{"id":6663,"date":"2019-12-19T12:20:16","date_gmt":"2019-12-19T19:20:16","guid":{"rendered":"https:\/\/in.nau.edu\/its\/?page_id=6663"},"modified":"2026-09-23T19:28:14","modified_gmt":"2026-09-23T19:28:14","slug":"spies-team-bios","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/its\/spies-team-bios\/","title":{"rendered":"SPIES Team Bios"},"content":{"rendered":"<h1>Strategic Planning, Implementation, and Education Services Department<\/h1>\n<p>&nbsp;<\/p>\n<h2 id=\"PMO\">Project &amp; Portfolio Management<\/h2>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Jeff McGarry, Manager, IT Project Management_0\" id=\"shortcode-accordion-1-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-1-panel\">\n            Jeff McGarry, Manager, IT Project Management\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-1-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-1-trigger\" inert>\n        <html><body>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-22668 \" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/jeffsq-600x600.jpg\" alt=\"\" width=\"250\" height=\"250\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/jeffsq-600x600.jpg 600w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/jeffsq-300x300.jpg 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/jeffsq-1024x1024.jpg 1024w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/jeffsq-150x150.jpg 150w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/jeffsq-768x768.jpg 768w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/jeffsq-1536x1536.jpg 1536w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/jeffsq-2048x2048.jpg 2048w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>Jeffrey McGarry (he\/him) is a project manager for the Project &amp; Portfolio Management Office in ITS.\u00a0 He holds an M.S. in Health Informatics and he is a certified project management professional (PMP).\u00a0 He brings over 20 years of experience in technology consulting, IT project management and healthcare product implementations.\u00a0 He works to leverage technology for process improvement and efficiency in the workplace.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Michael Moramarco, IT Project Manager, Senior_0\" id=\"shortcode-accordion-2-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-2-panel\">\n            Michael Moramarco, IT Project Manager, Senior\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-2-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-2-trigger\" inert>\n        <html><body>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-22643 \" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/michaelsq-600x600.jpg\" alt=\"\" width=\"250\" height=\"250\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/michaelsq-600x600.jpg 600w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/michaelsq-300x300.jpg 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/michaelsq-1024x1024.jpg 1024w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/michaelsq-150x150.jpg 150w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/michaelsq-768x768.jpg 768w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/michaelsq-1536x1536.jpg 1536w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/michaelsq-2048x2048.jpg 2048w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>Michael Moramarco (he\/him) is the Senior Project Manager for the Project &amp; Portfolio Management Office in ITS.\u00a0 He is a certified project management professional (PMP) with over 10 years of experience in IT and academia. With an enthusiastic and consultative style, Michael has been able to foster productive and collaborative working environments for both IT and academic research projects.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Andrea Joy McLean, IT Project Manager_0\" id=\"shortcode-accordion-3-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-3-panel\">\n            Andrea Joy McLean, IT Project Manager\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-3-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-3-trigger\" inert>\n        <html><body>\n<p>Andrea Joy McLean (she\/her) is a Project Manager for the Project &amp; Portfolio Management Office in ITS. She completed a B.S. in Business Administration with a certificate in Marketing Promotion and earned an M.Ed. in Educational Technology. Andrea has been with NAU since 2019 bringing over a decade of experience in managing marketing campaigns, graphic design and implementing technology solutions to improve business practices.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Greg McLean, IT Project Manager_0\" id=\"shortcode-accordion-4-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-4-panel\">\n            Greg McLean, IT Project Manager\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-4-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-4-trigger\" inert>\n        <html><body>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-22646 alignleft\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/gregsq-600x600.jpg\" alt=\"\" width=\"250\" height=\"250\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/gregsq-600x600.jpg 600w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/gregsq-300x300.jpg 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/gregsq-1024x1024.jpg 1024w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/gregsq-150x150.jpg 150w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/gregsq-768x768.jpg 768w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/gregsq-1536x1536.jpg 1536w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/gregsq-2048x2048.jpg 2048w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>Greg McLean (he\/him) is a Project Manager for the Project &amp; Portfolio Management Office in ITS. He has an MA in Communication and Media Analysis, is an instructor at the School of Communication and has worked at NAU since 2002. He has a passion for technological evolution in higher education and brings extensive experience in project management, media production and organizational communication.