{"id":8157,"date":"2020-03-17T09:44:40","date_gmt":"2020-03-17T16:44:40","guid":{"rendered":"https:\/\/in.nau.edu\/its\/?page_id=8157"},"modified":"2024-02-13T11:47:31","modified_gmt":"2024-02-13T18:47:31","slug":"remote-resources-for-staff","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/its\/remote-resources-for-staff\/","title":{"rendered":"Remote resources for staff"},"content":{"rendered":"<h1>Remote work resources<\/h1>\n<h2>Tools, technology, and best practices for remote work<\/h2>\n<p>Permission to work remotely must be granted through your division&#8217;s established process. The resources and recommendations provided here are for anyone already approved to work remotely. Additional information is also available in the <a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0015320\" target=\"_blank\" rel=\"noopener noreferrer\">Knowledge Base<\/a>.<\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"General preparation_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>General preparation <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<ul>\n<li>Take a few minutes to ensure all computer and software updates are installed on the computer you will be using.<\/li>\n<li>Check your internet connectivity.<\/li>\n<li>Move necessary files from your local machine to a <a href=\"https:\/\/in.nau.edu\/its\/file-sharing-storage\/\">shared drive or cloud account<\/a>.<\/li>\n<li>Gather any additional hardware that might be needed, such as your mouse, headset, or favorite pen.\n<ul>\n<li>Please complete the <a href=\"https:\/\/servicenow.nau.edu\/sp\/?id=sc_cat_item&amp;sys_id=39605bb6db27c41046246a3705961997&amp;sysparm_category=94ed09d9dbdd4cd05e69d2e3ca9619c2\" target=\"_blank\" rel=\"noopener noreferrer\">Home Use of University Equipment form<\/a><\/li>\n<\/ul>\n<\/li>\n<li>Set your <a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0014351\" target=\"_blank\" rel=\"noopener noreferrer\">outgoing voicemail message<\/a> accordingly.<\/li>\n<\/ul>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Communication and collaboration_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Communication and collaboration <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<ul>\n<li>Outlook can be accessed from any web browser at <a href=\"https:\/\/outlook.office365.com\">outlook.office365.com<\/a>.<\/li>\n<li>Keep your location or work status updated.<\/li>\n<li>Stay connected with your colleagues by using the available <a href=\"https:\/\/in.nau.edu\/its\/video-conferencing\/\">video conferencing tools<\/a>.<\/li>\n<li>Download <a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013849\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft 365<\/a> on up to 5 devices so you can access Word, Excel, PowerPoint and more from anywhere.<\/li>\n<li>Utilize Skype for Business for call forwarding\n<ul>\n<li>On <a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0014486\">Desktop<\/a><\/li>\n<li>On your mobile device\n<ul>\n<li>Please note: If you decide to set-up Skype call forwarding to your mobile device, it will disclose your personal phone number.\n<ul>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0014396\">Android<\/a><\/li>\n<li>On <a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0014407\">iOS<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Remote access_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Remote access <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<ul>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0010726\" target=\"_blank\" rel=\"noopener noreferrer\">Learn how to access your Windows workstation remotely<\/a> from a Mac, Windows, or Linux machine.\n<ul>\n<li>Some setup may be required, so please test this process while you can.<\/li>\n<li>Please review the <a href=\"https:\/\/nau.edu\/wp-content\/uploads\/sites\/26\/Device-Configuration-Standards.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Device Configuration Standards<\/a>, referring specifically to Section IV.<\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013321\" target=\"_blank\" rel=\"noopener noreferrer\">Enable Two-Step Verification<\/a> to provide an extra layer of security when logging in to NAU services.<\/li>\n<li>Install a <a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0014412\" target=\"_blank\" rel=\"noopener noreferrer\">Virtual Private Network<\/a>, which is required to access <a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0014360\" target=\"_blank\" rel=\"noopener noreferrer\">shared drives<\/a> and <a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0010726\" target=\"_blank\" rel=\"noopener noreferrer\">remote desktop services<\/a>.<\/li>\n<li>Set up access to the <a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013134\" target=\"_blank\" rel=\"noopener noreferrer\">NAU Remote Apps<\/a> service, which provides access to over 50 applications, further expanding what is available from anywhere.