{"id":4457,"date":"2019-01-29T18:38:31","date_gmt":"2019-01-29T18:38:31","guid":{"rendered":"https:\/\/in.nau.edu\/its\/?page_id=4457"},"modified":"2024-08-15T08:05:40","modified_gmt":"2024-08-15T15:05:40","slug":"remote-services","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/its\/remote-services\/","title":{"rendered":"Remote Services at NAU"},"content":{"rendered":"<h2>Remote Services at NAU<\/h2>\n<p>ITS provides several methods for accessing NAU applications and resources from remote locations. Whether you only need to access one application or your entire workstation from a remote location, ITS has options for your use case.<\/p>\n<hr \/>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-30px not-in-view\">\n<!-- shortcode-tab -->\n<div class='shortcode-tab-container tab-count-3'>\n    <ul class='tabs'>\n                <li class=\"tab\">\n            <a class=\"shortcode-tab__trigger\" href=\"#\" data-header=\"VPN_1\">\n                <div class=\"shortcode-tab-header selected\">\n                    <h4>\n                        VPN <span class=\"screen-reader-text\">Tab Open<\/span>\n                    <\/h4>\n                <\/div>\n            <\/a>\n        <\/li>\n                <li class=\"tab\">\n            <a class=\"shortcode-tab__trigger\" href=\"#\" data-header=\"Azure Virtual Desktop_2\">\n                <div class=\"shortcode-tab-header \">\n                    <h4>\n                        Azure Virtual Desktop <span class=\"screen-reader-text\">Tab Closed<\/span>\n                    <\/h4>\n                <\/div>\n            <\/a>\n        <\/li>\n                <li class=\"tab\">\n            <a class=\"shortcode-tab__trigger\" href=\"#\" data-header=\"Remote Desktop_3\">\n                <div class=\"shortcode-tab-header \">\n                    <h4>\n                        Remote Desktop <span class=\"screen-reader-text\">Tab Closed<\/span>\n                    <\/h4>\n                <\/div>\n            <\/a>\n        <\/li>\n            <\/ul>\n        <!-- shortcode-accordion -->\n<div class=\"shortcode-accordion \" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"VPN_1\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>VPN <span class=\"screen-reader-text\">Accordion Open<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n\n<p>The Virtual Private Network (VPN) allows clients who are connecting to the NAU network from a non-NAU Internet Service Provider (ISP) to appear as if they are directly connected to the campus network. Connecting to the VPN is required to use some tools.<\/p>\n<h3>Cisco AnyConnect (VPN) for:<\/h3>\n<ul>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013907\" target=\"_blank\" rel=\"noopener noreferrer\">Mac<\/a><\/li>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013914\" target=\"_blank\" rel=\"noopener noreferrer\">iOS<\/a><\/li>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013879\" target=\"_blank\" rel=\"noopener noreferrer\">Windows<\/a><\/li>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013913\" target=\"_blank\" rel=\"noopener noreferrer\">Android<\/a><\/li>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013128\">Linux<\/a><\/li>\n<\/ul>\n<h3>VPN videos<\/h3>\n<div class='shortcode-column-container'><!-- shortcode-column -->\n<div class=\"shortcode-column shortcode-column--count-2\">\n    \n<p><a href=\"https:\/\/in.nau.edu\/its\/installmac\/\">Install VPN on a Mac<\/a><\/p>\n<p><a href=\"https:\/\/in.nau.edu\/its\/installwindows\/\">Install VPN on Windows<\/a><\/p>\n<p><a href=\"https:\/\/in.nau.edu\/its\/installios\/\">Install VPN on iOS<\/a><\/p>\n<p><a href=\"https:\/\/in.nau.edu\/its\/installandroid\/\">Install VPN on Android<\/a><\/p>\n\n<\/div>\n<!-- shortcode-column -->\n<div class=\"shortcode-column shortcode-column--count-2\">\n    \n<p><a href=\"https:\/\/in.nau.edu\/its\/connectmac\/\">Connect to VPN on a Mac<\/a><\/p>\n<p><a href=\"https:\/\/in.nau.edu\/its\/connectwindows\/\">Connect to VPN on Windows<\/a><\/p>\n<p><a href=\"https:\/\/in.nau.edu\/its\/connectios\/\">Connect to VPN on iOS<\/a><\/p>\n<p><a href=\"https:\/\/in.nau.edu\/its\/connectandroid\/\">Connect to VPN on Android<\/a><\/p>\n\n<\/div>\n<\/div>\n\n\n    <\/body><\/html>\n\n    <\/div>\n<\/div>\n\n        <!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Azure Virtual Desktop_2\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Azure Virtual Desktop <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n\n<p>Azure Virtual Desktop, found at <a href=\"http:\/\/apps.nau.edu\">apps.nau.edu<\/a>, allows current NAU students, faculty, and staff access to licensed applications from a variety of operating systems. You can access the software through a browser, or connected to your workstation for a more seamless experience. Please view the Knowledge Base article below for more information.