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<h2><\/h2>\n<p>&nbsp;<\/p>\n<h2>Enterprise Business Analysts<\/h2>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Steven Hernandez, Manager, Enterprise Business_0\" id=\"shortcode-accordion-5-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-5-panel\">\n            Steven Hernandez, Manager, Enterprise Business\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-5-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-5-trigger\" inert>\n        <html><body>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-22664 \" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/stevesq-600x600.jpg\" alt=\"\" width=\"250\" height=\"250\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/stevesq-600x600.jpg 600w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/stevesq-300x300.jpg 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/stevesq-1024x1024.jpg 1024w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/stevesq-150x150.jpg 150w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/stevesq-768x768.jpg 768w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/stevesq-1536x1536.jpg 1536w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/stevesq-2048x2048.jpg 2048w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>Steven Hernandez (he\/him) is the Manager of the Enterprise Business Analyst Team and has been at NAU since 2014. He comes from the Academic Affairs Business Analyst team where he was serving as one of the Lead Business Analysts. He also has over 15 years of experience from San Jose State University as a Lead Business Analyst and Director of Analytic Studies. He earned a BSBA in Information Systems and a certificate in Enterprise Systems from Northern Arizona University.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Kyle Cawood, Lead Business Analyst_0\" id=\"shortcode-accordion-6-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-6-panel\">\n            Kyle Cawood, Lead Business Analyst\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-6-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-6-trigger\" inert>\n        <html><body>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-22661 \" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/kyle-1-600x600.jpg\" alt=\"\" width=\"250\" height=\"250\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/kyle-1-600x600.jpg 600w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/kyle-1-300x300.jpg 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/kyle-1-1024x1024.jpg 1024w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/kyle-1-150x150.jpg 150w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/kyle-1-768x768.jpg 768w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/kyle-1-1536x1536.jpg 1536w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/kyle-1-2048x2048.jpg 2048w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>Kyle Cawood <span class=\"TextRun BCX5 SCXO151564085\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX5 SCXO151564085\">(he\/him) <\/span><\/span>is a Lead Business Analyst and has been at NAU since 2004 where he started as an academic advisor.\u00a0 He has earned a Master\u2019s of Science in counseling as well as a Master\u2019s in Administration \u2013 Public Management and is currently working towards his certification as a Business Analyst Professional (CBAP).<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Todd Firth, Lead Business Analyst_0\" id=\"shortcode-accordion-7-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-7-panel\">\n            Todd Firth, Lead Business Analyst\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-7-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-7-trigger\" inert>\n        <html><body>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-22644 \" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/toddsq-600x600.jpg\" alt=\"\" width=\"250\" height=\"250\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/toddsq-600x600.jpg 600w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/toddsq-300x300.jpg 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/toddsq-1024x1024.jpg 1024w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/toddsq-150x150.jpg 150w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/toddsq-768x768.jpg 768w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/toddsq-1536x1536.jpg 1536w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/toddsq-2048x2048.jpg 2048w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><span class=\"TextRun SCXW229836368 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW229836368 BCX9\">Todd Firth<\/span><\/span><span class=\"TextRun SCXW229836368 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW229836368 BCX9\"> <span class=\"TextRun BCX5 SCXO151564085\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX5 SCXO151564085\">(he\/him) <\/span><\/span>is a Business Analyst, Sr with the ITS Enterprise Business Analysis Team.\u00a0 He has a bachelor\u2019s in English from Penn State<\/span><\/span><span class=\"TextRun SCXW229836368 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW229836368 BCX9\">\u2013 Behrend<\/span><\/span><span class=\"TextRun SCXW229836368 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW229836368 BCX9\">\u00a0and a\u00a0<\/span><\/span><span class=\"TextRun SCXW229836368 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW229836368 BCX9\">master\u2019s in Student Affairs from Southern Illinois Univer<\/span><\/span><span class=\"TextRun SCXW229836368 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW229836368 BCX9\">sity- Carbondale.\u00a0 Todd has been working with NAU since 2000.<\/span><\/span><span class=\"EOP SCXW229836368 BCX9\" data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":259}'>\u00a0<\/span><\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Mark Niles, Lead Business Analyst_0\" id=\"shortcode-accordion-8-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-8-panel\">\n            Mark Niles, Lead Business Analyst\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-8-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-8-trigger\" inert>\n        <html><body>\n<p><span class=\"TextRun SCXO217615196 BCX5\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXO217615196 BCX5\">Mark Niles <span class=\"TextRun BCX5 SCXO151564085\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX5 SCXO151564085\">(he\/him) <\/span><\/span>is a Senior Business Analyst within the ITS SPIES Team.\u00a0 He earned a <\/span><span class=\"ContextualSpellingAndGrammarError SCXO217615196 BCX5\">Bachelors<\/span><span class=\"NormalTextRun SCXO217615196 BCX5\">\u00a0of Business Administration at the University of Cincinnati.