<\/li>\n<\/ul>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<hr \/>\n<h3>Tips and reminders<\/h3>\n<h4 style=\"text-align: center;\"><div class=\"eplus-bg-color-row bg-color-nau-blue\"><div class=\"eplus-bg-color-row-content\"><a href=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2020\/01\/TopTips-01.png\">NAU ITS &#8220;Top Ten Security Tips&#8221;<\/a><\/div><\/div><\/h4>\n<ul>\n<li>Big news stories where misinformation can spread tend to spark new phishing and other scams &#8211; don&#8217;t click links or open attachments<\/li>\n<li>Regularly install and apply computer updates<\/li>\n<li>Enroll in <a href=\"http:\/\/id.nau.edu\">Two-Step Verification<\/a><\/li>\n<li>If using your home computer, limit kids playing games or family members browsing sites and social media<\/li>\n<li>Install and update trusted anti-virus software<\/li>\n<li>Do not store university data on a personal computer &#8211; use the NAU network shares<\/li>\n<li>Avoid using email for sensitive information or data<\/li>\n<\/ul>\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\">\n<!-- shortcode-block -->\n<div class=\"shortcode-block\">\n      <div class=\"block-header\">\n        <h3>Contact ITS Support<\/h3>\n    <\/div>\n          <div class=\"block-body\">\n      <div><i class=\"fas fa-phone\"><\/i> <a href=\"tel:9285233335\">928-523-3335<\/a><\/p>\n<p><strong>Students:<\/strong><br \/>\n<i class=\"fas fa-envelope\"><\/i> <a href=\"mailto:ask-stc@nau.edu\">ask-stc@nau.edu<\/a><\/p>\n<p><strong>General ITS inquiries:<\/strong><br \/>\n<i class=\"fas fa-envelope\"><\/i> <a href=\"mailto:ITS@nau.edu\">ITS@nau.edu<\/a><\/p>\n<\/div>\n          <\/div>\n  <\/div>\n\n<hr \/>\n<!-- shortcode-button -->\n<div class=\"shortcode-button shortcode-button--center\">\n      <a class=\"main-button\" href=\"https:\/\/servicenow.nau.edu\/sp\" target=\"_blank\">Request ITS Support<\/a>\n  <\/div>\n\n<hr \/>\n<h4>Situation updates<\/h4>\n<p><a href=\"https:\/\/www.cdc.gov\/coronavirus\/2019-ncov\/index.html\" target=\"_blank\" rel=\"noopener noreferrer\">Centers for Disease Control<\/a><\/p>\n<hr \/>\n<h4>Additional NAU resources<\/h4>\n<p><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0015320\" target=\"_blank\" rel=\"noopener noreferrer\">Remote work tools and technology KB article<\/a><\/p>\n<p><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0014412\" target=\"_blank\" rel=\"noopener noreferrer\">Virtual Private Network<\/a><\/p>\n<p><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013321\" target=\"_blank\" rel=\"noopener noreferrer\">Two-Step Verification<\/a><\/p>\n<p><a href=\"http:\/\/apps.nau.edu\" target=\"_blank\" rel=\"noopener noreferrer\">NAU Remote Apps and vDesk<\/a><\/p>\n<p><a href=\"https:\/\/www5.nau.edu\/its\/SoftwareDownloads\/home\/NewPublicView\" target=\"_blank\" rel=\"noopener noreferrer\">ITS software downloads page<\/a><\/p>\n<\/div>\n<\/div>\n\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\">\n<hr \/>\n<h4><strong>Wi-Fi Map in Arizona<\/strong><\/h4>\n<p><a href=\"https:\/\/www.google.com\/maps\/d\/u\/0\/viewer?ll=34.08899753072786%2C-111.3971859&amp;z=7&amp;mid=1SGruUB2pUzitjv-NroY4pFh-NR0Gm8-1\">Interactive Map<\/a> for access to free Wi-Fi hotspots throughout the state.<\/p>\n<p><a href=\"https:\/\/www.google.com\/maps\/d\/u\/0\/viewer?ll=34.08899753072786%2C-111.3971859&amp;z=7&amp;mid=1SGruUB2pUzitjv-NroY4pFh-NR0Gm8-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-11409 size-uncropped-small\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM-300x112.png\" alt=\"\" width=\"300\" height=\"112\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM-300x112.png 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM.png 336w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Remote work resources Tools, technology, and best practices for remote work Permission to work remotely must be granted through your division&#8217;s established process. The resources and recommendations provided here are for anyone already approved to work remotely. Additional information is also available in the Knowledge Base. Tips and reminders Big news stories where misinformation can [&hellip;]<\/p>\n","protected":false},"author":114,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","ring_central_script_selection":"","footnotes":""},"class_list":["post-8157","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/8157","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/users\/114"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/comments?post=8157"}],"version-history":[{"count":29,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/8157\/revisions"}],"predecessor-version":[{"id":18298,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/8157\/revisions\/18298"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media?parent=8157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}