{"id":5324,"date":"2019-05-01T09:34:14","date_gmt":"2019-05-01T16:34:14","guid":{"rendered":"https:\/\/in.nau.edu\/its\/?page_id=5324"},"modified":"2025-03-28T10:01:25","modified_gmt":"2025-03-28T17:01:25","slug":"student-employee-accounts","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/its\/student-employee-accounts\/","title":{"rendered":"Student Employee Accounts"},"content":{"rendered":"<h1>Student Employee Accounts at NAU<\/h1>\n<div class=\"eplus-bg-color-row bg-color-dark-blue\"><div class=\"eplus-bg-color-row-content\">\n<h4 style=\"text-align: left;\">Quick Request Links<\/h4>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<div class='shortcode-column-container'><!-- shortcode-column -->\n<div class=\"shortcode-column shortcode-column--count-2\">\n    \n<p style=\"text-align: left;\"><strong><a href=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2022\/11\/SEAM_Request_Form.pdf\">SEAM Request Form<\/a><\/strong><\/p>\n\n<\/div>\n\n<!-- shortcode-column -->\n<div class=\"shortcode-column shortcode-column--count-2\">\n    \n<p style=\"text-align: left;\"><strong><a href=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2022\/11\/SEAM_Bulk_Request_Form.xlsx\">SEAM Bulk Request Form<\/a><\/strong><\/p>\n\n<\/div>\n<\/div>\n<\/div><\/div>\n<h2>Overview<\/h2>\n<p>ITS provides a way for student employees to access Faculty\/Staff resources (computers, shared drives, shared email accounts, etc.) by giving a student one of our two types of student employee accounts. The requirements of the student\u2019s job determine the type of account a student needs. These accounts are not automatically issued and must be requested for a specific need because not every student employee needs one for his or her position. If a student receives a student employee account, it is to be used for the purpose of the student\u2019s employment with NAU only.<\/p>\n<p>Important Information for Supervisors and Student Employees:<\/p>\n<ul>\n<li>The student employee is expected to use this account during their employment with NAU for work-related purposes. The student should not use this account for any student-related activities.<\/li>\n<li>The supervisor must contact ITS when the student leaves their position to request removal of access to department information.<\/li>\n<li>These accounts help departments assign, maintain, and terminate access to resources like computers, shared drives, shared email accounts, etc. with little to no impact on the student\u2019s educational accounts.<\/li>\n<li>These accounts are not replacements but additional accounts to accompany the student\u2019s normal account.<\/li>\n<\/ul>\n<h2>Student Employee Account Comparison<\/h2>\n<p>There are two main types of accounts available to student employees.<\/p>\n<ul>\n<li>Student Employee Group Only<\/li>\n<li>Limited Exchange Student Employee<\/li>\n<\/ul>\n<p><em>The charts below list the main differences between each account:<\/em><\/p>\n\n<table id=\"tablepress-112\" class=\"tablepress tablepress-id-112\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Student Needs...<\/th><th class=\"column-2\">Student Employee Group Only<\/th><th class=\"column-3\">Limited Exchange Student Employee<\/th><th class=\"column-4\">Notes<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Access to NAUShares<\/td><td class=\"column-2\">Yes<\/td><td class=\"column-3\">Yes<\/td><td class=\"column-4\"><\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Access to a shared\/departmental email account for emailing and calendaring<\/td><td class=\"column-2\">No<\/td><td class=\"column-3\">Yes<\/td><td class=\"column-4\"><\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Access to an individual Exchange calendar<\/td><td class=\"column-2\">No<\/td><td class=\"column-3\">Yes<\/td><td class=\"column-4\"><\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Access to have email correspondence with non-NAU Exchange users     <\/td><td class=\"column-2\">No<\/td><td class=\"column-3\">No<\/td><td class=\"column-4\">ITS recommends using a shared email account for correspondence to non-NAU Exchange email addresses.<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">Access to set appointments, manage, view, edit or delegate another NAU Exchange user\u2019s calendar  <\/td><td class=\"column-2\">No<\/td><td class=\"column-3\">Yes<\/td><td class=\"column-4\"><\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">To be a delegate for another NAU Exchange users account<\/td><td class=\"column-2\">No<\/td><td class=\"column-3\">Yes<\/td><td class=\"column-4\"><\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\">Access to an individual NAU phone number<\/td><td class=\"column-2\">No<\/td><td class=\"column-3\">Yes<\/td><td class=\"column-4\">Use our <a href=\"https:\/\/nau.edu\/its\/telephonyrequest\">telephony request webpage<\/a> to request a phone number for a student employee.