<\/p>\n<p><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0016074\">How to Connect to Azure Virtual Desktop<\/a><\/p>\n<p><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013136\">Available software on RemoteApps<\/a><\/p>\n<p><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013135\">Available Software on VDesk<\/a><\/p>\n\n\n    <\/body><\/html>\n\n    <\/div>\n<\/div>\n\n        <!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Remote Desktop_3\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Remote Desktop <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n\n<p>Microsoft Remote Desktop Connection provides access to your computer workstation from another computer. Remote Desktop is available with the current Windows desktop image and can be installed on Macs. Instructions for installing and connecting to Microsoft Remote Desktop can be found in <a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0010726\" target=\"_blank\" rel=\"noopener noreferrer\">Remote desktop service <\/a>Knowledge Base article.<\/p>\n<p><strong>Connecting to the VPN is required to use Remote Desktop.<\/strong><\/p>\n\n\n    <\/body><\/html>\n\n    <\/div>\n<\/div>\n\n    <\/div>\n\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\">\n<!-- shortcode-contact -->\n<div class=\"shortcode-contact\">\n    <div class=\"contact-header\">\n        <h3>Contact ITS<\/h3>\n    <\/div>\n    <div class=\"contact-body\">\n                <a href=\"mailto:ITS@nau.edu\" aria-label=\"Contact ITS: Email Address\" title=\"Email Address\">\n            <div class=\"contact-icon-container\">\n                <i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\n                <span class=\"sr-only\">Email:<\/span>\n            <\/div>\n            <div class=\"contact-email\">ITS&#8203;@nau.edu<\/div>\n        <\/a>\n                        <a href=\"tel:(928) 523-3335\" aria-label=\"Contact ITS: Telephone Number\" title=\"Telephone Number\">\n            <div class=\"contact-icon-container\">\n                <i class=\"fas fa-phone\" aria-hidden=\"true\"><\/i>\n                <span class=\"sr-only\">Call:<\/span>\n            <\/div>\n            <div class=\"contact-phone\">(928) 523-3335<\/div>\n        <\/a>\n            <\/div>\n<\/div>\n\n\n<div class=\"eplus-bg-color-row bg-color-dark-blue\"><div class=\"eplus-bg-color-row-content\">\n<h4>Additional information<\/h4>\n<ul>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0016074\"><strong>Remote desktop services<\/strong><\/a><\/li>\n<li><strong><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0016074\" target=\"_blank\" rel=\"noopener noreferrer\">NAU Remote Apps<\/a><\/strong><\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"eplus-bg-color-row bg-color-nau-yellow\"><div class=\"eplus-bg-color-row-content\">\n<h4>Know the rules<\/h4>\n<p>All NAU employees and students should read and be familiar with the\u00a0<a href=\"https:\/\/nau.edu\/university-policy-library\/appropriate-use-of-information-technology-resources\/\">Appropriate Use of IT Resources<\/a>\u00a0policy.<\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p><a href=\"https:\/\/nau.edu\/university-policy-library\/information-technology\/\">University IT policy manual<\/a><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Remote Services at NAU ITS provides several methods for accessing NAU applications and resources from remote locations. Whether you only need to access one application or your entire workstation from a remote location, ITS has options for your use case.<\/p>\n","protected":false},"author":292,"featured_media":13516,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","ring_central_script_selection":"","footnotes":""},"class_list":["post-4457","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/4457","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/users\/292"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/comments?post=4457"}],"version-history":[{"count":45,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/4457\/revisions"}],"predecessor-version":[{"id":19316,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/4457\/revisions\/19316"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media\/13516"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media?parent=4457"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}