article<\/a><\/strong><\/li>\n<li><strong><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0015336\">Zoom Outlook plugin KB article<\/a><\/strong><\/li>\n<li><strong><a href=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2020\/04\/zoom-meeting-security-2020.pdf\">Zoom meeting security<\/a><\/strong><\/li>\n<li><a href=\"https:\/\/servicenow.nau.edu\/kb_view.do?sysparm_article=KB0015938\"><strong>Securing Zoom KB article<\/strong><\/a><\/li>\n<\/ul>\n\n<\/div>\n<\/div>\n<h3>Account options<\/h3>\n<div class='shortcode-column-container'><!-- shortcode-column -->\n<div class=\"shortcode-column shortcode-column--count-2\">\n    \n<h4>Licensed<\/h4>\n<ul>\n<li>All current NAU faculty and staff have Licensed accounts<\/li>\n<li>Supports Single Sign On<\/li>\n<li>Unlimited time for meetings<\/li>\n<li>Webinar functionality is NOT available<\/li>\n<li>Recording to NAU&rsquo;s &ldquo;Zoom Cloud&rdquo; IS available<\/li>\n<li>Supports up to 300 participants<\/li>\n<\/ul>\n\n<\/div>\n<!-- shortcode-column -->\n<div class=\"shortcode-column shortcode-column--count-2\">\n    \n<h4>HIPAA-Compliant<\/h4>\n<ul>\n<li>A licensed account that is approved for HIPAA Compliance<\/li>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp\"><strong>Submit a ServiceNow request<\/strong><\/a> to acquire<\/li>\n<li><strong><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/201362723-What-is-End-to-End-encryption-\">Encryption for 3rd party endpoints (H323\/SIP)<\/a><\/strong>&nbsp;enabled<\/li>\n<li><strong><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/203741855-Cloud-Recording\">Cloud recording<\/a><\/strong> is disabled<\/li>\n<li><strong><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/207599823-End-To-End-Encrypted-Chat\">Encrypted chat<\/a><\/strong>&nbsp;enabled<\/li>\n<\/ul>\n\n<\/div>\n<\/div>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Microsoft Teams_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Microsoft Teams <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>As a part of NAU&rsquo;s license with <a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013849\"><strong>Microsoft 365<\/strong><\/a>, all students, faculty, and staff can utilize this fast-growing, multi-purpose collaboration and communication tool for free. <a href=\"https:\/\/in.nau.edu\/its\/microsoftteams\/\"><strong>Microsoft Teams<\/strong><\/a> provides several methods for scheduling, hosting, and participating in online meetings.<\/p>\n<p style=\"text-align: center;\"><a class=\"shortcode-button\" href=\"http:\/\/teams.microsoft.com\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Go to Microsoft Teams<\/strong><\/a><\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p style=\"text-align: center;\"><a class=\"shortcode-button\" href=\"https:\/\/teams.microsoft.com\/l\/team\/19%3a993fe889197d49a6b78549ede7ba7983%40thread.tacv2\/conversations?groupId=6333506b-1ec1-4ad6-845c-de0fb5bd11b5&amp;tenantId=27d49e9f-89e1-4aa0-99a3-d35b57b2ba03\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Join the Teams user community<\/strong><\/a><\/p>\n<div class='shortcode-column-container'><!-- shortcode-column -->\n<div class=\"shortcode-column shortcode-column--count-2\">\n    \n<h3>Popular articles and guides<\/h3>\n<ul>\n<li><strong><a href=\"https:\/\/support.microsoft.com\/en-us\/office\/meetings-and-calls-d92432d5-dd0f-4d17-8f69-06096b6b48a8?ui=en-US&amp;rs=en-US&amp;ad=US#ID0EAABAAA=Basics\" target=\"_blank\" rel=\"noopener noreferrer\">Teams meetings overview<\/a><\/strong><\/li>\n<li><strong><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0014777\">Teams guests at NAU<\/a><\/strong><\/li>\n<li><a href=\"https:\/\/docs.microsoft.com\/en-us\/MicrosoftTeams\/teams-overview\"><strong>Teams documentation<\/strong><\/a><\/li>\n<\/ul>\n\n<\/div>\n<!-- shortcode-column -->\n<div class=\"shortcode-column shortcode-column--count-2\">\n    \n<h3>Training videos<\/h3>\n<ul>\n<li><strong><a href=\"https:\/\/docs.microsoft.com\/en-us\/microsoftteams\/enduser-training\">Teams intro videos<\/a><\/strong><\/li>\n<li><a href=\"https:\/\/nau.udemy.com\/course\/learn-staffhub\/learn\/lecture\/16073680#overview\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Udemy: &ldquo;Up and running with Microsoft Teams&rdquo;<\/strong><\/a><\/li>\n<\/ul>\n\n<\/div>\n<\/div>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<div class=\"eplus-bg-color-row bg-color-dark-blue\"><div class=\"eplus-bg-color-row-content\">\n<h2>Video conferencing rooms<\/h2>\n<p>Each year, ITS helps improve the technology in conference and meeting spaces around campus to allow for video conferencing. Many rooms are already equipped with conference phones. For information about the video conferencing rooms available, please refer to the <a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013375\"><strong>Video Conferencing Knowledge Base article<\/strong><\/a>.<\/p>\n<\/div><\/div>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\">\n<!