<\/td>\n<\/tr>\n<tr class=\"row-9\">\n\t<td class=\"column-1\">To be a member of a Teams call queue or auto attendant. <\/td><td class=\"column-2\">No<\/td><td class=\"column-3\">Yes<\/td><td class=\"column-4\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-112 from cache -->\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n\n<table id=\"tablepress-113\" class=\"tablepress tablepress-id-113\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Student Employee Group Only<\/th><th class=\"column-2\">Limited Exchange Student Employee<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Access to a security group used for delegating access to work resources including NAU shared drives and shared mailboxes<\/td><td class=\"column-2\">Access to a security group used for delegating access to work resources including NAU shared drives and shared mailboxes<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\"><\/td><td class=\"column-2\">Access to Teams telephony. <\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\"><\/td><td class=\"column-2\">A limited NAU Exchange email account (cannot receive emails from non-NAU Exchange users)<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\"><\/td><td class=\"column-2\">An individual NAU Exchange calendar<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-113 from cache -->\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<!-- shortcode-tab -->\n<div class='shortcode-tab-container tab-count-2'>\n    <ul class='tabs'>\n                <li class=\"tab\">\n            <a class=\"shortcode-tab__trigger\" href=\"#\" data-header=\"Student Employee Group Only_1\">\n                <div class=\"shortcode-tab-header selected\">\n                    <h4>\n                        Student Employee Group Only <span class=\"screen-reader-text\">Tab Open<\/span>\n                    <\/h4>\n                <\/div>\n            <\/a>\n        <\/li>\n                <li class=\"tab\">\n            <a class=\"shortcode-tab__trigger\" href=\"#\" data-header=\"Limited Exchange Student Employee_2\">\n                <div class=\"shortcode-tab-header \">\n                    <h4>\n                        Limited Exchange Student Employee <span class=\"screen-reader-text\">Tab Closed<\/span>\n                    <\/h4>\n                <\/div>\n            <\/a>\n        <\/li>\n            <\/ul>\n        <!-- shortcode-accordion -->\n<div class=\"shortcode-accordion \" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Student Employee Group Only_1\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Student Employee Group Only <span class=\"screen-reader-text\">Accordion Open<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n\n<ul>\n<li>The student will use this account to log onto office computers using NAU\\[student&rsquo;s UID].<\/li>\n<li>The student&rsquo;s home drive will be mapped automatically<\/li>\n<li>The student may use their account to access the shared drives and other services where access has been granted. Requests to these resources must be done separately via a <strong><a href=\"https:\/\/servicenow.nau.edu\/sp?id=sc_cat_item&amp;sys_id=a3df9d45306221006c3ca030581ce9a7&amp;sysparm_category=0e9c5c270fa0c30053dbeee692050e33\">ServiceNow ticket<\/a><\/strong>.<\/li>\n<\/ul>\n\n\n    <\/body><\/html>\n\n    <\/div>\n<\/div>\n\n        <!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Limited Exchange Student Employee_2\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Limited Exchange Student Employee <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p><hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<\/p>\n<ul>\n<li>The student will use this account to log onto office computers using NAU\\[student&rsquo;s UID].<\/li>\n<li>The student&rsquo;s home drive will be mapped automatically<\/li>\n<li>The student may use their account to access the shared drives and other services where access has been granted. Requests to these resources must be done separately via a <strong><a href=\"https:\/\/servicenow.nau.edu\/sp?id=sc_cat_item&amp;sys_id=a3df9d45306221006c3ca030581ce9a7&amp;sysparm_category=0e9c5c270fa0c30053dbeee692050e33\">ServiceNow ticket<\/a><\/strong>.<\/li>\n<li>Access to Microsoft Teams telephony.<\/li>\n<li>This account is not meant to be used for email communications outside of NAU&rsquo;s Exchange environment.<\/li>\n<li>The student must check the email in their Limited Exchange account regularly for course-related emails. The student is responsible for forwarding any non-work-related email that they wish to keep to their student NAU Gmail account.<\/li>\n<li>Students who are required to send emails out for the job should use a shared mailbox.<\/li>\n<li>Limited exchange accounts do not provide a First.Last@nau.edu email address. To request a Full Exchange account, <a href=\"https:\/\/in.nau.edu\/its\/full-exchange-student-accounts\/\">visit our Exchange Account webpage.&nbsp;<\/a><\/li>\n<\/ul>\n\n\n    <\/body><\/html>\n\n    <\/div>\n<\/div>\n\n    <\/div>\n\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<h3>Account Expiration<\/h3>\n<p>SEAM accounts do not expire so long as the student is currently employed. Supervisors must submit a ticket to ITS to requesting the removal of department specific access in the event a student transfers to a different department.