\u00a0 Mark started working at NAU in 2014 as a Business Analyst for ITS.\u00a0 Mark has achieved the ITIL Foundation Certificate in IT Service Management.<\/span><\/span><span class=\"EOP SCXO217615196 BCX5\">\u00a0<\/span><\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Jamie Holleman, Senior Business Analyst_0\" id=\"shortcode-accordion-9-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-9-panel\">\n            Jamie Holleman, Senior Business Analyst\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-9-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-9-trigger\" inert>\n        <html><body>\n<p><span class=\"TextRun SCXO217615196 BCX5\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXO217615196 BCX5\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-22662 \" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/jamiesq-1-600x600.jpg\" alt=\"\" width=\"251\" height=\"251\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/jamiesq-1-600x600.jpg 600w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/jamiesq-1-300x300.jpg 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/jamiesq-1-1024x1024.jpg 1024w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/jamiesq-1-150x150.jpg 150w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/jamiesq-1-768x768.jpg 768w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/jamiesq-1-1536x1536.jpg 1536w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/jamiesq-1-2048x2048.jpg 2048w\" sizes=\"auto, (max-width: 251px) 100vw, 251px\" \/><\/span><\/span><span class=\"ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">Jamie (they\/them) values practicing the skills required for this role: active listening for empathetic understanding, asking great questions, solving problems with analysis and creativity, managing change and resources, translating between technical and English languages, and learning ever-more ways to ask \u201cWhy?\u201d in a safe, non-defensive environment.<\/span><\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Colinda Joe, Intermediate Applications Programmer_0\" id=\"shortcode-accordion-10-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-10-panel\">\n            Colinda Joe, Intermediate Applications Programmer\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-10-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-10-trigger\" inert>\n        <html><body>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-22642 \" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/colindasq-600x600.jpg\" alt=\"\" width=\"250\" height=\"250\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/colindasq-600x600.jpg 600w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/colindasq-300x300.jpg 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/colindasq-1024x1024.jpg 1024w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/colindasq-150x150.jpg 150w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/colindasq-768x768.jpg 768w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/colindasq-1536x1536.jpg 1536w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2025\/11\/colindasq-2048x2048.jpg 2048w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/>Colinda Joe <span class=\"EOP SCXO227276225 BCX5\">(she\/her) <\/span>is an Applications Programmer, Intermediate within the ITS SPIES Team. She has a Masters in Educational Technology and two bachelor degrees in Business and Computer Information Systems from Northern Arizona University, also another Masters from the University of Arizona in Library Science. Colinda has been with NAU since 1998. She has experience working in Cline Library and Facility Services.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<hr \/>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\">\n<!-- shortcode-block -->\n<div class=\"shortcode-block\">\n      <div class=\"block-header\">\n        <h3>Contact ITS SPIES<\/h3>\n    <\/div>\n          <div class=\"block-body\">\n      <div><ul>\n<li><i class=\"fas fa-envelope\"><\/i><strong>Project Management Office <\/strong> <a href=\"mailto:itspmo@nau.edu\">ITSPMO@nau.edu<\/a><\/li>\n<li><strong>Enterprise Business Analyst <\/strong><a href=\"mailto:EBA@nau.edu\">EBA@nau.edu<\/a><\/li>\n<li><strong><a href=\"https:\/\/servicenow.nau.edu\/sp?id=sc_category&amp;sys_id=01274431dbf345502603266e13961901&amp;catalog_id=c4173bffdbe0c810ce1637823996198a&amp;spa=1\">Request EBA Support<\/a><\/strong><\/li><\/ul><\/div>\n          <\/div>\n  <\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n<p>&nbsp;<\/p>\n<hr \/>\n<h4><!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\"><\/h4>\n<h4><strong>Wi-Fi Map in Arizona<\/strong><\/h4>\n<p><a href=\"https:\/\/www.google.com\/maps\/d\/u\/0\/viewer?ll=34.08899753072786%2C-111.3971859&amp;z=7&amp;mid=1SGruUB2pUzitjv-NroY4pFh-NR0Gm8-1\">Interactive Map<\/a> for access to free Wi-Fi hotspots throughout the state.<\/p>\n<p><a href=\"https:\/\/www.google.com\/maps\/d\/u\/0\/viewer?ll=34.08899753072786%2C-111.3971859&amp;z=7&amp;mid=1SGruUB2pUzitjv-NroY4pFh-NR0Gm8-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-11409 size-uncropped-small\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM-300x112.png\" alt=\"\" width=\"300\" height=\"112\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM-300x112.png 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM.png 336w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Strategic Planning, Implementation, and Education Services Department &nbsp; Project &amp; Portfolio Management &nbsp; Enterprise Business Analysts &nbsp; &nbsp; &nbsp;<\/p>\n","protected":false},"author":335,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ring_central_script_selection":"","footnotes":""},"class_list":["post-6663","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/6663","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/users\/335"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/comments?post=6663"}],"version-history":[{"count":102,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/6663\/revisions"}],"predecessor-version":[{"id":24060,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/6663\/revisions\/24060"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media?parent=6663"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}