-- shortcode-contact -->\n<div class=\"shortcode-contact\">\n    <div class=\"contact-header\">\n        <h3>Contact ITS<\/h3>\n    <\/div>\n    <div class=\"contact-body\">\n                <a href=\"mailto:ask-its@nau.edu\" aria-label=\"Contact ITS: Email Address\" title=\"Email Address\">\n            <div class=\"contact-icon-container\">\n                <i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\n                <span class=\"sr-only\">Email:<\/span>\n            <\/div>\n            <div class=\"contact-email\">ask-its&#8203;@nau.edu<\/div>\n        <\/a>\n                        <a href=\"tel:(928) 523-3335\" aria-label=\"Contact ITS: Telephone Number\" title=\"Telephone Number\">\n            <div class=\"contact-icon-container\">\n                <i class=\"fas fa-phone\" aria-hidden=\"true\"><\/i>\n                <span class=\"sr-only\">Call:<\/span>\n            <\/div>\n            <div class=\"contact-phone\">(928) 523-3335<\/div>\n        <\/a>\n            <\/div>\n<\/div>\n\n\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<!-- shortcode-button -->\n<div class=\"shortcode-button shortcode-button--center\">\n      <a class=\"main-button\" href=\"https:\/\/servicenow.nau.edu\/sp\" target=\"_blank\">Request ITS Support<\/a>\n  <\/div>\n\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<div class=\"eplus-bg-color-row bg-color-dark-blue\"><div class=\"eplus-bg-color-row-content\">\n<h4>Know the Rules<\/h4>\n<p>All NAU employees and students should read and be familiar with the\u00a0<strong><a href=\"https:\/\/nau.edu\/university-policy-library\/appropriate-use-of-information-technology-resources\/\">Appropriate Use of IT Resources<\/a>\u00a0<\/strong>policy.<\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p><strong><a href=\"https:\/\/nau.edu\/university-policy-library\/information-technology\/\">University IT policy manual<\/a><\/strong><\/p>\n<\/div><\/div>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<div class=\"eplus-bg-color-row bg-color-extra-light-gray\"><div class=\"eplus-bg-color-row-content\">\n<h4>Training videos<\/h4>\n<p><a href=\"https:\/\/in.nau.edu\/its\/zoom-videos\/\"><strong>Zoom<\/strong><\/a><\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<\/div><\/div>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<div class=\"eplus-bg-color-row bg-color-nau-blue\"><div class=\"eplus-bg-color-row-content\">\n<h4>Quick reference guides<\/h4>\n<p><strong><a href=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2020\/03\/join-zoom-meeting-2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Join a Zoom meeting<\/a><\/strong><\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p><strong><a href=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2020\/03\/zoom-create-meeting-2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Create a Zoom meeting<\/a><\/strong><\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p><strong><a href=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2020\/03\/zoom-meeting-settings-2020-.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Zoom meeting settings<\/a><\/strong><\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p><a href=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2020\/04\/zoom-meeting-security-2020.pdf\"><strong>Zoom meeting security<\/strong><\/a><\/p>\n<\/div><\/div>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<div class=\"eplus-bg-color-row bg-color-nau-yellow\"><div class=\"eplus-bg-color-row-content\">\n<h4><strong>Wi-Fi Map in Arizona<\/strong><\/h4>\n<p><strong><a href=\"https:\/\/www.google.com\/maps\/d\/u\/0\/viewer?ll=34.08899753072786%2C-111.3971859&amp;z=7&amp;mid=1SGruUB2pUzitjv-NroY4pFh-NR0Gm8-1\">Interactive Map<\/a><\/strong> for access to free Wi-Fi hotspots throughout the state.<\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p><a href=\"https:\/\/www.google.com\/maps\/d\/u\/0\/viewer?ll=34.08899753072786%2C-111.3971859&amp;z=7&amp;mid=1SGruUB2pUzitjv-NroY4pFh-NR0Gm8-1\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11409 size-uncropped-small aligncenter\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM-300x112.png\" alt=\"\" width=\"300\" height=\"112\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM-300x112.png 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM.png 336w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<\/div><\/div>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Video Conferencing Tools at NAU<\/p>\n","protected":false},"author":348,"featured_media":14975,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","ring_central_script_selection":"","footnotes":""},"class_list":["post-8922","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/8922","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/users\/348"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/comments?post=8922"}],"version-history":[{"count":53,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/8922\/revisions"}],"predecessor-version":[{"id":18328,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/8922\/revisions\/18328"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media\/14975"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media?parent=8922"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}