<\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<h3>Requesting An Account<\/h3>\n<p>Please fill out one of these forms and submit them to the ITS Service Desk via <strong><a href=\"https:\/\/servicenow.nau.edu\/sp?id=sc_cat_item&amp;sys_id=a3df9d45306221006c3ca030581ce9a7&amp;sysparm_category=0e9c5c270fa0c30053dbeee692050e33\">ServiceNow<\/a><\/strong> or email at <strong><a href=\"mailto:ITS-SEAM@nau.edu\">ITS-SEAM@nau.edu<\/a><\/strong>. Please call the ITS Service Desk at 928-523-3335 with any questions.<\/p>\n<ul>\n<li><a href=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2022\/11\/SEAM_Request_Form.pdf\"><strong>SEAM Request Form<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2022\/11\/SEAM_Bulk_Request_Form.xlsx\"><strong>SEAM Bulk Request Form<\/strong><\/a><\/li>\n<\/ul>\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\">\n<!-- shortcode-contact -->\n<div class=\"shortcode-contact\">\n    <div class=\"contact-header\">\n        <h3>Contact ITS Support<\/h3>\n    <\/div>\n    <div class=\"contact-body\">\n                <a href=\"mailto:its-seam@nau.edu\" aria-label=\"Contact ITS Support: Email Address\" title=\"Email Address\">\n            <div class=\"contact-icon-container\">\n                <i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\n                <span class=\"sr-only\">Email:<\/span>\n            <\/div>\n            <div class=\"contact-email\">its-seam&#8203;@nau.edu<\/div>\n        <\/a>\n                        <a href=\"tel:(928) 523-3335\" aria-label=\"Contact ITS Support: Telephone Number\" title=\"Telephone Number\">\n            <div class=\"contact-icon-container\">\n                <i class=\"fas fa-phone\" aria-hidden=\"true\"><\/i>\n                <span class=\"sr-only\">Call:<\/span>\n            <\/div>\n            <div class=\"contact-phone\">(928) 523-3335<\/div>\n        <\/a>\n            <\/div>\n<\/div>\n\n\n<!-- shortcode-button -->\n<div class=\"shortcode-button shortcode-button--center\">\n      <a class=\"main-button\" href=\"https:\/\/servicenow.nau.edu\/sp\" target=\"_blank\">Request ITS Support<\/a>\n  <\/div>\n\n<hr \/>\n<h4>Know the rules<\/h4>\n<p>All NAU employees and students should read and be familiar with the\u00a0<a href=\"https:\/\/nau.edu\/university-policy-library\/appropriate-use-of-information-technology-resources\/\">Appropriate Use of IT Resources<\/a>\u00a0policy.<\/p>\n<p><a href=\"https:\/\/nau.edu\/university-policy-library\/information-technology\/\">University IT policy manual<\/a><\/p>\n<hr \/>\n<h4>Additional Information<\/h4>\n<ul>\n<li>SEAM tool<\/li>\n<li><a href=\"https:\/\/in.nau.edu\/its\/seamguide\/\">SEAM Guide<\/a><\/li>\n<li><a href=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2018\/09\/Student-Employee-Account-Managment-Guide-ek.pdf\">Printable SEAM Guide<\/a><\/li>\n<li><a href=\"https:\/\/in.nau.edu\/its\/full-exchange-student-accounts\/\">Full Exchange student accounts<\/a><\/li>\n<\/ul>\n<hr \/>\n<p>For other needs or if you are unsure if your student needs one of these accounts, please contact the <a href=\"https:\/\/in.nau.edu\/its\/help\/\">Service Desk<\/a>\u00a0to discuss available options.<\/p>\n<hr \/>\n<\/div>\n<\/div>\n\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\">\n<h4><strong>Wi-Fi Map in Arizona<\/strong><\/h4>\n<p><a href=\"https:\/\/www.google.com\/maps\/d\/u\/0\/viewer?ll=34.08899753072786%2C-111.3971859&amp;z=7&amp;mid=1SGruUB2pUzitjv-NroY4pFh-NR0Gm8-1\">Interactive Map<\/a> for access to free Wi-Fi hotspots throughout the state.<\/p>\n<p><a href=\"https:\/\/www.google.com\/maps\/d\/u\/0\/viewer?ll=34.08899753072786%2C-111.3971859&amp;z=7&amp;mid=1SGruUB2pUzitjv-NroY4pFh-NR0Gm8-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-11409 size-uncropped-small\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM-300x112.png\" alt=\"\" width=\"300\" height=\"112\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM-300x112.png 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM.png 336w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Student Employee Accounts at NAU Overview ITS provides a way for student employees to access Faculty\/Staff resources (computers, shared drives, shared email accounts, etc.) by giving a student one of our two types of student employee accounts. The requirements of the student\u2019s job determine the type of account a student needs. These accounts are not [&hellip;]<\/p>\n","protected":false},"author":114,"featured_media":13719,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","ring_central_script_selection":"","footnotes":""},"class_list":["post-5324","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/5324","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/users\/114"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/comments?post=5324"}],"version-history":[{"count":37,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/5324\/revisions"}],"predecessor-version":[{"id":20844,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/5324\/revisions\/20844"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media\/13719"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media?parent=5324"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}